Team Lead, Patient Logistics Center - 2232-1

Department

TELEMETRY MONITORING - 206256

Worker Sub Type

Regular

Work Shift

Third Shift (United States of America)

Pay Grade

108

Job Description

The Team Lead oversees daily operations within the Patient Logistics Center (PLC) ensuring efficiency, productivity, and team performance. The Team Lead assists staff, coordinates tasks, maintains quality standards, and implements company policies. The Team Lead fosters a positive work environment and achieves departmental goals. This position reports to the PLC Manager.

Responsibilities and Duties

Able to perform job duties of telemetry techs, CVMT's, and PCBS's.

Knowledge of the Phillips overview stations, Teladoc, and Hillrom Nurse Call console.

Assign tasks, monitor workflow, and ensure deadlines are met.

Train, mentor, and monitor staff performance, providing coaching and feedback.

Maintain compliance with company policies, safety regulations, and organization standards.

Monitor inventory, supplies, and department resources.

Advocates for the team members for process improvements and best practices.

Assist with hiring and onboarding new employees.

Education

High school diploma or equivalent required.

Experience

1 year of experience as a telemetry monitoring tech.

Qualifications & Skills

Strong communication, problem-solving, and decision-making skills.

Ability to manage multiple tasks in a fast-paced environment.

Strong conflict management skills.

Proficient with rhythm interpretation.

Ability to work flexible hours, including nights, evenings or weekends.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.