Senior Manager - Marketing Operations

The Senior Manager of Marketing Operations will ensure that the marketing department's business operations and processes run smoothly. They will play a critical role in ensuring operational excellence by driving process adherence, managing the work management platform (Workfront), and supporting both inter-department and cross-functional collaboration. They will manage a team as well as participate in cross-functional teams across the organization, including customer experience, regional marketing, internal departments, and external agency partners.

Essential Duties and Responsibilities

• Manage various aspects of departmental operations, including account management, campaign development, content marketing, and CRM/email marketing.
• Serve as the primary System Administrator for Adobe Workfront, overseeing configuration, user roles, permissions, layout templates, dashboards, training, and reporting. Drive and monitor Workfront platform adoption and proactively identify and address gaps in usage, and process compliance.
• Monitor and reinforce adherence to project intake procedures, project timelines, task dependencies and reporting across all teams.
• Assist with operational change management initiatives, including the development and documentation of standard operating procedures and training guides.
• Lead and mentor team to develop and implement best practices for proactive planning, collaboration and communication.
• Coach and mentor team, delegate tasks and responsibilities, and maintain a positive motivated team environment.
• Other duties as assigned.

Job Competencies

• Attention to Detail
• Problem Solving/Analysis
• Presentation Skills
• Communication/Building Relationships
• Project Management
• Strategic Thinking

Requirements

• High School Diploma or equivalent required; Bachelor’s degree in Business Administration, Marketing, Communications, or a related field preferred.
• Requires at 5-7 years of experience in project management, operations, or traffic/resource management, preferably within a marketing or advertising agency.
• Minimum of 3 years’ experience leading a team.
• Experience as a Workfront System Administrator (or similar work/project management tool) is preferred.
• Demonstrated computer skills including proficient knowledge of Adobe Workfront project management and MS Office products, including Outlook, PowerPoint, Excel, and Word.
• Current, valid Driver’s License with acceptable driving record and reliable transportation.

Benefits

Health & Wellness

• Medical, Dental & Vision Coverage
• Employee Assistance Program (EAP)
• Fitness Reimbursement

Financial Planning

• 401(k) with Company Match
• Company-Paid Life & Disability Insurance
• Supplemental Coverage Options

Time Off & Life Balance

• PTO & Paid Holidays
• Leave of Absence Programs

Family & Lifestyle

• Perry Homes Family College Fund
• New Home & Employee Discounts
• Pet Perks, Travel Assistance, & More

***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match***  

Perry Homes is an Equal Opportunity Employer   

Disclaimer: Recruitment Fraud – Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts.  We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels.  We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee).  If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact hrinfo@perryhomes.com.