Human Resources Coordinator

Company Overview: Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, case management and outpatient therapy services for children and adults, and residential and in-home supports for adults with Intellectual/Developmental Disabilities.

Position Overview: The Human Resources Coordinator is responsible for supporting the Human Resources department in a variety of functional areas, with a focus on leave administration (FMLA, PFMLA), employee loans, workers’ compensation, and benefits administration. This role ensures that all responsibilities are performed in compliance with applicable state and federal regulations, OSHA requirements, and MaineCare standards. The HR Coordinator acts as a point of contact for staff regarding leave, benefits, and safety policies, and plays a key role in maintaining compliance and accuracy across HR-related processes.

Essential Duties:

·         Assist employees with benefit enrollment, changes, and inquiries as needed.

·         Serve as liaison with benefits providers to resolve employee issues in a timely and compliant manner.

·         Coordinate and manage all employee leaves including FMLA, PFMLA, and other statutory and company-provided leaves.

·         Communicate with employees regarding eligibility, required forms, leave status, and return-to-work procedures.

·         Ensure proper documentation and tracking in compliance with federal and state leave laws.

·         Responsible for assisting with and completing documentation related to work-related injuries, serving as a key liaison for employees and supervisors throughout the incident and claims process.

·         Ensure all HR processes are conducted in accordance with applicable state and federal laws and MaineCare regulations.

·         Maintain accurate and up-to-date personnel records.

·         Assist in onboarding, training coordination, and HRIS updates.

·         Assist with employee background checks in accordance with MaineCare guidelines, state regulations and company policies.

·         Support HR initiatives and special projects as assigned.

·         Provide professional and timely customer service to employees and management.

·         Support documentation and audits for HR compliance, safety, and benefits programs.

·         Process internal employee job changes and communicate changes weekly to management via email.

·         Facilitates weekly employee audit reports, and corrects errors as needed.

·         Processes terminations, offering COBRA benefits when applicable.

·         ADP/Enhanced Time changes and troubleshooting.

·         Supports annual open enrollment.

·         Updates paper personnel files for the new year (archives expired files).

·         Assists with employee walk-ins, phone calls, and email requests.

·         Recruiting backup as needed.

·         Other duties as assigned.

Requirements

Knowledge/Skills/Abilities

·         Knowledge of FMLA, PFMLA, workers’ compensation and benefits administration

·         Strong organizational, time management, interpersonal, and communication skills

·         Ability to manage confidential information with discretion.

·         Strong customer service mindset

·         Proficiency in Microsoft Office; experience with HRIS preferred.

·         Detail oriented

Qualifications

·         Education: High School Diploma or GED.

·         Experience: Minimum 2 years of experience in human resources with exposure to leave management, benefits administration, and compliance responsibilities.

Work Environment & Physical Demands

·         Standard office environment; may require occasional travel to other locations.

·         Ability to sit, stand, and work at a computer for extended periods.

·         Occasional lifting of files or office materials (up to 25 lbs.)

Benefits

Medical, Dental, Vision Insurance

Retirement Plan

Paid Time Off

Paid Holidays

Employer Paid Short Term Disability

Employer Paid Life Insurance and AD&D

Critical Illness and Accident Insurance

Flexible Spending Accounts