Administrative Assistant/Scheduler

The Administrative Assistant/Scheduler at our Durham, CT office will report directly to Green Power Energy’s Office Manager. The Administrative Assistant/Scheduler will be responsible for scheduling all Solar Site Surveys as well as completing a range of administrative tasks, such as completing solar applications and following up the status of projects with local municipalities .

Responsibilities:

• Check and handle the correspondence of emails in a timely manner
• Answer all incoming calls and transfer calls to colleagues accordingly
• Communicate with our customers via phone and email in a professional manner
• Provide data entry support and maintain the company’s CRM daily
• Schedule site surveys the same day as jobs are sold
• Order Eagleview reports and update calendar events when onsite measurements are needed
• Assign Site Capture templates to survey techs
• Check in surveys as they have been completed
• Follow up with surveyors on aging files to be uploaded
• Apply for zoning and town permits and mail checks for permit fees
• Order office supplies and equipment
• Send customer documents using Docusign envelopes
• Fill out HOA applications
• Assist the Office Manager with all tasks assigned
• Update customers on the progress of their applications
• Follow up with local municipalities on the status of applications and utility releases
• Assist with training other employees as needed

Requirements

• Excellent organizational skills
• Outstanding verbal and written communication skills
• Advanced proficiency in Microsoft Office and/or Google Suite (Excel, PowerPoint, Word)
• Must be motivated and ready to work in a fast paced environment
• Comfortable with taking instructions and following tasks to completion
• Ability to work independently, manage multiple tasks and projects
• Ability to work within a team environment and provide back-up support to other Project Coordinators and Managers as needed
• Maturity to handle confidential issues and communicate effectively with team members and Senior Executives
• Handle customer concerns with care and a positive attitude
• In office, 40-hour work week, Monday through Friday 8:30am-5pm

Benefits

• W-2 Employee
• Retirement Plan (401k)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Health Care Plan (Medical, Dental & Vision)