Bilingual Certified Medical Assistant

About us

LifeMD is a leader in virtual primary care, headquartered in NYC, and we're redefining how healthcare meets technology. Our vertically integrated digital care platform powers telemedicine, laboratory services, and pharmacy solutions, serving over 200 conditions across all 50 states.

At the heart of this transformation is our team of 50+ talented developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day.

Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company—it’s a tech company revolutionizing healthcare.

If you're passionate about building impactful technology, solving complex challenges, and seeing your code change lives, LifeMD is the place to grow, innovate, and make a difference.

Join us and let's build the future of healthcare—together. 🚀

About the role

LifeMD is actively seeking an experienced, bilingual Certified Medical Assistant (CMA) to join our clinical team in Greenville, SC. As a Certified Medical Assistant, you are one of the foundational partners of our Primary Care Division. You will have a far-reaching impact as you assist our board-certified physicians nationwide. Your role includes but is not limited to:

• Scheduling patient appointments and maintaining communication to confirm future appointments
• Documenting patient medical information and intake forms
• Ensuring all related reports, labs and information are completed and available in the patient's chart prior to their appointment
• Performing data entry tasks to document patient records within database and maintaining patient charts
• Answering and responding to patient questions and concerns in a timely manner
• Recording vital signs
• Corresponding with customer service representatives regarding patient questions
• Performing other related duties as assigned or requested

Requirements

Basic Qualifications:

• Current CMA/RMA certification
• 2+ years of experience as a CMA/RMA
• Bilingual in English and Spanish
• Working knowledge with EMR, MS Word, Excel, and Outlook

Preferred Qualifications:

• Prominent level of professionalism and empathy
• Interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
• Ability to communicate effectively (verbal and written)
• Excellent interpersonal skills
• Sharp attention to detail and high-level organizational skills
• Demonstrates initiative and ownership for accomplishing new and different requests and exploring opportunities to add value to role
• Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements

Benefits

• Pay: $28.00/hour
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation & Public Holidays)