Operations Supervisor- RN

Operations Supervisor-RN

As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an dynamic and experienced Operations Supervisor-RN to oversee the operations at one of our clinics.

The Operations Supervisor-RN position for OIW | Surgery Partners will oversee the day-to-day affairs and clinic operations of Medical Assistants, Radiologic Technicians, Authorization Specialists, and other operational functions who report directly to the Director of Clinical Operations.

Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.

Why join OIW?

• Competitive pay
• Generous PTO program
• Clinic schedule - no work on evenings/weekends
• Medical, Dental, Vision, and Life Insurance
• 401(k) with company match
• Employee Assistance Program (EAP)
• Employee discount program

Responsibilities:

• Provide functional leadership and coordination of all Medical Assistants, Radiologic Technicians, Authorization Specialists, and other operational functions as assigned
• Establish, monitor, and analyze relevant metrics as they relate to patient outcomes and employee productivity
• Work in close collaboration with the Directors of Clinical Operations to meet and maintain system goals
• Meet, maintain, and/or exceed regulatory standards for patient care delivery
• Assist with recruiting, retention, and staffing procedures and competencies, including commitment to creating an accessible, supportive environment and recognizing diversity and cultural competence as integral components of care excellence
• Operate within approved budget
• Plan, lead and organize the performance of direct reports
• Foster a culture of high quality, mission focus, transparency, and joy in practice; promote staff wellness across all clinics
• Investigate and address patient and employee concerns
• Lead new implementations
• Monitor compliance with all relevant laws and regulations associated with area of responsibility
• Performed other duties as assigned

Required Qualifications:

• 3+ years of Management experience
• Valid RN License
• Excellent verbal and written communication skills
• Outstanding interpersonal and conflict resolution skills
• Demonstrated ability to prioritize, solve, delegate, and lead projects to on-time completion
• Excellent team leadership and personnel management skills
• Personal characteristics of reliability, equanimity, initiative, flexibility, and ability to innovate
• Excellent critical thinking and data analysis skills
• History of progressive professional development
• Ability to function well in a high-paced and, at times, stressful environment
• High proficiency with Microsoft Office Suite or related software

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person