Clinical Lead - Primary Care Service Line

The Opportunity

We are seeking a mission-driven Clinical Lead to provide clinical and operational oversight to our nurse practitioners, physician assistants, and other field-based providers delivering care across Minnesota and Michigan. This leader will play a key role in bridging clinical strategy with day-to-day excellence in care delivery, aligning provider performance with Homeward's standards and value-based care objectives.

What You'll Do

• Leadership & Oversight (30%)

• Serve as the direct manager of field-based APPs (NPs and PAs), providing coaching, mentorship, and performance management

• Facilitate consistent execution of care model protocols, workflows, and risk adjustment strategies

• Oversee PTO planning, approval, and coverage coordination to ensure provider availability and continuity of care

• Monitor provider scheduling patterns, flag capacity risks, and escalate coverage issues in partnership with operations

• Partner with Market Medical Directors and Service Unit Leaders to ensure coordinated clinical oversight

• Clinical Care Delivery (40%)

• Continue to see patients in an outpatient setting, including in-person and virtual visits

• Conduct wellness visits, chronic disease management, and other clinical services as required

• Model best practices for documentation, quality, and patient engagement

• Performance Management & Quality Oversight (20%)

• Monitor provider KPIs including risk capture, quality scores, and throughput

• Conduct documentation reviews, provide coding and clinical feedback, and manage performance plans

• Collaborate with clinical quality teams to roll out training and audit processes

• Cross-Functional Partnership & Strategic Input (10%)

• Work with analytics, product, and operations to refine care delivery tools, documentation workflows, and dashboards

• Participate in care model evolution discussions and provider enablement pilots

Time Allocation Summary

• 40%: Direct Patient Care
• 30%: Team Management & Coaching
• 20%: Performance Management & Quality Oversight
• 10%: Strategic & Cross-Functional Partnership

Note: The balance may flex over time based on provider count and organizational priorities.

What You Bring

• Active and unrestricted license as a Nurse Practitioner or Physician Assistant in Minnesota and/or Michigan
• Minimum of 5 years clinical experience, including at least 2 years in a supervisory or lead role
• Strong understanding of value-based care, HCC coding, and clinical documentation integrity
• Proven ability to lead, coach, and inspire multidisciplinary teams
• Excellent collaboration, communication, and change management skills
• Ability to travel in-market 20-30% as needed for in-person team connection and observation

Preferred Qualifications

• Experience working in rural or underserved communities
• Familiarity with EHRs (Athena preferred), ChartSync, and Steward
• Experience supporting clinical pilots or quality improvement projects
• Comfort with performance dashboards and clinical analytics

Why Homeward

• Meaningful, mission-driven work reaching populations that need it most
• Generous PTO and 401(k) with company contribution
• Competitive base salary (commensurate with experience)
• Annual bonus eligibility and equity participation
• Fully covered medical, dental, and vision insurance
• Malpractice insurance and CME/licensing fee support

At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.

Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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