Unit Service Aide

Site: The Spaulding Rehabilitation Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.

Does this position require Patient Care?

Yes

Essential Functions

• Engages patients in recreational activities that promote mental and emotional well-being.
• Assists patients with non-clinical needs, such as meal assistance, mobility support, and companionship.
• Collaborates with nursing staff to identify patient needs and preferences for enrichment activities.
• Encourages patient participation in group or individual activities, adapting programs to meet specific patient needs.
• Monitors patient engagement and reports observations to the nursing team to ensure comprehensive care.
• Maintains a safe and clean environment in patient recreational areas, following hospital protocols.
• Supports the emotional and social needs of patients by providing a listening ear and positive interaction.
• Assists with the setup and facilitation of special events or programs for patients.
• Communicates regularly with family members and visitors to enhance patient experiences.

Qualifications

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Experience

Experience in a healthcare, caregiving, recreational therapy setting, or related work 1-2 years preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills.
• Ability to engage patients in activities that promote emotional and social well-being.
• Empathy and patience in working with patients from diverse backgrounds.
• Ability to work collaboratively with nursing and support staff.
• Organizational skills and attention to detail.
• Flexibility and adaptability in responding to changing patient needs.

Additional Job Details (if applicable)

Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Occasionally (3-33%) 35lbs+ (w/assisted device) Carrying Occasionally (3-33%) 35lbs+ (w/assisted device) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Occasionally (3-33%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Occasionally (3-33%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1575 Cambridge Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Evening (United States of America)

EEO Statement:

The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.