Assistant Security Supervisor

Odawa Casino Resort

Job Description

Job Title:Assistant Security Supervisor

Reports To: Security Supervisor

Department:Security

Minimum Pay Rate:$17.50 per hour

Job Code:ATSESU

Pay Grade:SEC3

Date Written:06/19/2015

Revision Date:12/12/2023

Job Summary: Guards casino property against fire, theft, vandalism, and illegal entry, and safeguards all casino Team Members, guests and assets, and administers security procedures by performing any combination of following duties. In absence of the Security Supervisor, this position is responsible for supervising the work activities of security officers.

Primary Duties & Responsibilities:

• Greet all guests and Team Members in a friendly, open manner.
• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
• Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
• Has contact with casino guests providing or receiving information or during confrontational situations.
• Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise.
• Maintains open communications with supporting job positions and departments in order to fulfill daily job functions.
• Patrols and checks, periodically, internal and outside perimeters of casino.
• Safeguards casino guests and Team Members.
• Safeguards casino assets by guarding doors, patrolling building, observing pull team, verifying slot fills and jackpots, and other observation of sensitive assets and procedures.
• Monitors gaming activities for adherence to company policies.
• Implements Security Department policies and procedures established by Director of Security.
• Notifies Supervisor, Slot Shift Manager, Director of Security, and other management of pertinent security activities.
• Fill out shift reports and incident reports daily.
• Reviews all daily reports describing activities and incidents involving security personnel prior to their submission to the Director of Security.
• Informs on-coming security shift of all incidents that occurred during previous shifts.
• When required, assumes the duties of the Security Supervisor.
• Attends all meetings as required.
• Completes all required training satisfactorily.
• Maintains the highest level of confidentiality at all times.
• Work at other properties as needed.
• Performs all other duties assigned within the scope of the position.

System Access: Genetec, Trakka, Synkros, Forms Database and MS Office Suite

Upholds Odawa Casino Mission statement in all aspects of position:

Mission:

We create excitement and memories.

Values:

We create a culture that provides:

• A fun, rewarding, safe, and consistent environment for our Team Members.
• A warm reception, welcoming environment, and friendly atmosphere.
• An optimal entertainment experience through exceptional service.
• Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
• A contribution and connection to the community.

Preference: Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:

• Must have high school diploma or equivalent and two (2) years security or related experience and one (1) year of supervisory experience or education.
• Must be knowledgeable in gaming policies and procedures and have a good understanding of casino operations.
• Must attend and successfully pass a use of force training curriculum within three (3) months of date of hire.
• Must have basic math skills.
• Must read, write and speak English fluently.
• Basic computer skills, experience using Microsoft Word, and ability to quickly learn specialized software programs.
• Advanced verbal and written communication skills.
• Advanced organizational skills and attention to detail.
• Advanced time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Must pass a pre-employment physical.
• Must be able to lift and carry up to thirty (30) pounds; long periods of standing and walking; some pushing, pulling, bending, kneeling and reaching are required.
• Must be flexible with shift and days off and willing to work overtime, weekends, holidays, special events, etc. as needed.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Exposure to loud and continual noise levels and a smoke filled environment.
• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.