ISG Analyst 2

About Us:

At the forefront of medical discovery as it relates to understanding the causes of obesity, diabetes, cardiovascular disease, cancer and dementia, Pennington Biomedical Research Center is a campus of Louisiana State University and conducts basic, clinical and population research. The Center includes Basic Science, Clinical Research, and Population and Public Health, enabling both focused research and translational science. Research at Pennington Biomedical is supported broadly by multiple NIH Research Centers, and includes approximately 65 faculty and 20 postdoctoral fellows who comprise a network of 44 laboratories and 13 highly specialized core service facilities. Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in Baton Rouge, Louisiana.

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Job Posting Title:

ISG Analyst 2

Position Type:

Professional / Unclassified

Department:

LSUPBRC Admin- Computing Services (David Eugene Alexander (00005088))

Work Location:

LSU- Pennington Biomedical

Pay Grade:

Professional

Job Description:

Pennington Biomedical Research Center, a world-renowned academic research institute of Louisiana State University, is seeking an ISG Analyst 2 in Computing Services.

The ISG Analyst 2 supports the deployment and maintenance of enterprise IT infrastructure, including server systems, virtualization platforms, and backup environments. This role may also contribute to systems integration and Tier 2 support, helping ensure secure, reliable services for research and institutional operations. The ideal candidate possesses strong technical and communication skills, can manage multiple priorities, and works effectively in a fast-paced, collaborative environment.

Major Responsibilities

• Administer and maintain Windows-based servers and critical applications supporting research and operational functions.

• Assist in the deployment, configuration, and support of physical and virtual server infrastructure, network hardware, and structured cabling.

• Proactively monitor system performance and availability to identify, troubleshoot, and resolve issues, ensuring high reliability and security.

• Support and manage virtualization platforms such as VMware or Hyper-V, along with shared storage solutions.

• Perform routine data backup and recovery operations, ensuring data integrity and business continuity.

• Participate in the evaluation, testing, and implementation of new IT hardware and software solutions.

• Adhere to organizational data security policies and compliance standards.

• Maintain accurate and up-to-date technical documentation, procedures, and system configurations.

• Provide Tier 2 technical support for systems and applications, escalating complex issues to senior staff or specialized teams as necessary.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience (four (4) to six (6) years of progressively responsible experience in IT systems administration, infrastructure support, or a closely related technical field).

• Three (3) to five (5) years of experience in systems analysis or a similar IT role.

• Extensive experience in the Microsoft Windows ecosystem, including many of the following: Windows Server, Windows 7/10, Active Directory, Group Policy, DNS, DHCP, NPS, IIS, SCCM, WSUS, RDS, CIFS.

• Significant experience working with Server and Network hardware in a data center environment and related power/copper/fiber infrastructure management.

• Strong analytical and problem-solving abilities.

• Effective communication skills for working with both technical and non-technical stakeholders.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Experience in one or more of the following: Commvault Simpana or other enterprise tape backup environment, network security, router, firewall, and switch administration, Linux/LAMP administration, Office 365 administration, phone systems (PBX), remote desktop environments, Enterprise Network Storage, 802.11 Wireless/WiFi.

Pennington Biomedical Research Center (PBRC) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities.

Additional Job Description:

Hiring range: $65,000 - $75,000

Note: This position does not qualify for sponsorship.

Competencies:

None

Special Instructions:

Interested candidates should include a resume and a list of three (3) professional references to the online application. Professional references should be the name, title, company, and contact information from past employers. Professional references should include current or previous supervisors and/or coworkers. Personal references should not be considered for the reference check process. We will respect the request that we not contact a current employer. However, we will need to contact a prior supervisor if such a request is made.

A letter of application/cover letter is recommended but not required. Official transcripts are required prior to hire and are not required at the time of application.

Posting Date:

June 16, 2025

Closing Date (Open Until Filled if No Date Specified):

July 16, 2025

Additional Position Information:

Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in Baton Rouge, Louisiana. For more information, visit PBRC.

Questions regarding career opportunities at Pennington Biomedical should be sent to hrm@pbrc.edu.

Background Check- An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits- Pennington Biomedical Research Center offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

Pennington Biomedical Research Center/LSU is an Equal Opportunity Employer.

Contact Information:

Questions or concerns can be directed to PBRC Human Resources at 225-763-2776 or hrm@pbrc.edu.