Senior Product Manager

TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Who We Are:

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

What You Will Be Doing:

• Product line planning; guiding content and technology development; advocating for customer/sales needs in the product development process;

• Drives product strategy and vision to deliver high quality products and/or features on schedule that meet the product needs and corporate goals.

• Communicates project scope changes, prioritization reasoning, and decisions affecting product delivery

• Define project deliverables to support delivery of high quality products on schedule that meet company needs and goals

• Manages product lifecycle from initial conceptualization, authorization, development, launch, maintenance and sunsetting products

• Assist the sales team with technical product evaluations and proofs of concept

• Train the sales teams on how to sell the product effectively

• Engage with customers to understand their business challenges and technical requirements

• Design and deliver client presentations, demonstrations, and technical pilots that highlight the value of our solutions

• Develop and maintain in-depth knowledge of our product portfolio and competitive landscape to understand the market and our position within it

• Create sales materials to support the sales process

• Own the pricing of the product in collaboration with the product management and sales leaders

• Craft use cases and identify major selling points for the product

• Collaborate with the sales and marketing team to develop sales marketing strategies and materials

• Liaise between the sales team and the engineering team to address technical issues and ensure customer satisfaction

• Prepare and present technical proposals and configurations that meet customer needs

• Provide training and support to customers and partners on our solutions

• Continuously stay updated with the latest industry trends and technological advancements

• Create and maintain technical documentation to support the sales process

Who We Are Looking For:

Your experience includes:

• Implement product maintenance plans and manage the development phases and gates in the product life cycle

• Assist with project management needs; ensure that work is understood and completed on time

• Solutions engineering, client services or a similar customer-facing technical sales role

• Expertise in the online video platform & hosting industry

• Working with complex software solutions and technologies

• Delivering presentations and demonstrations to diverse audiences

• Developing technical proposals and documentation

• Creating sales materials and owning product pricing

• Developing use cases and identifying major selling points

• Performing competitive analysis to inform sales strategies

• Experience within the technology space in a technical, consulting and/or sales capacity

• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud

• Experience with enterprise software solutions and architectures

• Understanding of networking, security, and system integration concepts

• Strong collaboration and adaptability

• Proven track record of working in a dynamic, fast-paced environment

• Curiosity and openness to new technologies and approaches

• Strong communication and interpersonal skills

• Proven ability to collaborate within a team and coordinate across departments

• Problem-solving skills and a proactive attitude

• Ability to understand and address both business and technical needs

• Effective team training skills

Why TransPerfect:

For more than 30 years, TransPerfect has honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.