Bilingual School Based Patient Care Technician

What we offer:

• Comprehensive Benefits:

• Medical

• Dental

• Vision

• FSA/HSA

• Life and Disability

• Accident/Hospital Plans

• Retirement with Employer Contributions

• Vacation, sick, and extended illness time off options

• Open communication with leadership and mission-focused engagement

• Training and growth opportunities with a supportive team invested in your success

• Eligible employees may transition to a hybrid work model after 6 months, subject to site demand and staffing needs.

Compensation: Approximately $21.00 per hour. All individual pay rates are calculated based on the candidate's experience and internal equity.

Overview of Role:

• Bilingual in English and Spanish.*

Must love to work with children.

You will travel to schools and two of our dental clinics (roughly 95% of the time) to provide pro-active administrative support to dental providers, resulting in smooth integration of dental services in school-based settings and creating a great patient experience for students.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs administrative duties including scheduling patients, sending and following up on referrals, updating student roster, organizing consents, updating demographic info, scanning documents, checking in patients, making calls etc.
• Assists dental hygienist to help manage patient flow, charting, escorting students to and from class, setting up instruments/equipment.
• Communicates with school staff to coordinate seeing students for dental services and maintain strong relationships.
• Responsible for transporting portable dental equipment to and from Clinica Family Health and school locations.
• Supports dental providers, school staff and the care team in a professional manner.
• Instrument cleaning and sterilization.
• Assists in maintaining inventory of supplies and materials as well as placing orders.
• Knows where all protocols can be found and follows all protocols.
• Assists other teams when needed to assure appropriate operational coverage including working at another site.
• Knowledgeable regarding infection prevention and appropriate use of PPE.
• Maintains patient confidentiality.
• Excellent customer service upon student arrival and during the visit.

POSITION QUALIFICATIONS:

Education and Experience:

• High School diploma or GED preferred.

Knowledge, Skills and Abilities:

• Bilingual in Spanish and English required.
• Basic computer, math, writing and excellent phone skills.
• Ability to work under pressure and handle multiple tasks at one time.
• Excellent customer service and organizational skills.
• Sensitivity to low income, ethnic minority community is required.
• Able to flourish in a team management system.
• Ability to use Microsoft Office.

We are an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.