Key Holder

About the Supervisor position

We are looking for a Supervisor who will ensure all operations at our facilities are carried out productively, contributing to company's profitability and sustainable growth. Your duties will also include coaching, resolving issues and serving as a link between subordinates and upper management.

We expect you to be a competent individual, able to guide and train employees, results-driven and focused. We also expect you to be well-versed in processes under the role's responsibility.

 

Supervisor responsibilities are:

• Manage workflow and ensure that employees understand their duties or delegated tasks

• Establish priorities, performance goals and deadlines, according to company's plans and vision and communicate them to subordinates

• Supervise employee productivity and provide constructive feedback and coaching

• Organize and manage timekeeping and personnel records

• Respond to complaints and resolve problems

• Help to facilitate interaction between upper management and employees

• Create performance reports and present them to the managers

• Prepare suggestions on reward and promotion based on performance, as well as disciplinary actions when needed

• Contribute to hiring and training of new employees

• Oversee the compliance with legal and company policies and procedures

 

Supervisor requirements are:

• 2+ years' experience of working on a Supervisor or other similar position

• Significant experience of leading, managing and training personnel

• Good knowledge of corporate policies and applicable legal guidelines

• Good practical experience with MS Office

• Strong communication and interpersonal skills

• Strong organizational and leadership skills

• Diploma or Certificate in first line management or other relevant area

• High school diploma and BSc or BA degree in management or other relevant area