Ticket Sales Manager (A's Las Vegas Ballpark)

POSITION: Ticket Sales Manager DEPARTMENT: Legends Global Sales REPORTS TO: Senior Director, Sales & Service FLSA STATUS: Salaried / Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

GLOBAL SALES

A true partnership on every level. That's what Legends forges with each and every team, stadium, athletic director, and owner we serve to strengthen sales and partnership results as a team effort. As an extension of your team, our sales experts work diligently with your management and staff to create solutions and programs that are always fully custom to your needs and goals. Look to us to delve deep to understand your values, your market and your target audience - help you solve problems and ultimately deliver the right game plan to drive your organization forward.

LEGENDS & THE PROJECT | A'S LAS VEGAS BALLPARK

As one of the leaders of this exciting project, you will play a pivotal role in driving Ticket Sales and Service for the new A's Las Vegas Ballpark. The A's plan to break ground on their new ballpark on the former site of the Tropicana hotel in the summer of 2025. Shaped by its location on the Las Vegas Strip, the 33,000-person capacity ballpark will offer an outdoor feel with a climate-controlled interior. With over 30 unique seating experiences, the ballpark will feature various experiences for fans, from premium suites to more casual, interactive seating options. The tiered seating is designed to bring fans closer to the action, with some of the closest seats to home plate in all of MLB. The A's are set to host their first Opening Day at the new ballpark in 2028.

THE ROLE

The Manager, Ticket Sales will be responsible for managing a sales team of Account Executives, focused on in stadium revenue generation. The overall responsibility includes but is not limited to working with the leadership team on strategy, prospecting, training, development, managing the ticket sales team and face-to-face selling with senior decision makers.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Lead team of account executives in creating presentations, consistent training, and overall rep development
• Assist in the recruitment and interview process of the sales teams
• Responsible for providing clear KPIs to sales team, entire leadership team, and business partners as needed through the utilization of company CRM
• Collaborate as a leadership team to define sales goals for department and best practices
• Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends and game days
• Candidates must possess an optimistic team-first attitude, as well as the internal desire to be the best
• Candidate should possess both the personal and professional communication skills to interface with all levels of a company, both internally and externally
• Participate in events, promotions, client entertainment and other activities as required

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree
• 3-4 years sales experience. Prior experience selling in the sports and entertainment industry is preferred
• Previous sales management experience. Prior experience overseeing a sales staff on a professional or collegiate sports level preferred

SKILLS AND ABILITIES

• Highly motivated self-starter, with strategic thinking and personal leadership skills
• Ability to work well in a team-selling environment and collaborate with others
• Exceptional organizational skills
• Strong problem-solving skills and general creativity
• Strong communication skills, both verbal and written, and ability to communicate effectively with prospects, customers and internal team
• Proficiency with Microsoft Word, Outlook, Excel and PowerPoint, CRM Dynamics, and Presentation/AV equipment
• Proficiency with Ticketmaster, experience with Archtics is a plus
• Valid Driver's License and reliable transportation with ability to travel to offsite client meetings/presentations
• Must be flexible to work extend hours due to business requirements including late nights, weekends, and holidays

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site - A's Las Vegas Ballpark

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.