Liquor Specialist - Flexible Schedule - Cosentino's Market - 8051 W. 160Th St., Overland Park, KS 66223

Liquor Store Clerk

Position Objective: To assist customers in their shopping experience by properly stocking shelves and displays in the most efficient, friendly, and courteous manner possible.

Reporting Structure: This position formally reports to the Liquor Store Manager.

Status: This is a non-exempt position.

Knowledge

The following is a list of any certifications, formal education, or training requirements for this position.

Essential Knowledge

• MUST BE 21 years of age or older.
• Completion of ongoing training and development as listed on the Cosentino Learning Plan.

Non-Essential Knowledge

• A high school diploma or equivalent is preferred.

Skills

The following is a list of the basic skill requirements for this position.

Essential Job Functions

• Know and implement the Cosentino Customer Service Standards.
• Courteously and efficiently assist customers with purchases, and answer questions about the products.
• Assist in merchandising products in a creative and appealing manner, and keep displays cases clean and full.
• Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.
• Keep back room and cooler areas neat and ready for new deliveries.
• Quickly and neatly stock shelves by matching item UPCs codes to shelf tags and using the "face front" display method.
• Support the inventory process by accurately counting and recording merchandise.
• Change shelf tags, change price markers on displays, and label/price mark any merchandise with missing UPC codes.
• Monitor products for any damaged, un-saleable, or returnable products that should be removed and follow proper procedures for damage claims.
• Actively work to keep your work area and your department is clean and safe for customers and coworkers.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.
• Know your department items, procedures and policies so that you can accurately and courteously answer customer questions.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.

Non-Essential Job Functions

• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

Essential Abilities

• Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 8 lbs.
• Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 50 lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Occasionally lifting and carrying up to 35 lbs.
• Bending and squatting, at times all the way to floor level.
• Able to work in colder conditions of the cooler.

Non-Essential Abilities

• Climbing a ladder, possibly up to 5ft.