A/R Collections Specialist

Position Summary:

CCM is looking for an A/R Collections Specialist to be part of a team responsible for monitoring the Company's Accounts Receivables, identifying overdue accounts and arranging the timely collection of payments. This is an entry level position and will be working closely with other departments, such as Billing, Accounting, and Corporate Operations.

Responsibilities:

• Assist in monitoring customer Accounts Receivables and identifying overdue accounts.
• Build and foster relationship with customers to collect overdue Balances or negotiate terms.
• Utilize multiple resources and tools to locate unresponsive customers.
• Assist in maintaining records of contacts with delinquent accounts and collected payments
• Assist in resolving customer issues and inquiries including Billing concerns.
• Manage and elaborate reports including Overdue, Escalated, and Current Accounts.
• Constant communication with customers through Email or Phone.
• Help to identify process efficiencies and assist with Billing System Enhancements.

Requirements:

• Associates Degree or Higher is preferred. High School Diploma only if strong relevant experience compensates.
• Advanced proficiency in Microsoft Excel, including intermediate to advanced functions such as PivotTables, VLOOKUP, SUMIF, data analysis tools. Experience with complex data manipulation and reporting is essential.
• Experience in Accounts Receivable or Accounting is desired.
• Industry relevant experience (Transportation/ Intermodal / Trucking) preferred.
• Accuracy Attention to detail are a must.
• Strong Communication and Negotiation skills.
• Ability to analyze data and root-cause problem solving required
• Critical Thinking and Desire to thrive in scenarios of Team-based work or Independent tasks, always looking to learn more and take initiative.
• Interpersonal skills such as: Emotional Intelligence, Self-Management, Stress Management highly desired.

Benefits:

• Health Care, Dental, and Vision Insurance

• Life, Short Term & Long Term Disability Insurance

• 401(k) with Company Contribution

• Paid holidays and vacation

• Option to participate in a Corporate Wellness Program

• Professional development and growth opportunities

• Collaborative and innovative work environment

About CCM

At Consolidated Chassis Management, LLC, our mission is to deliver unparalleled intermodal equipment and fleet management solutions. We are dedicated to optimizing chassis and fleet operations through innovative, reliable, and efficient services. By prioritizing customer satisfaction and operational excellence, we aim to enhance the logistics and transportation industry, driving value for our customers and stakeholders.