Regional Clinical Education and Development Coordinator

 

Title: Regional Clinical Education and Development Coordinator

Reports to: Director of Clinical Services, Compliance and Risk Management

Campus: Corporate

Position Overview

Responsible for assisting the Director of Clinical Services, or designee, with the planning, coordination, direction and development of training programs for the nursing department in accordance with laws, regulations and facility guidelines.

 

Basic Qualifications

Education and Certification:

Associate’s Degree or higher, in Nursing required; current RN license in good standing within applicable state.

Skills & Requirements:

Must possess the ability to read, write and speak the English language; must be involved in health care matters and projects with the assigned campuses as needed; must have strong communication and presentation skills in both group and individual situations; must be patient, friendly, courteous and respectful to residents in any situation, including difficult ones; must be able to make independent decisions when necessary; must have the ability to follow nursing department guidelines as outlined by the facility and other regulations governing nursing services in a long-term care facility; must be able to move frequently throughout the workday; must be able to lift 40 lbs floor to waist; lift 20 lbs waist to shoulder; lift and carry 40 lbs; and push/pull 40 lbs.

Experience:

Minimum of one year of experience in health care, long-term care; geriatrics nursing experience preferred; must have proven training and education skills. Previous leadership experience preferred.

Working Conditions

Primarily works in an office setting as well as throughout the nursing department; bends, lifts, sits, stands and moves frequently throughout the shift; deals with frequent interruptions and possibly upset residents and family members; works regularly scheduled shifts in addition to providing weekend supervision and working holidays and other hours based on facility needs at the direction of the Director of Clinical Services; primary responsibility is service to the staff and residents but also deals with visitors, government personnel, etc.; participates in required continuing education programs; subject to odors, falls, burns and exposure to infectious diseases, waste, etc., including AIDS and Hepatitis B viruses.

Competencies of Position

Professionalism: Reports to work on time and as scheduled; works in unison with all staff; displays a willingness to help others; embraces constructive criticism; presents a friendly and professional attitude.

Resident Rights: Promptly reports resident grievances to supervisors; treats all resident care information with confidentiality; continuously monitors assigned areas to ensure residents are treated fairly and with dignity and respect at all times.

Organizational and Communication Skills: Ability to multi-task and is detail-oriented; possesses the ability to effectively prioritize matters promptly and appropriately; understands the importance of follow-up; builds rapport with residents and families through listening attentively and effectively following up; able to effectively communicate individually or as a group.

Safety Awareness: Follows safety program guidelines; immediately reports accidents and incidents to supervisors; identifies unsafe working areas and promptly reports to supervisors; promotes safety by working as safely and efficiently as possible; consistently follows infection control and universal precautions and other guidelines; identifies and corrects or reports hazardous conditions to supervisors; understands facility emergency and evacuation protocols.

Leadership and Training Skills: Possesses an approachable management style; ability to solve problems and treat each situation fairly; is calming during a crisis situation; ability to build positive relationships with employees and other managers; ability to exercise sound judgment; ability to identify training needs of the staff; enables, motivates and provides on-going recognition and praise; possesses the ability to train and educate at all levels.

Customer Service: Treats all residents, families, co-workers, inquiries, referral sources and supervisors with dignity and respect and takes initiative to exceed customer expectations; professionally represents the facility, self and position to visitors and residents; shows genuine concern for the residents; demonstrates a positive attitude and willingness to help to all visitors and residents; remains sensitive to all needs through listening, observing and responding appropriately for the position held.

 

Essential Job Duties

1. Plans, coordinates, directs and develops in-service training programs for the nursing department in accordance with local and state regulations and guidelines.

2. Assists in the orientation of new facility employees and oversees on-the-job training for nursing staff.

3. Conducts in-service training and education for all staff on resident rights, infection control, safety, policies and procedures, etc.

4. Performs safety in-services for nursing staff regarding exposures to blood or body fluids, infection control, etc.

5. Tracks in-service training logs and attendance, provides documentation to the Director of Nursing.

6. Partners with the nursing department supervisors to identify in-service training needs.

7. Assists with resident and staff immunization clinics upon hire, annually, and as needed. Maintains documentation, and assists with charting of documentation.

8. Follows up with all new clinical hires for the first ninety-days. 

9. Assists in directing and developing the nursing department to ensure the delivery of high quality care and services in accordance with all laws, regulations and facility guidelines.

10. May assist with monitoring licenses and certifications for nursing staff to ensure all are valid and current.

11. Assists with annual survey readiness preparation activities.

12. Creates and conducts routine fundamental skill sessions for all clinical staff.

13. Forwards grievances or complaints regarding the nursing department to the DON timely for resolution.

14. Educates staff and other on isolation policy and handling of residents with infections.

15. May be required to participate in various routine and non-routine meetings to enhance the effectiveness and efficiency of facility outcomes.

 

Other Job Duties

17. May assist with administrative duties as needed or requested.

18. Monitors job performance of current nursing staff to ensure quality nursing care is being provided.

19. Conducts annual skills competency fair for assigned campuses.

20. Promotes continuity of care through partnering with other departments (i.e. Rehab).

21. May actively participates in state or federal survey processes.

22. Educates staff on facility policies regarding resident right to refuse treatments.

23. Provides educational program to residents, families, etc.

24. Attends professional seminars to remain abreast of changes or new developments.

25. May assist a campus, on an interim basis, as a Director of Nursing in the absence of a permanent

      Director of Nursing

 

Travel Requirements

This position requires travel to the different ThriveMore campuses approximately 80% of the work schedule.