Cloud Site Reliability Engineer Intern, Roux Institute Co-Op

Description

Tyler Technologies is accepting applications for our July - December Co-Op position through the Roux Institute! We are looking for a Cloud Site Reliability Engineer Intern to join our team in the Yarmouth, ME office!

We are only accepting applications from students at the Roux Institute located in Portland, ME.

Responsibilities

• Implement tooling to monitor AWS EKS-based systems focusing on performance, reliability, and scalability.
• Ensure that architecture and deployment models are sufficient to support SLA commitments and are well prepared for future problems of scale.
• Leverage cloud technology and platform capabilities to provide operationally sustainable solutions that are robust and cost effective.
• Apply software engineering best practices to comprehensively address and resolve problems.
• Collaborate with product support teams to drive efficiency and enhance customer experience through self-service tools and automation.
• Conduct root cause analysis and implement preventative measures to minimize toil and impact on customers.
• Work within our primary tech stack: AWS, Kubernetes, Argo CD, RDS for Postgres and Microsoft SQL, Terraform, C#/.NET Core, GitHub Actions, Docker, Datadog, PagerDuty.

Qualifications

• Knowledge of Site Reliability Engineering concepts and practices, including the use of observability platforms and monitoring tools.
• Experience with deploying and supporting containerized applications on cloud platforms, preferably EKS on AWS.
• Familiarity withf infrastructure as code technologies, such as Terraform.
• Strong software engineering skills in languages like Python, JavaScript, or Go.
• Familiarity with DevOps and CI/CD methodologies.