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Field Service Technician - Midwest

GEA GroupJanesville, WI

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Job Description

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

  • Start strong- Medical, dental, and vision coverage begins on your first day

  • Recharge and refresh- Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore

  • Invest in your future- A 7% 401(k) employer match helps grow your retirement savings faster

  • Keep learning- Take advantage of tuition reimbursement to further your education or skillset

  • Live well- Our wellness incentive program rewards healthy habits

  • Get support when you need it- Access to a confidential Employee Assistance Program for personal or professional guidance

  • Save smart- Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

The tasks and responsibilities for the role include:

  • Install, commission, troubleshoot, service, and repair GEA and third-party equipment

  • Perform preventive maintenance, upgrades, and audits onsite

  • Ensure work is done per GEA SOPs, safety standards, and deadlines

  • Support service sales with leads and customer relationship management

  • Provide technical direction and customer training when needed

  • Maintain accurate documentation and service reports

Your Profile / Qualifications

  • Strong background in Mechanical, Electrical (AC/DC), or Millwright trades

  • Ability to read and interpret gauges, schematics, and control systems

  • Skilled in troubleshooting digital, electrical, pneumatic, and mechanical systems

  • Proficient in using measurement tools and testing equipment

  • Solid communication and teamwork skills-serving as the face of GEA onsite

  • Organized and professional with strong customer service ethics

  • Comfortable in a high-travel, hands-on field service environment

Education / Work experience:

Education: High school diploma or equivalent; trade school or apprenticeship preferred

Experience: 5+ years in field service or relevant equipment maintenance role

Other: Valid driver's license, ability to travel frequently, strong time management

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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