Deposit Services Representative

Androscoggin Bank, named a 2025 Best Place for Working Parents, has an opening for a Deposit Services Representative. In this role, you will work alongside a team of individuals to help process a variety of applications, changes and renewals, and work with many bank documents. We are seeking someone with a banking or finance background that has experience working within a confidential environment.

In addition to maintaining a variety of ledgers, reports and files, you will use your eye for detail to confirm accuracy in tasks. Previous experience working within a Fiserv Core is helpful, but not required. If you are a quick learner with the need to work within a great culture, Androscoggin Bank may be the place for you!

Responsibilities Include:

• Reviews reports and forms for quality control, clears exceptions or non-posted items. Balances reports, makes necessary computer entries.
• Processes a variety of bank work including, but not limited to: daily stop payment suspects; returned deposited items and large dollar notifications; Reclamation Notices; Notice of Levy; Subpoenas; CD renewals; changes in customer accounts; IRA paperwork; Savings Bond Window Transaction Reports; verifications of deposit accounts; etc.
• Reconciles various accounts to general ledger at pre-determined intervals.
• Prepares various reports on a pre-determined schedule.
• Prepares, types and mails customers notification forms of bank-originated entries and makes necessary posting to accounts and General Ledger.
• Maintains and updates various logs, ledgers, registers and databases.
• Researches customer orders and branch questions and processes work to resolve. Communicates answer to involved parties.
• Responds in a timely manner to both internal and external customers with account questions, does research as necessary.
• Posts work to General Ledger through a block as necessary.

Requirements:

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or 2-3 years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 2-3 years client service/support in Banking or related field.
• Requires knowledgeable background of the bank's procedures and policies regarding retail and commercial banking function.
• Thorough knowledge of branch operations, back office operations and procedures.
• Working knowledge of compliance issues as they affect electronic banking.
• Requires knowledgeable background of computer systems, the Internet and navigation through the Internet with various browsers and Internet Access Companies.
• Demonstrates strong product knowledge and is able to explain features and benefits of each product/service.
• Ability to identify client needs, recommend applicable products/services and close the sale.
• Proven communication and interpersonal skills.
• Ability to handle multiple priorities and tasks.

Benefits:

Androscoggin Bank has an amazing benefits package, including a generous PTO plan, paid holidays, paid volunteering time, 401k participation with an ample match (we put money in your 401k even if you don't!), and access to Androscoggin Bank's full insurance benefit package, which includes medical, dental, vision, life, and disability. Androscoggin Bank also offers paid parental leave to our employees, which grants all new parents six weeks of full pay!

Androscoggin Bank is also committed to supporting employee development, and employee benefits include a deep tuition and education reimbursement. Career paths are also available for any interested employee!

Androscoggin bank is more than just a job, it's a career. Join us and apply today!