Facilities Manager

HOPE Overview

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health and wealth of people in under-resourced Deep South communities. Since 1994, these efforts have benefitted more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at https://www.hopecu.org/.

Title: Facilities Manager

Department: Facilities

Reports To: VP, Facilities & Security

Supervises: N/A

Job Classification: Exempt, Full-time

Location: New Orleans (Louisiana), Biloxi or Jackson (Mississippi), Montgomery or Birmingham (Alabama)

Job Summary

The Facilities Manager oversees corporate and branch office facility planning and operations, including construction, maintenance, renovations, relocations, utilities, landscaping, and vendor management, while also ensuring the oversight of physical security. This role can be based in Alabama, New Orleans (Louisiana), or Biloxi or Jackson (Mississippi) and requires significant travel across the five-state market as needed.

Responsibilities:

• Manage companywide facility maintenance and equipment issues efficiently and effectively.
• Develop and maintain good business relationships with vendors to ensure that facility infrastructure is kept fully functional, and services are competently provided at competitive prices.
• Implement grounds and facility maintenance and schedules for attractive landscaping and parking structure upkeep.
• Ensure that regular facility and grounds maintenance is performed as needed to keep a clean, comfortable, and safe workplace and minimize repair cost.
• Manage, direct, and/or schedule contractors and consultants working in construction, maintenance, strategic and tactical space planning, architectural design, employee relocation, and facilities service, etc.
• Manage corporate and branch office construction, renovation, and relocation projects, including all aspects of assessing, qualifying, programming, designing, bidding, procurement, contract administration, budget conformance, and related bill payment, etc., with minimal supervision.
• Ensure all projects and paperwork are completed in a professional, qualified, appropriate, timely, cost effective, timely, safe, and professional manner.
• Manage employee moves and projects at both the corporate and branch offices; coordinate space requirements, and/or supervise the support efforts of maintenance, movers, and other outside contractors; coordinate with IT for IT facility related needs.
• Manage the negotiation and oversight of new and on-going contracts to provide excellent service and quality product at competitive prices.
• Receive facilities requests from management staff, prioritize, and manage projects through to completion. Communicate updates of facilities projects/issues to concerned parties on on-going basis.
• Perform general administrative duties such as attending meetings, report production, etc.
• Inspect facilities for physical security and correct as needed.
• Provide excellent customer service to internal and external customers
• Other duties as assigned

Qualifications:

• Required

• Minimum of 3 years of experience in facilities management, project management, security operations, or operational

• Requires hands-on experience with HVAC systems or electrical systems

• Familiar with regulatory agency standards as they apply, such as OSHA

• Preferred

• Bachelor's degree in Facilities Management, Construction Management, Mechanical Engineering, Business Administration, or a related field

• Professional certifications such as Certified Facility Manager (CFM),

Key Competencies & Skills:

• Ability to administer budget within pre-determined guidelines
• Excellent verbal and written communication, and documentation skills
• Strong interpersonal/customer service skills
• Detail oriented with strong organizational and time management skills
• Proactive work ethic and problem-solving skills
• Negotiation skills
• Professional persona
• Proactive and able to follow through to completion on assigned projects

Work Environment:

• Employee will travel occasionally
• Employee spends the majority of time in office environment, generally accessible to the public, customers, and potential customers
• Noise level in the work environment is usually moderate
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Comprehensive Benefits Package:

• Paid Vacation and Sick Time
• 11 Paid Holidays
• 401(k) with Company Match
• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA)
• Disability Benefits
• Life Insurance, Critical Illness, Accident
• Employee Assistance Program (EAP)
• Tuition Reimbursement, Professional Development

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.