Operations Administrator

BNC National Bank. Transforming the way people bank.

Banking isn't just about transactions; it's about relationships. That's why we nurture individual relationships with our customers, the communities we serve, and with our employees. We invest in our team - and in you. We believe in taking care of our own. We offer a supportive work environment, competitive compensation and benefits, and opportunities to grow within a community-focused bank.

Operations Administrator (Bismarck, ND - Downtown Branch)

BNC National Bank is seeking a detail-oriented and reliable Operations Administrator to join our banking operations team. In this role, you'll handle the essential back-office functions that keep our daily banking transactions running smoothly.

Key Responsibilities:

• Process daily transactions, including unposted items, exception items, and daily returns of checks and ACH items
• Handle deposited returns for both checks and ACH transactions
• Process incoming and outgoing wire transfers
• Work with check adjustments involving encoding errors or other required corrections
• Process and route returned mail accurately and efficiently
• Generate and mail out daily customer notices
• Maintain and update point-of-sale (POS) card files
• Order new POS cards and assist with fulfillment
• Activate digital wallet services (Apple Pay, Samsung Pay, Google Pay) for cardholders
• Assist with other duties as assigned including research, customer support, and processing of data

Schedule

• Full-time, 40 hours per week
• Mon- Fri, 8:00am- 5:00pm

Qualifications

• Previous experience in banking operations or similar administrative role
• Strong attention to detail and accuracy
• Ability to manage time effectively and handle multiple tasks
• Familiarity with banking systems and transaction processing a plus
• Customer-focused mindset and professional communication skills
• Ability to make decisions that affect other people, the financial resources, and/or the image and reputation of the bank
• High School Diploma required

Benefits

• Generous Paid Vacation Time (120 hours per year), Paid Sick Time (48 hours per year), Paid Maternity Leave Benefits, and Paid Holidays
• Medical, Dental, and Vision Insurance
• Health Savings Account, including Employer Contribution *must meet eligibility requirements
• Flexible Spending Account
• 401(k) w/Company Match
• Company-Paid Life and AD&D Insurance
• Employee Assistance Program
• Paid Volunteer Opportunities
• Unum Supplemental Plans
• FREE Gym Membership!
• Continuing Education Opportunities
• and MUCH MORE!

BNC National Bank is an equal opportunity employer.