Vetpartners Careers - Practice Manager

Vetcall Burleigh - Practice Manager

Vetcall Burleigh has a great opportunity for a highly motivated Practice Manager (Qualified Vet Nurse) who thrives on customer experience to create the perfect vet clinic.

We're a small animal practice located in Burleigh Waters, serving our community of pet lovers with a strong commitment to pet wellness, quality medicine and advanced surgical care. We are a close-knit team with 1-2 vets per day supported by our wonderful nurses. Feel connected to our larger Vetcall Group based across Ashmore, Mudgeeraba and Mermaid Waters.

Check us out https://www.facebook.com/BurleighVetcall

About The Role

The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on:

• Overseeing all client care, nursing and clinical services

• Being highly engaged in customer experience and client loyalty activities, clinic service streams, local area marketing, digital services, social media and feedback

• Managing the financial performance of the clinic, stock control, payroll and budgets

• Leading on work health and safety compliance, facilities, equipment and maintenance

• Fostering positive culture, team development and communication strategy

• Building strong relationships with our community, strategic partners and suppliers

• Enjoying projects and being a change champion

• Working in partnership with the Lead Vet, Regional Manager and PM peers

• Joining a great team that love what they do

Our practice managers enjoy development and training support in all these areas, where you can grow your nursing and leadership career.

About You

• Holds experience in a practice manager or senior vet nurse position

• Minimum of 3 years vet nursing experience post-graduation

• Experience with practice management systems and clinical scheduling

• Possess strong problem solving, decision making and organisational skills

• A warm nurturing style with dynamic leadership qualities

Benefits:

• Experience true career fulfillment with us

• Generous salary and benefits

• Full Time across 4 Days, no weekends

• Access to free nursing workshops via our Veterinary Training Centre

• Discounts & Benefits across Fitness, Insurance and Wellbeing

• Paid Parental Leave

Our current Practice Manager is transferring within the business and can provide a supportive induction. Click Here to Apply and become part of our incredible Vetcall Team on the Gold Coast!