Application Systems Engineer II

The Application Systems Engineer II is responsible for coordinating and ensuring the effective deployment and ongoing support of core banking and lending applications, while proactively identifying and troubleshooting performance issues and functionality deficiencies.

Here's what you can expect from the job and what you need to be successful:

Job Duties

• Implement, perform maintenance activities and support applications to optimize system performance and functionality
• Build, manage and administer consumer and commercial loan systems, including Temenos Infinity - Lifecycle Management Suite (Akcelerant) for consumer lending, Finastra CreditQuest for commercial lending, and support integration with Avoka's loan onboarding solution and core systems via middleware platforms such as DNA Connect
• Handle and resolve user issues, troubleshoot applications in collaboration with support groups and assist in performing root cause analysis to identify solutions
• Administer testing and security controls based on infrastructure and application requirements, technical specifications and/or change control requests
• Monitor and analyze IT metrics and use data to make process improvement recommendations, and implement as appropriate
• Lead in the design, development, review and maintenance of clear and easily understood application and process documentation consistent with department standards
• As required, respond to after-hours escalated issues within SLAs and handle escalated user issues

Essential Skills

• Minimum 3 years' experience in technical IT administration; support of on-premises and/or cloud-based services and applications
• Minimum 2 years' experience in support of Lending systems and/or Core Banking applications
• Ability to perform root cause analysis and network performance tuning
• Ability to work autonomously, to manage time effectively and prioritize work appropriately to meet deadlines
• Ability to effectively collaborate with multiple business units, leadership and vendors to achieve organizational goals
• Ability to capture, organize, document, and maintain clear and concise technical processes, procedures, and workflows in Jira projects and issues management and in Confluence wiki pages
• Strong business and technical communication skills; able to write/speak clearly and professionally for a variety of audiences
• Strong analytical and problem-solving skills; ability to resolve complex issues with minimal direction
• Ability to foster strong relationships with internal and external stakeholders
• Familiarity with SCRUM as a development method for Agile is preferred
• Minimum Education: Bachelor's degree in information technology or related fields is preferred
• Certification/License: ITIL certification is preferred

Location: Rocklin, CA 95765 | (HYBRID)

Target Compensation in Rocklin, CA 95765: $111k - $125k annually + annual bonus

Benefits options include:

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Accrue up to 17 days of Paid Time Off your first year of employment
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

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First Tech is not currently offering Visa transfer/ sponsorship for this position

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