Operations Assistant

Organization Overview

Excel Academy is a network of 5 schools in Massachusetts and Rhode Island that prepares students in grades 5-12 to succeed in high school and college and engage productively in their communities. The majority of our 1,700 students identify as Latinx or Hispanic and will be the first in their families to graduate from college. Families choose Excel because our students consistently outperform their peers in growth and achievement and are 5x more likely to graduate from college.

At Excel, we believe that every student-regardless of race, zip code, or economic status-deserves access to a free, high quality holistic education. During their middle school journey with us, students grow at a pace faster than most peers in their state. This is possible through a combination of high expectations, rigorous instruction, and individualized support. At our nationally ranked high school, students achieve at the highest level and are poised for success in their chosen college or career path.

About our Team

Everyday, our team members choose to be positive, drive their own growth, uplift one another, and hold the highest possible beliefs for what students can achieve.

About the Role

This is a full-time, salaried position. The anticipated salary range is $41,250-$48,000, depending on experience. The full-time hours for this role are 7:30 AM to 4:15 PM Monday - Friday.

Duties and Responsibilities

The Operations Assistant is a member of the school's Operations Team and contributes to the success of the team.

Support the front lobby and main office of the school

• Ensure that the lobby and main office reflect a professional, tidy appearance
• Greet visitors and maintain visitor log
• Sort and distribute staff mail
• Maintain a stock of office supplies
• Monitor attendance and follow up with families on absences and tardies

Manage the school's nutrition program

• Place weekly orders for the nutrition program through the school's nutrition vendor, ensuring timeliness and accuracy
• Manage the school's kitchen by rotating stock and ensuring the freshness of the food that is served
• Serve breakfast and lunch to students daily
• Track inventory of meals received
• Manage the compliance of the school's nutrition program

Provide administrative support

• Provide support in assembling mailings and student supplies distribution each quarter
• Monitor the Copy Room for cleanliness
• Restock the Copy Room and classrooms with supplies
• Support the Operations Associate, as required

Serve as a productive member of Excel's Operations Team

• Support in-building operations projects as needed
• Participate in weekly Operations Team meetings
• Participate in Operations Team professional development
• Serve as a productive member of the Excel Community
• Participate in generating and upholding Excel staff norms
• Provide coverage, as needed
• Follow the appropriate protocol when absent to request coverage
• Meaningfully participate in Operations Team meetings, school PD and Family Conferences
• Do whatever it takes to ensure that the mission of the school is fulfilled.

A typical day may look as follows:

• 7:30-7:45 AM: Setup the breakfast cart with unitized breakfast and prepare for student arrival.
• 7:45-8:00 AM: Serve breakfast and monitor the school's attendance entry system while greeting students at arrival.
• 8:00-9:00 AM: Reconcile attendance for the day in the Student Information System and follow-up with families who have absent or tardy students, while monitoring the Main Office for phone calls and visitors.
• 9:00-9:30 AM: Turn on the ovens to preheat to prepare lunch.
• 9:30-10:00 AM: Check on the Copy Room to restock copy paper, remove empty boxes, and restock supplies.
• 10:00-11:00 AM: Heat up lunches in the ovens and prepare the meal carts for lunch service.
• 11:00-12:30 PM: Serve lunch to students in the classroom.
• 12:30-1:00 PM: Breakdown the lunch carts and discard any perishable food. Rotate food in the school's kitchen to ensure freshness.
• 1:00-1:30 PM: Receive delivery of the next day's meal and check the inventory.
• 1:30-3:30 PM: Monitor the front office for guests and phone calls. Complete tasks and project work.
• 3:30-4:15 PM: Support with dismissal in the Main Office.

Qualifications

• The ability to speak Spanish required;
• A minimum of two years of experience in an urban public school or charter school setting preferred, but not required;
• The successful candidate must have the ability to become ServSafe certified within the first year of employment (Excel Academy will pay for the course and exam);
• A commitment to and belief in all students and the mission of Excel Academy Charter Schools, including Excel's values and educational model;
• An unwavering commitment to and belief in the mission of Excel Academy Charter Schools, including Excel's values and educational model;
• The ability to focus and thrive in a fast paced, entrepreneurial environment;
• The ability to work effectively in a team environment and the willingness and desire to support others in doing their best work;
• An openness to change, a willingness to problem-solve, and an interest in receiving feedback for continuous improvement.
• A high level of zest, grit, hope, gratitude, enthusiasm, tenacity, and humor.

Preference will be given to applicants who also:

• Have experience in a public or charter school setting;
• Can speak to the importance of rigorous classroom instruction and culture;
• Can speak to the importance of diversity, equity, and inclusion.