E-Commerce Fulfillment Center Manager

Location: Milwaukee, WI, 

Full-Time, Exempt, 100% Onsite

Reports to: Chief Operations Officer

Lead with purpose. Drive with precision. Empower with impact.

At Wantable, we don’t just ship packages—we deliver confidence, creativity, and connection. As Fulfillment Center Manager, you’ll be at the heart of this mission, leading our Milwaukee-based fulfillment team with operational excellence and an unwavering focus on customer satisfaction. This is your opportunity to take full ownership of a high-volume, high-impact facility—and shape the team that brings the Wantable experience to life, box by box.

What You’ll Do

As the Fulfillment Center Manager, you’ll:

• Own the operation. Lead day-to-day fulfillment activities—picking, packing, returns, receiving, and inventory/cycle counts—ensuring orders are processed with speed, accuracy, and care.
• Develop people, build culture. Manage and coach a team of assistant managers and supervisors, investing in their growth while fostering an environment of trust, accountability, and excellence.
• Think strategically, act decisively. Analyze workflows, labor planning, space utilization, and technology to drive efficiency and maximize output.
• Champion collaboration. Work cross-functionally with HR, IT, Engineering and other departments to ensure smooth operations and timely staffing, while aligning to broader business goals.
• Prioritize safety and compliance. Maintain a safe, compliant environment in accordance with federal, state, local, and company regulations.
• Lead through metrics. Set performance benchmarks, track KPIs, and use data to inform decisions and empower your team.
  

Requirements

What You Bring

• A 4-year degree (or equivalent experience) with 3+ years in a leadership role managing fulfillment or warehouse operations for 100+ employees.
• Proven success in people management—from hiring and coaching to performance evaluation and corrective action.
• A customer-first mindset and a strong grasp of how fulfillment supports the end-to-end experience.
• A data-driven leadership style, using KPIs and operational metrics to identify gaps and scale impact.
• Strong project management skills, including hands-on experience with automation, process improvement, or system implementations.
• Tech-savvy and systems-literate—able to quickly adapt to new software and lead tech-enabled workflows.
• Excellent communication skills, with the ability to inspire frontline teams and partner with executives alike.

Bonus Points For

• Familiarity with Apple technology and Google Workspace tools (Drive, Gmail, Docs).
• Experience launching or integrating automation technology into warehouse operations.

Benefits

Why Wantable?

• Be part of a dynamic, fast-growing company that has innovation and creativity embedded in its DNA.
• A chance to shape our customers’ journey and leave a lasting impact on their self-confidence, one order at a time.
• Join a collaborative environment where your ideas matter, your efforts are rewarded and you can see results in real time.

Wantable team members enjoy free food, coffee, and drinks in our HQ's beautiful Wantable Cafe. We have a laid-back, casual environment in a state-of-the-art HQ in Walkers Point.

We offer flexible schedules, paid parental leave (mothers AND fathers), and a private room for nursing mothers.

Even more exciting: paid vacation and seven paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day.

Important, but maybe less thrilling: we have ample parking, we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K (both pre-tax and Roth options).