Bench Service Technician

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Where will your abilities really make an impact? Right here, in our Vermont Field Service Repair Center, where you'll provide critical service of customer instruments. This includes repair, calibration and preventative maintenance of Product Line XB (BioTek) and Product Line XA (ACEA) instruments. Working in this role you will be responsible for the receipt, inspections, repair and testing, of customer owned and internal instruments. You will be working with other members of the Vermont Field Service Center team as well as other teams on site. Other duties and responsibilities of this role may include:

• Calibrate and repair Agilent products
• Effectively communicate with internal and external customers
• Work closely with team members to ensure work is completed in a timely manner
• Be proactive in your daily tasks
• Be able to operate with limited supervision
• Use time-management skills to successfully balance workload
• Performs a variety of calibration, installation, maintenance, troubleshooting and repair duties related to instruments in GMP manufacturing, utility and laboratory areas.
• Service is performed on Agilent products and/or products manufactured by another company.
• Responsible for support activities including emergency repairs, spare parts and electronic asset management system.
• Work is typically performed at an Agilent site or repair/refurbishment center but occasionally is performed at a customer location.
• Interprets customer requirements and potential needs to meet customer satisfaction goals.
• May coordinate with external calibration service providers.

Qualifications

• Requires higher education or specialized training/certification, or equivalent combination of education and experience.
• Typically at least 1+ years of relevant experience for entry to this level.

Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least June 20, 2025 or until the job is no longer posted.

The full-time equivalent pay range for this position is $21.73 - $33.95/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support