Insurtech Support Specialist
Stephens Inc.Little Rock, AR
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Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Communications Support
- Format and review proposals, presentations, and other content assets adhering to company templates and style guides.
- Distribute Stephens content via HTML email blasts (newsletters, digital invitations, etc.).
- Reinforce the Stephens brand standards to both internal and external audiences.
- Maintain company intranet.
- Assist in the onboarding of new employees.
- Utilize desktop publishing software to create employee benefit guides.
Analytics Support
- Assist with data audits and reporting requests.
- Organize and prepare spreadsheets for analysis.
Technology Support:
- Troubleshoot and resolve basic technical support requests.
- Provide support on common technology issues.
EDUCATION AND/OR EXPERIENCE
- Associate's degree and 1-2 years of related experience and/or training; or equivalent combination of education and experience.
- Advanced user of Microsoft Office products, including Excel (pivot tables, VLOOKUP, formulas), Word (templates, formatting), PowerPoint (professional presentations), Publisher, and Outlook (calendar management and communication).
- Experience using a mass email platform. Additional web skills are a plus.
- Excellent analytical, problem-solving, and critical thinking skills.
- Excellent organization and task management skills.
- Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.