Local Activations and Sales Operations Coordinator

About Us:

Figure8 is an experience first company. We create experiums. Places outside of distraction, away from expectation, and beyond inhibition. Spaces to get lost and found. We invite guests to take a moment. To recognize, realize, and reignite relationships with the people and places around them.

About The Role:

Museum of Ice Cream Boston is seeking a versatile, charismatic person to join our team in a role that bridges field marketing and sales operations. You'll be responsible for driving revenue growth through strategic activations and ticket sales by driving our ice cream truck to activate and promote our museum throughout Boston. This position will also be assisting our Local Sales Manager (LSM) with sales operations, including helping with event coordination and partnering with our Boston museum operations team to ensure details of sold events are communicated with internal partners for flawless execution. You have a proven track record in activations, entertainment, or hospitality and are a master at building relationships, generating excitement and desire, that leads to exceeding targets. You're also a brand enthusiast. 

The role will be a contract position and will report to our Director of Local Sales, and work closely with our Sales Team.

Your Day to Day

Local Truck Activation & Ticket Sales

• Drive and operate Museum of Ice Cream branded truck in strategic locations throughout Boston
• Activate in high-traffic areas to maximize visibility and ticket sales
• Sell tickets directly from the truck during peak times (approximately 4 hours daily)
• Upsell museum experiences and special event packages
• Create awareness and excitement about the museum in key Boston neighborhoods
• Track and report on ticket sales using QR codes and other tracking methods

Local Sales Operations & Event Coordination

• Serve as a bridge between sales, operations, and finance teams for event and group sales in the Boston market and museum 
• Manage the communication flow for group events after initial sales for the Boston market and museum 
• Take ownership of the communication between sales and operations for ticketing information for group events for the Boston market and museum 
• Coordinate with Boston Operations Team to ensure smooth event execution
• Handle client communication throughout the event planning process
• Support the operations team during high-volume periods as needed
• Run small to medium sized events, ranging from birthdays to corporate buyouts, in collaboration with operations.

Working Conditions

• This position will begin as a contractor. 
• Requires flexibility with scheduling, including evenings and weekends
• Position will involve a mix of on-site work (truck, museum) and coordination duties
• Must be comfortable in fast-paced, high-energy environment
• Physical requirements include ability to stand for extended periods, lift up to 25-50 pounds occasionally, and safely operate and maneuver a commercial truck for extended periods in high traffic areas.

This is a paid role with a compensation range of $22/hr. - $26/hr. depending on experience.

Requirements

Qualifications & Skills

• Outgoing and optimistic with a passion for creating memorable experiences
• Previous experience in sales, hospitality, events, or related field
• Organizational skills with the ability to multi-task
• Valid driver's license with clean driving record
• Comfortable driving large, square vehicles (no Commercial Drivers License required, but experience with larger vehicles highly recommended)
• Exceptional communication and interpersonal skills with natural charisma
• Strong sales ability and comfort with customer interactions
• Flexibility to transition between sales and operational responsibilities
• Problem-solving mindset and resourcefulness
• Proficiency with ticketing systems and relevant software
• Experience in operations or event planning preferred

Benefits

• Flexible Work Environment
• Opportunity to gain significant experience and grow within a dynamic team

Figure8 is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.