Fulfillment Supervisor - 2Nd Shift

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Department: Fulfillment Operations

Locations: Haslet, TX

Shift: 2nd Shift Monday-Thursday, 4:30pm-3:00am

The Fulfillment Supervisor is responsible for leading a team of associates to achieving various goals, including productivity, quality, problem resolution, outstanding customer service, employee relations (motivation and development), and a safe work environment. The Fulfillment Supervisor works closely with upper management to ensure operational excellence and overall facility success.

What you will do.

• Directly supervise 10 to 20 associates in a 60k square foot fulfillment center
• Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments
• Assist Fulfillment Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met
• Ensure exceptional customer service key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.)
• Promote constant and measurable improvement; always teach and enforce SCLS' Quality Policy
• Maintain a clean, professional, and safe working environment by meeting or exceeding SCLS' corporate safety goals
• Effectively communicate SCLS' goals, expectations, areas for improvement, and successes to associates
• Conduct annual performance reviews for all staff within the department
• Coach, train, and mentor direct reports to ensure personal growth and career development

Our ideal candidate will have……

• Ability to adjust strategy on the fly while functioning in a fast-paced environment to obtain operational goals
• Must be technologically savvy; experience with an Order Management System, Warehouse Management System, or Labor Management System is preferred. Must be proficient in Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to build a cohesive team that exemplifies SCLS' values and operates to support SCLS' mission statement
• Strong written and verbal communications skills
• Demonstrated leadership skills to influence, implement, and manage change within the department
• Ability to develop and use collaborative relationships to accomplish work goals by listening, sharing ideas, and appreciating others' efforts
• Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills
• Ability to plan, organize, and manage multiple projects and set priorities

It would be even better if you have….

• Bachelor's Degree strongly preferred
• At least 2 years of experience in a lead or supervisor role, preferably in fulfillment, distribution, or manufacturing environment

#LI-DNI

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Benefits:

• Benefits package including medical, dental, vision, HSA, and medical reimbursement

• Annual bonus eligibility

• 401(k) match

• Vacation and holiday pay

• Employee assistance and identity theft protection

• Career development and opportunity for internal promotions

• Tuition reimbursement for further education

• Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.