Manager, Custodial Services

As the Manager of Custodial Services, you will:

• Lead and motivate a large custodial team, including four supervisors, to achieve exceptional cleaning quality and customer satisfaction.

• Drive continuous improvement initiatives, ensuring quality and service standards are consistently met through regular inspections.

• Serve as the campus expert on cleaning products and equipment, managing procurement, inventory, and researching the most effective and efficient solutions.

• Oversee all aspects of employee management, including training, hiring, performance evaluations, and disciplinary actions, in accordance with university policies and union agreements.

• Utilize our Computerized Maintenance System (Maximo) to manage work orders, track progress, and ensure timely completion of service requests.

• Contribute to budget development and manage expenses to ensure cost-effective operations.

• Prepare reports on work orders and customer feedback, and obtain competitive quotes for external custodial projects.

• Coordinates custodial support for preventive and responsive sanitation measures. This includes response to campus emergencies, including floods, fires, chemical spills, and health-related sanitation needs, such as pandemic response and infection control.

• Work closely with University Events to coordinate set up, tear down and custodial cleaning for events and projects. This involves proper planning and execution.

• Serve as "essential" personnel, responding to calls at all hours and providing operational status updates during emergencies and severe weather.

Qualifications:

• Associate's degree required; Bachelor's degree preferred.

• Minimum of 8 years of relevant experience in the building services field.

• Excellent verbal and written communication skills in English; proficiency in Spanish is highly

• desirable.

• Proven supervisory experience with strong personnel management skills, including the ability to manage effectively within a union environment.

• Advanced skills in problem-solving, administration, communication, human relations, and teamwork, with the ability to thrive in a fast-paced, high-pressure environment.

• Ability to obtain and maintain hazard communication and environmental safety training certificate, and to plan and schedule custodial services maintenance programs.

• A valid Massachusetts Driver's License is required.

Why Brandeis?

Brandeis University offers a dynamic and rewarding work environment, with opportunities for professional growth and development. We are committed to providing our employees with a comprehensive benefits package, including:

• Competitive salary
• Comprehensive health insurance
• Tuition benefits for employees and their families
• Generous retirement savings plan
• And much more!

Equal Opportunity Statement

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class")