Front Office Manager

All A-V Services is looking for a Front Office Manager to lead, coordinate, and represent our team of audio visual installation and service professionals. An ideal candidate will provide exceptional customer service to our clients, vendors, and internal staff, managing accounts payable/receivables, scheduling and rental events. The Office manager would be the first point of contact for visitors and clients, overseeing the daily operations, of the front office and ensuring a welcoming and efficient environment.

Responsibilities include:

• Coordinating with in-field technicians and front office staff and providing training and support to rental customers.
• Coordinating schedules and appointments for team members
• Handling customer inquiries and resolving issues in a timely manner
• Maintaining rental equipment and inventory
• Assisting with administrative tasks as needed
• Ensuring compliance with company policies and procedures
• Accounts receivable and Accounts payable through Quickbooks Online software.

The ideal candidate will have strong leadership skills, excellent communication abilities, and a friendly demeanor. They should be proactive in managing office operations and committed to providing outstanding service to clients.

Requirements

To be considered for this role, candidates should have:

• Proven experience in a front office or administrative role, preferably in a managerial capacity
• Experience with Quickbooks Online or other accounting software
• Excellent customer service skills and a professional attitude
• Strong organizational and multitasking abilities
• Proficiency in Google Sheets, Docs and office management software
• Ability to handle sensitive information with discretion
• Effective communication skills, both written and verbal
• Attention to detail and problem-solving capabilities

A Bachelor's Degree or 2-3 years previous experience in administrative management roles preferred.

If you are a dedicated leader with a passion for customer service and a knack for managing office operations, we would love to hear from you.

Benefits

401K, Health, dental and vision plan