Installation Technician

National Carwash Solutions has grown over the past 50 years to become North America's largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 300 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!

The Installation Tech will be on every job site, provide exceptional customer service, and install and/or repair products in accordance with manufacturer recommendations, company standards, and customer requirements. This position is a working position and the responsibilities listed in this job description are in addition to the Installation Team Member responsibilities. This position is responsible for planning and assigning work; implementing policies and procedures; increasing team member's skills and capabilities; and recommending improvements with regards to installation methods, equipment, operating procedures and working conditions.

What You'll Do:

• Oversee installations
• Build rapport with customers and maintain customer satisfaction throughout the installation process
• Coordinate and complete customer walkthroughs
• Manage installers and subcontracted labor
• Maintain a professional, clean and organized job site
• Oversee worker productivity & compliance with quality standards
• Budget time, multi-task & prioritize in order to meet established goals & deadlines
• Be flexible & work effectively in a fast-paced environment
• Be decisive & work well under pressure when faced with unexpected situations or delays
• Analyze & resolve problems
• Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies
• Ensure all team members comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies
• Provide employee coaching and development
• Management retains the discretion to add or change the duties of this position at any time

Physical Requirements:

• Ability to lift 75 lbs repeatedly
• Ability to climb ladders to heights over 14 feet
• Ability to be on your feet all day
• Ability to work in temperatures ranging from 10 degrees to 100 degrees indoors and outdoors

What You Need…..

• 3 years' experience working in an industrial or installation environment
• Mechanical aptitude
• Read & understand blueprints, product drawings/details & building layouts
• Proper & safe operation of various hand/power tools including hammer drills, band saws, drills, reciprocating saws, impact guns, grinders, laser levels, etc.
• Be available to travel and stay at location assigned as required
• Prior construction or related project management experience is desirable
• Experience scheduling and supervising company installers is preferred
• Strong communication and organizational skills
• Experience in effectively communicating with and interacting with customers, trades, employee installation technicians and sales agents
• Ability to manage, as well as inspect the quality of the jobs performed by subcontractors and employee installation technicians and hold them accountable
• Time management skills, along with multi-tasking, prioritizing and problem-solving capabilities
• Deliver great customer service and high-quality installations
• Ability to pass a drug screen including Marijuana
• Valid driver's license