Associate Director, Employee Benefits & Wellness

Reporting to the VP, Total Rewards and People Operations, the Senior Manager, Employee Benefits & Wellness will lead the strategy, design, and administration of Spring Health's global benefits programs. You'll ensure our offerings remain competitive, inclusive, cost-effective, and aligned with our values-supporting employees and their families at every stage of life. This role has no direct reports. The successful candidate will leverage external benefits partners and collaborate closely with internal teams to deliver results.

Benefits Strategy & Design:

• Own the end-to-end strategy and delivery of benefits, including medical, dental, vision, mental health, fertility, retirement, and wellness.
• Partner with brokers and vendors to evaluate plans, negotiate renewals, and launch new programs aligned with employee needs.
• Lead the evolution of benefits as we expand globally, ensuring compliance and consistency across regions.

Program Operations & Optimization:

• Manage the annual benefits open enrollment process and mid-year optimizations.
• Oversee eligibility, enrollment, and leave processes with a focus on seamless employee experience.
• Working with external and internal partners, help configure tools like Paylocity and bSwift to ensure seamless execution and appropriate levels of support for employees in partnership with People Business Partners.
• Working with the finance team and external vendors, help ensure accurate budgeting and financial reporting for all benefits offered by the company.
• Track and analyze benefit utilization and ROI to inform strategy and vendor performance.

Employee Experience & Enablement:

• Create and deliver clear and engaging benefits communications and training.
• Partner with People Business Partners to advise on individual employee needs, accommodations, and escalations.
• Maintain up-to-date knowledge of benefits trends and legal requirements.

What success looks like in this role:

• High employee satisfaction with benefit offerings and clarity
• Seamless open enrollment with minimal escalations
• Strong vendor relationships and optimized plan design
• Scalable benefits operations that grow with our global footprint

What we expect from you:

• 6+ years of experience managing benefits programs, with ownership over design and strategy
• Experience leading U.S. and global benefits programs, including vendor selection and renewals
• Knowledge of compliance regulations (ACA, ERISA, HIPAA, COBRA, etc.)
• Strong project management and communication skills
• Empathy and a people-first mindset in solving employee needs

The target base salary range for this position is $125,000 - $160,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.