Network Operations Technician (Temporary Position)

Description

We are seeking a motivated and detail-oriented Entry-Level Network Technician to join our team for a large-scale hardware upgrade initiative. The successful candidate will assist in upgrading and deploying VPN hardware appliances across various sites, ensuring secure and consistent connectivity.

Responsibilities

• Assist with the configuration, and deployment of VPN hardware devices at remote customer locations.
• Perform firmware upgrades and apply configuration templates as directed.
• Follow detailed upgrade procedures and documentation to ensure standardization across all deployments.
• Troubleshoot connectivity issues during and after installations, escalating complex problems as needed.
• Collaborate with the networking team to schedule upgrades and minimize downtime for end-users.
• Maintain accurate records of hardware installations, configurations, and asset tracking.
• Provide basic post-upgrade support and testing to confirm device functionality.

Qualifications

• Associate degree in Information Technology, Computer Networking, or related field (or currently pursuing).
• Basic understanding of networking concepts (TCP/IP, subnets, firewalls, VPNs).
• Familiarity with network hardware such as routers, firewalls, or VPN appliances is a plus.
• Comfortable using terminal/command-line interfaces and basic network diagnostic tools (e.g., ping, tracert).
• Excellent attention to detail and ability to follow structured procedures.
• Strong communication and organizational skills.
• Entry-level certifications such as CompTIA Network+, Cisco CCNA, or similar is a plus.
• Previous hands-on experience with VPN devices or remote access solutions is a plus.