Area Coordinator

The Assistant Director of Residence Life (ADRL) is a 12 month, full-time, master's level, professional in the Office of Residence Life & Housing Services with direct responsibility for the student development and effective administration of a residential community housing a diverse population of roughly 900 undergraduate, graduate, and law students.

The Assistant Director directly supervises both professional and student staff, including a full-time Area Coordinator (AC), part time Graduate Residence Director(s) (GRD), and 20-24 Resident Assistants (RA). In addition to managing University-owned residential properties, the Assistant Director may also manage University-sponsored properties such as hotels or leased units, at times.

Assistant Directors have more than one office space in the residential properties within their assigned campus and will be expected to be a visible presence in each. Suffolk's campus is mixed into the heart of downtown Boston, making it critical for this position to work autonomously, exercising excellent judgment in the areas of responsibility. All ADRLs participate in the Professional on Call duty rotation (24 hours per day, 7 days per week, 365 days per year) and may be requested to help resolve concerns over the phone or in person. As a live-in position, it is required that the on-campus apartment provided be the individual's primary residence and that person must maintain a high visibility within their residential area of responsibility.

General Responsibilities

• Directly supervise professional and student staff, including an Area Coordinator (AC), two to three Graduate Residence Directors (GRD), and 20+ Resident Assistants (RA).
• Schedule and run bi-weekly one-on-one conversations with direct reports and weekly all-staff meetings.
• Establish performance goals and execute regular performance evaluations for all direct reports.
• Maintain posted office hours, rotating between residence halls within assigned campus.
• Collaborate with Area Coordinator(s) of assigned campus to provide a high level of student support, establishing positive relationships with students through informal interactions, mediation of conflicts, meetings with students of concern, and/or referrals for students as related to academic, social, and personal matters.
• Oversee and facilitate the residential student programming model for assigned campus, ensuring direct reports complete expectations each semester.
• Conduct bi-weekly daytime walking rounds of residence halls within assigned campus, taking note of areas for improvement and following up on previously submitted work orders.
• Utilize StarRez to keep accurate records of occupancy within assigned campus.
• Under the direction of the ADRO, facilitate the Room Change process for residence halls within assigned campus.
• Serve in the Professional on Call (POC) duty rotation with the other Assistant Director(s) and Area Coordinator(s).
• Serve as an Administrative Hearing Advisor for mostly medium- to high-level conduct cases and stay current on all incident reports written within assigned campus.
• Work extended hours during peak times of the academic year. Work evening and occasional weekends throughout the year.
• Serve as an Administrative Hearing Advisor for mostly medium- to high-level conduct cases and stay current on all incident reports written within assigned campus.
• Work extended hours during peak times of the academic year. Work evening and occasional weekends throughout the year.

Department Responsibilities

• Coordinate with the Associate Director of Residential Education (ADRE) and/or the Associate Director of Residential Operations (ADRO) on the execution of at least one department-critical focus area. This may include, but is not limited to, RA recruitment and selection, RA and GRD training, residential housing operations, and other department functions.
• During summer months, the Assistant Director will be assigned to one or more University-critical process, including but not limited to, Orientation, Conferences & Events, RA Training, and Move-In Operations.
• Co-facilitate monthly Alcohol Education workshops for students found responsible through the Student Conduct process.
• Maintain cooperative work relationship with offices on campus, including but not limited to the Suffolk University Police Department (SUPD); Bursar; Facilities; Dining; Counseling, Health, and Wellness (CHW); Office of Diversity Services (ODS); Student Leadership and Involvement (SLI); Orientation and New Student Programs; and the Dean of Students Office.

Qualifications and Requirements

Master's degree in College Student Development, Higher Education Administration or related field required. Candidates with significant years of relevant experience may be considered in lieu of this educational requirement. Live-in experience as a live-in professional or graduate assistant in a residence hall setting. Effective supervision, administrative, organizational, written and oral communication skills. Experience in conflict resolution, mediation, application of student development theory in a residence hall setting. Excellent decision-making skills.

While growth and learning are encouraged through enrolling in academic programs, this is a full-time position with specific busy times of the year, including but not limited to, Orientation, RA Training, Move-In, and Move-Out. Schoolwork, class and finals schedules must not interfere with the responsibilities of the role.