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Patient Services Representative

MCHPBakersville, NC

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Job Description

Mountain Community Health Partnership is seeking a full time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need.

Key Responsibilities:

  • Checking patients in and out.
  • Scanning supportive documents.
  • Answering the telephone in a pleasant and informative manner.
  • Collecting appropriate paperwork and patient information.
  • Faxing patient information to outside entities.
  • Setting up appointments.
  • Verifying insurance coverage and collecting monies due.

Qualifications:

  • High school diploma or equivalent.
  • 1 year of medical office experience, preferred.
  • Knowledge of basic phone etiquette.
  • Basic computer skills.
  • Ability to understand medical terminology.
  • Ability to effectively communication with Hispanic speaking patients, preferred.

Benefits:

  • 401(k)
  • Employer Paid Health Insurance
  • Life Insurance; Group and Voluntary
  • Paid Time Off

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