Gaming Shift Supervisor Dual Rate ASM

JOB RESPONSIBILITES:

• Creates and ensures a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Acknowledge and greet guests warmly and sincerely on and off the game.
• In the absence of the Shift Manager is responsible for the implementation of all operations of Table Games, in compliance with the company's policies and procedures, objectives, goals, and gaming regulations.
• Conduct and enforce table transactions and provide signatory validations as appropriate according to company and regulatory rules.
• Monitor and supervise dealers and table games activities.
• Advise management of progress, disputes, problems, suspicious activity and substantial play.
• Ensure accuracy and completion of all signatory paperwork and transactions.
• Complies with State Lottery Regulations and Company Internal Controls.
• Make suggestions and recommendations for the enhancement of services and operations.
• Performs all other duties as assigned.

JOB REQUIREMENTS:

• Minimum of Two (2) years' experience as a Table Games Dealer.
• Minimum of Six (6) months experience as a game supervisor.
• Effective knowledge of casino management software and live games equipment.
• Good game protection skills and knowledge.
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.