Data Management Specialist-Quality (Union) 25-27

Position: Data Management-Quality Specialist (Union)

Position code: 25-27

Position Location: Administration Building

Current Work hours: 40 HRS/WK

Compensation Range: $18.54/HR-$23.35/HR; Annual: $38,570.69-$48,577.64

Position Dates: ASAP

Supervisor: Administrative Supervisor-Quality

Date Position Posted: 6/17/2025

Internal Deadline: 6/24/2025

Testing Requirements: Critical Thinking, Excel, Pivot Table

Requirements: Bachelor's degree in a related field from four-year College or University preferred. Four or more years of experience in a combination of Quality, Data Management, Training, and Audits and Plans of Corrections preferred. Two or more years working in an EMR system preferred.

 All internal and external job applicants are required to use UltiPro to apply for this position.  Please see the Sanilac County CMH website at www.sanilaccmh.org and click on “Employment”.

JOB DESCRIPTION

 Job Title:                     Data Management – Quality Specialist

Department:               Data Management

Location:                     CMH Administration Building

Supervisor:                 Administrative Supervisor Quality

Shift:                           8:00am-5:00pm Monday - Friday

Classification:             6 (six)

Prepared Date:           11/4/2014

Reviewed By HR:        12/01/2014, 12/01/2015, 12/01/2016, 12/01/2017, 12/1/2018, 12/2/2019, 3/8/2022, 10/24/2022, 7/1/2024, 6/12/2025

Revised By:                 CIO

Supervisor Review:    3/19/2020, 5/13/2022, 11/8/2024, 6/17/2025

Revised Date:             11/04/2014, 05/11/2015, 02/17/2016, 05/13/2016, 04/06/2017, 07/19/2018, 04/15/2020, 06/10/2021, 10/24/2022, 12/13/2023

 

SUMMARY

Monitors, coordinates, completes, and assists with tasks for the Data Management Department. Enters and tracks data by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Performs registration duties for all Agency trainings.
• Responsible for booking agency staff trainings including set up, copies, food and ordering items as needed.
• Enter all agency staff training, maintaining records for auditing purposes and monitor training compliance via reports to ensure that MDHHS, CARF, CCBHC, Medicaid, PIHP, and SUD training requirements are met. Notify supervisors monthly of staff that are not compliant with licensure and training requirements of position.
• Responsible for the Online Training Systems; including entering new courses and employees in addition to training staff on how to use the system.
• Responsible for maintaining the Internal (direct) Staff Training Grid ensuring that training requirements are correct and meets all contract, funder, and regulatory requirements. Notifies supervisor of any changes needed.
• Monitors IPOS acknowledgement sheets to ensure all program direct care service providers, including substitute and temporary staff, are trained and sign the appropriate documentation in a timely manner.
• Responsible for assisting in development, disseminating, and evaluating surveys for trainings.
• Reconcile training registrations for submittal to Finance.
• Assists CIO and supervisor with internal, external audits and reviews for areas of responsibility. Collecting appropriate evidence and coordinating completion of responses. This includes assisting with Plan of Correction (POC) follow up. Compiling all POC responses and working with the appropriate administrator to finalize. Monitoring status reports. Collecting evidence of compliance with POC.
• Completes Performance Indicators for CMH. Responsible for pulling performance measures, monitoring issues and entries, working with staff on corrections and data accuracy, and completing R10 and State reports, which includes submitting them to the supervisor for review, within the mandated timeframes for each quarter.
• Completes Satisfaction and Accessibility survey collection. Responsible for entry into survey application and notifying supervisor when complete. Assists with report prep.
• Assists with Quality Improvement projects and reports both for the Region and internally by the deadlines set forth.
• Coordinates, participates, and assists staff with integrated care calls with PIHP and Health Plans.

• Follows up with CIO and supervisor on any outliers that require corrective action plans/plans of corrections/root cause analysis.
• Review and gather input on quality data at advisory committee meetings.
• Follows up with Admin Supervisor Quality on any outliers that require corrective action plans/plans of correction/root cause analysis.

• Pulls data and prepares reports for agency programs as requested by supervisor.
• Assists with the completion of weekly, monthly, quarterly, bi-annual, and annual reports for the Region and State. (Delegation report, mortality report, accuracy and completeness report, annual submission, etc.)
• Responsible to assist with gathering and monitoring data for accreditation reviews.
• Back up for OASIS issues and staff training in EMR.

• Attends and participates in committees as assigned.

• Perform other duties as assigned

SPECIAL KNOWLEDGE AND SKILLS:

• Has the ability to coordinate CSM schedules, staff meetings, and training material for efficient, effective face-to-face trainings to meet audit/POC requirements.
• Relates effectively with supervisors, professional staff, and peers as well as other organizations
• Has working knowledge of computer software such as Microsoft 365, Excel, pivot tables, Word and EMRs.
• Has demonstrated experience and competency in maintaining and organizing large amounts of data and evidence
• Has demonstrated experience and competency in organizing, monitoring, and completing multiple projects with multiple due dates and meeting each deadline.
• Has the ability to accurately and efficiently enter data into appropriate computer systems from forms, minutes or other written material.

 COMPETENCIES FOR ADMINISTRATIVE STAFF

Sanilac CMH staff are dedicated to providing services to the community to improve lives.  When they see a task that needs to be completed, they step in to assist or are first in line to help the Agency in promoting recovery, discovery, and independence.  Each staff member works within their strengths and collaborates with their coworkers so that collectively we are a stronger whole.  Staff provide positive feedback and suggestions to improve the quality of care in the Agency.  They hold their coworkers, the individuals they serve and the community in high esteem.

To perform the job successfully, an individual should demonstrate the following competencies:

Initiative/Organization/Reasoning:

• Takes initiative and steps in to take on difficult challenges.
• Willing to identify problems and work to resolve them in the early stages.
• Plans and organizes work activities and uses time efficiently.
• Properly organizes and carries out job tasks in a timely manner.
• Is a self-starter in attaining job objectives.
• Know and understands job expectations and is willing to expand job knowledge and skills to be more effective to the Agency and the individuals served.
• Is enthusiastic about the Agency’s Mission and is a positive influence for co-workers and individuals served.
• Demonstrates an understanding of and adherence to Agency policies and procedures and is willing to provide suggestions to make policies and procedures more efficient.
• Is willing to think outside of the box while able to make sound decisions and taking actions based on sound reasoning and weighing possible outcomes.

Ethics/Teamwork:

• Consistently treats all people with dignity and respect.
• Demonstrates expected ethics and principals.
• Accepts responsibility for actions and follows through on commitments.
• Demonstrates ability and willingness to work cooperatively and effectively as part of a team.
• Willingly acknowledges team members and co-workers’ value to your work.

 

Emotional Intelligence:

• Verbal and written communication is constructive, effective, respectful, and clear.
• Demonstrates the ability to adapt to changes in work situations.
• Willing to take the time to learn about co-workers’ personality so that working together is more effective.
• Willingness to ask questions, listen to others’ ideas, and understand how the impact of your work, impacts your co-workers/team.
• Establishes and maintains effective relationships.
• Willing/Ability to be cost conscious.
• Staff are expected to learn and understand job functions and carryout tasks in a proficient manner.

SUPERVISORY RESPONSIBILITIES                         

This job has no supervisory responsibilities.

 QUALIFICATIONS REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION and/or EXPERIENCE:

Bachelor's degree in a related field from four-year College or University preferred. Four or more years of experience in a combination of Quality, Data Management, Training, and Audits and Plans of Corrections preferred. Two or more years working in an EMR system preferred. *Critical thinking, Excel and Pivot Table testing will be conducted.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions one on one, from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Intermediate Skills:  Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Has the ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Intermediate Skills:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Driver’s License.

COMPUTER SKILLS:                          

To perform this job successfully, an individual should have a working knowledge of Excel, pivot tables,

and EMRs. Typing speed of 45 wpm preferred.

OTHER SKILLS AND ABILITIES:

To perform this job successfully, the person must be comfortable with public speaking, cooperate with others and maintain quality relationships, be a self-starter on projects but work with direction from various staff and have the ability to represent the Agency professionally at community events.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

 

Welcome to Sanilac County Community Mental Health

AFSCME Employees

In your orientation, you will find several benefits.  You may want to take a moment to review the benefits listed below and costs associated with each of them. You must work over 30 hours per week to be eligible for medical and café benefits. Paid time off accruals are based on hours worked.

Benefit	Plan	Eligibility	Contributions per Month
Medical Insurance POS $1,000/$2,000- 20%	BCN POS Annual Deductibles- In Network- Individual-$1,000/Family- $2,000	First of month following hire date.	$123.27 - Single $256.79- Two Person $338.27 - Family
Medical Insurance BCN HMO $2,000/$4,000	BCN HMO HDHP H.S.A. Eligible Plan Annual Deductibles- Single-$2,000/Family- $4,000	First of month following hire date.	$57.03- Single $118.35 - Two Person $157.45 -Family
Medical/Rx Alternate HMO HSA $3300/$6600   *Exchange State Bank-H.S.A Host	BCN HMO HDHP H.S.A. Eligible Plan Annual Deductibles- In Network- Single-$3,300/Family-$6,600	First of month following hire date.	$0.00 - Single $0.00 - Two Person $0.00 - Family
Annuity/Decline Medical Plans	Nationwide 457b	Eligible if waived all medical plans	$233/Month (less Social Security & Medicare taxes)
Dental Insurance	BCBSM Annual Max-$1,500 per member Orthodontics-$1,500-lifetime	First of month following hire date.	$42.22- Single $84.45 - Two Person $147.78 – Family
Vision Insurance	Nation Vision Administrators -NVA	First of month following hire date.	$10.54-Single $18.94-Employee+ Spouse $16.84-Employee+ Child(ren) $27.38-Family
AFLAC	Multiple plans available for review for employee only and for family members	First of month following hire date.	Costs vary depending on plans purchased.
Deferred Compensation	Nationwide-457B *same account as your retirement contributions.	Prior to the first of each month.	Set up your own account or $233 (pretax) from medical opt out option
Life Insurance	RELIANCE- $40,000 Policy Automatically if Union member. *Can purchase additional Personal and Dependent/Spouse coverage.	First of month following 1st full month of employment.	Employee Only - $0.00 *Additional Personal and Dependents/ Spouse coverage charges will vary.
Retirement	Nationwide 401(a)- If hired on or after 9/1/2019 the Authority shall contribute an amount equal to three percent (3%) of the employee’s base wage.           Pension- For Employees hired prior to 09/01/2019, the pension formula will be a two percent (2%) multiplier and the Employer will continue to provide contributions as actuarially determined to insure the financial soundness of the fund.	Vested in the Authority’s contributions once thirty-six (36) months of service are completed with the Authority.           Vested in the Authority’s contributions once eight years of service are completed.	The Authority shall contribute fifty cents ($0.50) to the 401(a) Plan for each dollar ($1.00) an Employee contributes to his or her 457B Plan up to the first four percent (4%) of the employee’s base wage. The Authority shall not contribute more than five percent (5%) of the employee’s base wage for its total contributions under this section.
Long Term Disability	RELIANCE – 90-day disability waiting period & receive 66 2/3% of your income	First of month following 1st full month of employment.	No cost to employee
PTO	Upon commencement of Employment - 25 days After completion of Three Years of Employment – 30 days After completion of Nine Years of Employment – 35 days After completion of Twelve Years of Employment – 40 days	Accrued bi-weekly at the close of the pay period based on hours worked. 40 hours worked receives full accruals.	If time is used before 3 months and employee leaves, they must repay used portion. See Union Contract.
Holiday Days	14 days per year	Paid upon 1st day with Agency.	If part time, then you receive pay for regularly scheduled days/hours only.
Union	Local 1518	Must be employed for three months to reach Just Cause Status.	Monthly Union Dues -          $47.90(F/T- above20 hrs./wk.) -          $35.80 (P/T –12 hrs./wk. or more not to exceed 20 hrs.) -          $22.40 (Lower P/T- 12hrs. or less/wk.)
Tuition Reimbursement	May be reimbursed up to $5,250 annually.  *Requires approval and funding availability limited spaces approved each year / contingent upon funding & Agency need.		-

*Note if you do not need medical insurance, $233.00 per month (less Social Security & Medicare Taxes) will be deposited into an annuity account.  You will need to set up the annuity account through Nationwide Retirement.

For time off, it is calculated upon the number of hours worked – to reach the maximum benefit, you must work 40 hours per week.