Director Of Administration For Homeownership & Housing Preservation, Operations Officer III (Ncs) - Department Of Housing And Community Development

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$79,507.00 - $103,275.00 / Annually

Starting Pay:

$79,507.00 /annually

Our Benefits

The Office of Employee Benefits manages the City's health and welfare benefits plans for employees, retirees, and eligible dependents. The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team!

Job Summary:

The Baltimore City Department of Housing & Community Development (DHCD) was created in 1968 to consolidate local community development efforts with housing and building code enforcement. With over 400 employees, DHCD strengthens city neighborhoods by attracting investors, developers, and homebuyers. Through the administration of community development block grant (CDBG), home funds, city bond funds, and other creative financing mechanisms, DHCD finances and guides strategic development projects to meet housing and neighborhood needs. To hold property owners accountable and keep neighborhoods safe, DHCD monitors construction and building activity and enforces the city's building, fire, zoning and related codes, as well as provides energy conservation services. The chief of administration - homeownership and housing preservation plays a vital leadership role within the homeownership and housing preservation division of the agency. This position is instrumental in advancing the vision of the city of Baltimore by ensuring that constituents receive exceptional support and service from the divisions. A central focus of this role is overseeing the Customer Service Team, a frontline unit that engages directly with residents facing housing instability or at risk of losing their homes due to financial or other challenges. The chief of administration - homeownership and housing preservation is responsible for cultivation a high standard of customer care, ensuring that all interactions reflect compassion, responsiveness, and professionalism. In addition to managing customer service operations, this role also supervises the accounts payable section within this division and related staff. This includes ensuring timely and accurate payments to vendors and service providers connected to properties and programs administered by the division. The chief of administration - homeownership and housing preservation will also support and lead special administrative initiatives and projects as needed, contributing to the overall efficiency, responsiveness, and mission alignment of the division and agency

Essential Functions:

• Supervise office support staff, to ensure operational efficiency, goal attainment, budget adherence, and grant compliance.
• Oversee department of housing and community development (DHCD) properties, including contract administration and project management.
• Lead and manage special projects assigned by the deputy commissioner, ensuring alignment with division goals and strategic priorities.
• Develop and implement project plans and timelines, coordinating, across multiple teams and departments.
• Track and report on project progress, milestones, and outcomes to senior leadership.

Minimum Qualifications:

Education: Have a bachelor's degree from an accredited college or university.

AND

Experience: Have five years of experience administrative or professional work.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, & Abilities:

• Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.
• Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
• Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.
• Knowledge of management practices and methods.
• Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.
• Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
• Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.
• Ability to prepare and present reports or recommendations clearly and concisely.
• Ability to compile financial and operational data and to analyze charts, reports and statistical and budgetary statements.
• Ability to coordinate the activities of various organizational units.
• Ability to plan, organize and direct the work of others. ability to research and write complex narrative and statistical reports.
• Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.
• Ability to establish and maintain effective working relationships with city officials, community and business groups.
• This position is non-civil service (at-will), department of housing and community development is currently participating in Baltimore's city's future of work program which enables a hybrid work environment.

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

Financial Disclosure

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER