Account Supervisor

Position Overview

Account Management at MullenLowe is about more than just client service (although we do that, too). As the connector between clients, partners, and the agency, everyone in Account Management is required to be hyper-adaptable and flexible, offering thoughtful builds in creative development, passionately selling through a campaign, mediating between different points of view and keeping things fair, having tough conversations for the good of the relationship and work - and, of course, being a positive awesome person people always want to have in the room. Account Management is expected to be the persuasive, resilient, and relentless force it takes to helps great work get made, combining sharp points of view on both business and creative.

The Account Supervisor will support the client partner and act as client and agency advocate. You will help to manage projects and procedures, develop account plans and long-term strategy, work closely with the strategy team, and interface with numerous clients and account team members all over the world. You will also work collaboratively with other agencies on integrated brand campaigns.

Responsibilities

• Provide assistance to client partner, including in all aspects of multi-channel marketing, project and client management.
• Work closely in supporting and working with the strategy team, and develop strategic initiatives including strategic objectives and tactics, competitive reviews and research projects.
• Initiate, prioritize, and lead in the development and implementation of multi-channel marketing-related projects (e.g. social, digital, radio, OOH, etc.).
• Assist in the long-term strategic direction of the account, including staying abreast of the business climate and emerging trends/best practices. Focus on producing organic growth opportunities.
• Support and participate in initiatives and activities to grow and develop the agency's local office and culture.
• Motivate internal and external resources, build good relationships with various teams and keep them focused on quality deliverables, timelines and budgets..
• Collaborate closely with our media agency partner and other agency partners to ensure seamless communication and alignment of strategies.
• Demonstrate a fundamental understanding of paid media tactics and the overall media planning process to effectively contribute to campaign development and execution.
• Development and management of account-related procedures and systems.
• Develop and maintain client relationships.
• Attend and/or run internal, client, and vendor meetings.
• Possess an understanding of the client's business and category/proactively identify and resolve client issues.
• Manage client finances and budgets.

Qualifications

• 4-7 years account management experience at a broadcast experience agency or similar. Previous IAT experience is preferred
• Self-starter who can run projects independently and foresee future opportunities or client needs, and action them.
• Excellent verbal and written communication skills.
• Strong organizational skills, great attention to detail and ability to manage multiple projects at once.
• High level of proficiency in Microsoft Office Suite, including PPT and Excel.
• Ability to learn new tools and technologies quickly.
• Solid grasp of all areas of broadcast marketing