Leasing Consultant

SUMMARY

Banyan Living is seeking a motivated and enthusiastic Leasing Consultant to join our dynamic team. In this role, you will be pivotal in attracting new residents to our luxurious multi-family properties while ensuring excellent resident experiences.

RESPONSIBILITIES

As a Leasing Consultant, your primary responsibilities will include:

• Welcoming and qualifying potential residents through engaging conversations.
• Conducting property tours and effectively showcasing apartment features to prospects.
• Guiding prospects through the application process, ensuring compliance with Fair Housing laws.
• Managing follow-ups with potential tenants who have shown interest but did not close.
• Maintaining detailed records of leads and applications in the property management software.
• Facilitating new resident orientations and addressing any questions or concerns.
• Collaborating with the management team to strategize on marketing and resident retention initiatives.

QUALIFICATIONS

The ideal candidate will possess:

• A strong customer service orientation and the ability to engage positively with potential and current residents.
• Excellent communication and interpersonal skills.
• Previous experience in sales, customer service, or a similar role is preferred but not required.
• A willingness to learn and adapt to our community’s needs.
• Proficiency in Microsoft Office and familiarity with property management software is a plus.
• A professional appearance and demeanor at all times.
• The ability to work flexible hours, including evenings and weekends.

Requirements

As a Leasing Consultant, we expect you to have:

• A passion for customer service and a positive, friendly attitude.
• Strong organizational skills and attention to detail.
• The ability to work independently as well as part of a team.
• Excellent problem-solving skills to address resident concerns promptly.
• A willingness to participate in training and maintain professional knowledge of leasing and community standards.

If you enjoy meeting new people and creating a welcoming environment, we would love to have you on our team!

Benefits

• Medical Insurance
• Life Insurance (company paid $10K)

• AFLAC Short Term Disability

• Long Term disability

• HSA (Health Savings Account w/High deductible plan)

• Dental & Vision, Short & Long Term Disability, FSA (Flexible Spending Account w/o High deductible plan)

• PTO (Personal Time Off) Paid Holidays and Sick Time

• 35% Rent Reimbursement at our communities

This hourly position also qualifies for a performance bonus, based on new leases and renewals.