Case Management Resource Specialist - Per Diem

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Summary:

Responsible for assisting patients to arrange transportation to/from the hospital for ongoing medical treatment and/or to locate affordable accommodations and support groups. Works closely with the unit-based case manager to facilitate discharge plans to other psychiatric or medical settings. Other responsibilities may include making referrals to and organizing and disseminating information about a range of other related social resources.

Does this position require Patient Care? Yes

Essential Functions:
-Researches information on community social resources.
-Maintains files of brochures, information packets and applications for all types of community resources.
-Collaborates with social work staff and personnel from community agencies to obtain needed information.
-Assists in planning/implementing in-service presentations by and about community resources.
-Assesses patient/family understanding of available resources.
-Educates patients/families about appropriate resources and how to access them.

 

Education
Bachelors Degree Required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
related experience 2-3 years preferred

Knowledge, Skills and Abilities
- Familiarity with medical terminology.
- Familiarity with community services/resources.
- Ability to maintain effective working relationships with patients/families.
- Knowledge of current community resources.
- Strong assessment and crisis intervention.
- Strong collaborative skills and a desire to work in a complex, fast-paced environment.
- Excellent interpersonal skills.
- Excellent collaboration, customer service and advocacy skills.
- Excellent written and verbal communication skills.

 

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

 

Onsite

 

265 Charles Street

 

0

 

Per Diem

 

Day (United States of America)

 

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework