F&B General Manager (The Mann Center)

POSITION: General Manager DEPARTMENT: Hospitality REPORTS TO: Regional Manager Hospitality FLSA STATUS: Salaried/Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue's operations including, but not limited to, concessions, retail, catering, and premium services.

ESSENTIAL FUNCTIONS

• Upholding Legends' standards for quality and performance in all phases of the food and beverage operations.
• Constantly innovating the guest experience - food, service, communications, etc. Balancing creativity with practical implementation.
• Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
• Maintaining strong, collaborative working relationships with the client and business partners.
• Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
• Developing yearly operational budgets that result in a fiscally sound operation - including product levels and pricing.
• Overseeing monthly inventory for all departments.
• Verifying, preparing, and submitting reports/monthly projections as required.
• Working closely with multiple sub-contractors to ensure all standards are met and terms of the contract are followed.
• Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
• Performing additional related duties, tasks and responsibilities as required.
• Establish uniform plan and supply.
• Orchestrate soft pre-opening events.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The ideal candidate will have a bachelor's degree with a minimum of 5-7 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue.
• Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions or premium services for a sports and/or entertainment venue, with experience overseeing the sale of alcohol.
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
• Previous P&L accountability and/or contract-managed service experience preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
• Bilingual in Spanish a plus

COMPENSATION

Competitive salary range plus bonus potential commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site - The Mann Center

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

#LI-EF1