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Principal Product Manager - AI Agents-logo
Geico InsurancePalo Alto, CA
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions meet endless possibilities. Every day, we honor our iconic brand by delivering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed expectations and make a meaningful impact through our shared purpose. When you join GEICO, we want you to feel valued, supported, and proud to be part of our team. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Job Description: We're looking for a highly experienced and strategic Principal Product Manager to lead the development of AI-powered solutions that cut across multiple claims and operations verticals. In this role, you will work horizontally across the organization to identify, prioritize, and deliver high-impact AI use cases, acting as a key driver of our AI transformation strategy. You will partner closely with domain-specific product managers, engineering, data science, and business leaders to ensure we are applying AI in ways that create measurable value - whether through automation, decision support, or new intelligent workflows. This is a hands-on leadership role focused on execution, influence, and impact, with visibility at the highest levels of the company. Responsibilities: Own and drive cross-functional AI product initiatives from idea through execution across multiple Claims domains (e.g., injury, physical damage, subrogation, fraud). Translate high-level strategic goals into clear, actionable product requirements and roadmaps for AI solutions. Identify AI agent and automation opportunities that benefit from horizontal scale, working across teams to prioritize and build. Serve as the connective tissue between platform AI capabilities and applied vertical use cases. Define and measure success criteria, including adoption, impact, and model performance. Collaborate with engineering and ML teams to shape implementation approaches, including model orchestration, RAG pipelines, and agentic workflows. Champion AI product best practices and help raise the bar for AI fluency across product and business teams. Basic Qualifications: Bachelor's degree Minimum 10+ years of experience in Product Management, building complex software and technology products at scale Proven success in developing consumer-facing web and mobile applications with a strong customer focus and ownership mindset Demonstrated ability to manage product lifecycle from concept to delivery and scaling Experience leveraging quantitative and qualitative data to inform design decisions and drive change Preferred Qualifications: MBA or equivalent experience 10+ years of product management experience, with significant time spent on AI/ML, automation, or platform products. Deep understanding of how to apply LLMs, agents, and intelligent systems in real-world business workflows. Demonstrated ability to lead large, cross-functional initiatives. Strong business acumen and the ability to connect AI capabilities to tangible business value. Excellent communication and influence skills, comfortable working with senior stakeholders across business and tech Benefits: As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Assistance Paid Training and Licensures Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. Annual Salary $146,575.00 - $229,600.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 2 weeks ago

Senior Insurance Product Analyst-logo
Geico InsuranceChevy Chase, MD
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Senior Insurance Product Analyst Must have have experience with Pricing or Product/State Management Analytical experience in the INSURANCE INDUSTRY. * Do you love to solve problems? Do challenging analytical questions keep you up at night? Do you want to have a career with a focus on development and intellectual growth on a growing team that provides ample opportunity for upward mobility? We are looking for bright and driven individuals to join our Commercial Auto Insurance Product Management team at GEICO! Insurance Product Management is essential to GEICO's continued success. The duties consist of analyzing complex business problems and key performance measures, understanding the drivers of performance, helping develop solutions to problems, and much more! Insurance Product Analysts are motivated, self-driven, and excellent analytical thinkers. As an Insurance Product Analyst, in addition to working with peers and management, you can expect to work closely with our partners in other areas of the business unit. You will do more than crunch numbers - you will be active in determining business strategies, educating management on our results, and communicating across departments to ensure company success. Your work as an Insurance Product Analyst will inform a wide range of critical business decisions. As an Insurance Product Analyst, you will: Develop, prepare, and interpret statistical analyses of insurance sales, claims experience, or other key business metrics to help support strategic decisions within the business unit Develop, interpret, and present analysis and proposals to various stakeholder groups to help solve mid to high level business problems in pursuit of company goals Employ basic statistical techniques to model various underwriting and pricing business practices Candidate Qualifications and Skills: Bachelor's degree in Economics, Business, Math, Statistics, Data/Business Analytics, or other relevant quantitative field of study OR Bachelor's degree in any field of study plus prior experience Proven analytical, problem-solving, and decision-making abilities Highly effective communication skills Intermediate to advanced skills in Excel Basic to intermediate proficiency with data analysis software like R, SAS, Python, or Power BI Ability to work independently given general direction and to thrive in a team environment that is constantly changing Ability to handle multiple concurrent priorities, providing accurate and timely results Intellectual curiosity to learn and ability to ask insightful questions Effective time management, attention to detail, communication, and organizational skills Previous experience in auto insurance. Experience specifically in Commercial Auto is a plus Annual Salary $47,150.00 - $157,850.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 3 weeks ago

Staff Engineer - Finance Data Specialist (Remote)-logo
Geico InsuranceSan Jose, CA
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Job Description: Staff Engineer - Finance Data Specialist GEICO is seeking Finance Data specialists to support the build out of a Finance Data Warehouse/Lake by partnering with both Finance and Technology teams to redesign the way they use their technologies in managing GEICO's business. This individual must have strong functional and technical Finance Systems background to partner with the Business ensuring effective discussions to drive the capture, transformation, and utilization of Finance data to meet Business goals. The Staff Engineer, Finance Data Specialist will report to the Senior Manager of Finance Data & Analytics and will provide solutions on how to build out, maintain, and support a Finance Data repository to support FP&A processing and analytics while also supporting the larger Finance organization's need for Finance data. The Finance Data Specialist will work with multiple Finance and Technology leaders to support the build out the company's Finance Data Warehouse/Lake to provide a central repository for all Financial related transactions so it can be a reconciled source of truth for processing and the source for Revenue and Expense analytics. This role is also accountable to support the delivery of technology solutions that will support FP&A Planning/Budgeting, financial reporting, Revenue/Expense Analytics, and the build out of the Finance Data Warehouse to become a reconciled source to allow the GL to become a "thin" ledger. The ideal candidate has deep Finance Systems experience across multiple companies, a background in ERP and Finance Data Warehouses from both technical and functional aspects and has supported the deployment of best practices leveraging their broad knowledge of various ERPs (e.g. Oracle; Workday; SAP or PeopleSoft). Prior Financial Systems experience is needed to be considered. Position Responsibilities As a Staff Engineer, Finance Data Specialist supporting Finance functions you will: Leverage your strong Functional and Technical systems expertise to drive towards the right solution to support the department and GEICO's current and future needs Engage in cross-functional collaboration throughout the entire software lifecycle Support design sessions with peers to ensure systems are well designed, efficient, and meet Business expectations Collaborate with Finance Leaders within the FP&A, Controllers, Financial Reporting, and Finance QA & Systems team along with the Data Engineering and Finance Technology leaders to ensure organizational goals are met Have a deep understanding of a few Finance functions to support the establishment of a vision and technology roadmap to build out a Finance Data Lake/Warehouse Have a good understanding of finance data lake/mart with Data processing/data transformation using ETL/ELT tools such as Informatica, DBT, etc. Experience with designing, developing, implementing, and maintaining solutions for data ingestion and transformation projects Experience working with cloud data solutions (Delta Lake, Iceberg, Hudi, Snowflake, Redshift or equivalent) Support the development of a roadmap and then work towards implementing Revenue and Expense Analytical solutions Support and try to influence customers and stakeholders, and work through divergent expectations Support the implementation of a strong control and governance framework and maintain it for SOX and Audit reviews Support Business and Technology discussions at various levels to ensure alignment towards long term goals of Finance and Technology Analyze and translate business and functional specifications and change requests into technical specifications Share best practices and improve processes within and across teams Qualifications 15+ years of Finance Systems experience with industry leading ERP solutions (e.g. implementing and supporting Oracle; Workday; SAP or PeopleSoft) 3+ years of experience in implementing and supporting FP&A applications (Preferred) 3+ years working with or supporting a Finance Data Lake/Warehouse/Mart along with various Financial Reporting tools Good understanding of Dimensional Data Modeling Strong working knowledge of Data processing/data transformation using ETL/ELT tools such as Informatica, DBT, etc. Strong working knowledge of SQL and the ability to write, debug and optimize SQL queries and ETL jobs Experience working with Financials via the major vendors (e.g. PeopleSoft; Oracle EBS; Oracle Cloud; Workday; or SAP) Finance domain expertise to be able to work with senior Finance leaders to interpret their process and functional needs into system solutions Good understanding of FP&A Budgeting, Planning, and forecasting processes Experience in implementing or supporting Revenue or Expense analytical solutions via tools such as Power BI, Tableau, etc. Good understanding of accounting process and reporting expectations to partner with Finance teams Ability to communicate and work directly with users across Technology and Finance Sound understanding of project management techniques, methodologies, and best practices Strong problem-solving abilities Ability to excel in a fast-paced environment Knowledge and experience with the software development life cycle Ability to work independently and in a team-oriented collaborative environment Education Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or equivalent education or work experience Annual Salary $115,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 2 weeks ago

Senior Engineer - Java (Remote)-logo
Geico InsuranceFredericksburg, VA
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Our Senior Java Engineer is a key member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between. Position Responsibilities As a Senior Java Engineer, you will: Scope, design, and build scalable, resilient distributed systems Build product definition and leverage your technical skills to drive towards the right solution. Engage in cross-functional collaboration throughout the entire software lifecycle Working in a team environment utilizing AI and ML to streamline the operations of the contact center Lead in design sessions and code reviews with peers to elevate the quality of engineering across the organization Define, create, and support reusable application components/patterns from a business and technology perspective Utilize developer tooling and a variety of Azure tools and services across the software development life cycle (task management, source code, building, deployment, operations, real-time communication) to perform advanced-level Java application design, implementation, and maintenance activities under minimal direction Mentor other engineers Consistently share best practices and improve processes within and across teams Qualifications Advanced programming experience with at least two modern languages such as Java, C++, Python or C# including object-oriented design Proficient with AI/ML stack and libraries; experience in shipping applied AI products Proven understanding of micro-services oriented architecture and extensible REST APIs Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems Advanced understanding of DevOps Concepts and Cloud Architecture Experience with continuous delivery and infrastructure as code Strong problem-solving ability Ability to excel in a fast-paced, startup-like environment Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication) In-depth knowledge of CS data structures and algorithms Experience 4+ years of Software Development within a Java framework (J2EE, web containers and Java) 3+ years applied AI/ML experience 3+ years of experience with architecture and design 3+ years of experience with AWS, GCP, Azure, or another cloud service 2+ years of experience in open-source frameworks Education Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience Annual Salary $95,000.00 - $215,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 5 days ago

Senior Planner, Strategic Workforce Planning-logo
Geico InsuranceVirginia Beach, VA
GEICO is leading the charge in delivering superior customer service across our Contact Center operations, supporting over 9,000 agents in our Auto Service, Sales, Claims, Commercial, and Recreational product lines. We are committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact center performance. Position Overview: We are seeking a Senior level Strategic Long-Term Workforce Capacity Planner / Forecaster to join our contact center Workforce Management (WFM) team. This forward-thinking role is pivotal in driving long-term forecasting and capacity planning strategies that align with organizational goals, enabling operational excellence and ensuring the scalability of our contact center operations. The ideal candidate will leverage advanced data analytics, forecasting tools, and strategic planning methodologies to optimize resource allocation, mitigate risks, and support growth. Key Responsibilities: Strategic Leadership: As a senior on the team, champion workforce planning best practices to enhance long-term operational efficiency, improve service delivery, and reduce costs. Collaborate with senior leadership across the enterprise to align long-term WFM strategies with organizational objectives and transformational outcomes. Drive proactive capacity planning initiatives to mitigate risks and identify opportunities for scaling workforce capabilities. Forecasting Excellence: Oversee the development of long-term workload forecasts using tools such as NICE WFM, AWS Connect, Power BI, and Oracle predictive analytics platforms. Create multi-year capacity models to align workforce needs with business growth, ensuring coverage across all contact channels (voice, chat, email, etc.). Conduct variance analysis between actuals and forecasts, identifying trends and recommending improvements. Capacity Management: Proactively manage and refine capacity plans to align staffing levels with anticipated demand. Develop strategic hiring and resource strategies to address forecasted staffing gaps. Model and visualize complex scenarios to inform strategic decision-making and ensure optimal resource allocation. Performance Insights and Reporting: Conduct in-depth forward-thinking data analysis to identify performance trends and actionable insights for operational improvement. Design and deliver workforce dashboards and KPI reports, ensuring data accuracy and quality. Provide monthly, quarterly, and yearly reviews of forecasting performance, including scenario planning and recommendations for improvement. Process Innovation and Technology Utilization: Identify opportunities to streamline forecasting processes, enhance automation, and adopt innovative workforce planning technologies. Collaborate with cross-functional teams to implement advanced tools that elevate forecasting accuracy and effectiveness. Collaboration and Stakeholder Management: Serve as the key senior liaison between WFM, operations, and senior leadership to ensure alignment on workforce strategies and priorities. Partner with HR, facilities, finance, and recruitment teams to align hiring plans with long-term capacity goals. Facilitate communication and reporting with stakeholders, ensuring transparency and alignment across teams. Qualifications: Education: Bachelor's degree in finance, Business Administration, Data Analytics, Statistics or a related field. Experience: Minimum of 5 years of experience in workforce management, long-term forecasting, or strategic planning within a contact center environment. Demonstrated success in building and refining multi-year forecasting and capacity models. Technical Skills: Proficiency in workforce management tools (e.g., NICE, Alvaria), Microsoft Excel, Power BI, and SQL. Experience with predictive modeling, scenario planning, and advanced analytics. Soft Skills: Exceptional critical thinking and problem-solving skills. Strong communication skills, with the ability to present complex data to diverse audiences. Detail-oriented and highly organized, with a strategic mindset and the ability to manage competing priorities. Compensation: $80,000 - $124,000 Work Schedule: Hybrid - 3 days in office Relocation: Relocation may be offered Location: This posting is open to candidates in the following areas: Richardson, TX, Lakeland, FL, Macon, GA and Virginia Beach, VA, Tucson, AZ, Fredericksburg, VA Annual Salary $73,800.00 - $141,450.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 30+ days ago

Sr. Software Engineer - Applied AI (Remote)-logo
Geico InsuranceChevy Chase, MD
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sr. Software Engineer - Applied AI Position Summary GEICO is seeking an experienced Sr. Software Engineer to join our Unified Communications Service Engineering (UCSE) group and lead the development of cutting-edge AI product development. This role is ideal for candidates with deep expertise in building products powered by AI models, with a particular focus on working with large language models (LLMs). You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization by designing, developing, and deploying core consumer experiences that leverage AI, ensuring they are robust, scalable and production ready. Position Description The Unified Communication Service Engineering team is transitioning disparate customer communication touchpoints into a world class services company by building the foundational voice, chat, text, email and core contact center experiences for sales, service and claims operations used by 20,000 GEICO contact center agents, field adjusters and sales representatives sell, endorse, and service more than 80 million customers and prospective customers. Our Sr. Software Engineer is a lead member of the engineering team working across the organization to build delightful and friction-less product experience for our customers and drive transformative change in the industry by harnessing the power of Generative AI. Our team thrives and succeeds in delivering high-quality products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between. Position Responsibilities As a Sr. Software Engineer, you will: Design and develop product features and core components that utilize LLMs, enhancing product functionality and user experience. Lead the integration of AI models into scalable, customer-centric applications, optimizing for usability, responsiveness and efficiency. Influence and build vision with product managers, team members, customers, and other engineering teams to solve complex problems for building enterprise-class business applications Work with AI researchers, data scientists to improve platform APIs, model quality based on customer feedback. Mentor and guide junior engineers in building AI-powered products, fostering a collaborative and high-performance team culture. Assist in design sessions and code reviews to elevate the quality of engineering across the organization Consistently share best practices and improve processes within and across teams Qualifications 5+ years of professional software development experience with at least two modern languages such as Java, C++, Python or C# including object-oriented design. 4+ years of experience in open-source frameworks 3+ years of experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems 3+ years of experience in building AI/ML products, conversational interfaces particularly with LLMs or similar AI models. In-depth knowledge of CS data structures and algorithms Strong problem-solving ability Ability to excel in a fast-paced, startup-like environment Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication) Nice to have: Contributions to open-source AI frameworks, libraries or a portfolio showcasing applied AI projects. Ability to thrive in ambiguity, navigating complex challenges with minimal direction. 3+ years of experience with AWS, GCP, Azure, or another cloud service Education Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience Annual Salary $80,000.00 - $215,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 4 days ago

Staff Engineer - Pricing (Remote)-logo
Geico InsuranceSanta Rosa, CA
Staff Software Engineer - Pricing Specialist Position Summary GEICO is seeking an experienced Software Engineer to lead the design, development, and delivery of scalable, enterprise-level solutions for our Pricing organization. The ideal candidate will have extensive experience with insurance pricing and/or rating applications. This position involves hands-on technical leadership, innovation, and collaboration to align technology solutions with business goals. Position Description In this role, you will collaborate closely with cross-functional teams, including business stakeholders, product experts, and other technical leaders, to deliver end-to-end pricing solutions that will transform how GEICO develops and manages Pricing strategies. You will play a key role in the architecture, development, and deployment of cutting-edge solutions while ensuring best practices in software design, security, and performance. This role combines technical expertise with a strong functional knowledge of Insurance Pricing and Rating systems. Position Responsibilities As a Staff Software Engineer for Pricing, you will: Lead the design and development of resilient and highly scalable solutions Implement and integrate vendor solutions with the existing tech landscape Collaborate with stakeholders to align technology solutions with business goals Ensure seamless integration of financial data Mentor other engineers and consistently share best practices and improve processes Oversee system-wide technical initiatives, migrations, performance tuning, and process automation Develop clear documentation Qualifications 15+ years of experience delivering technology solutions as a software developer 10+ years of Insurance and/or Finance Systems experience 3+ years experience with Pricing and/or rating systems such as Ratabase, Accur8, Earnix, WTW Radar, or Hyperexponential is a requirement Experience building custom business apps and integrating with existing tools is ideal Strong understanding of relational databases (SQL Server, Oracle, PostgreSQL, MySQL) and data integration frameworks. Knowledge of cloud platforms and technologies (AWS, Azure) Good understanding of security protocols and products: Understanding of Active Directory, Windows Authentication, SAML, OAuth. Experience with vendor solution evaluations and conducting build vs buy analysis Ability to effectively communicate with various audiences (leadership, highly technical, and non-technical business partners) Flexible approach with ability to excel in a fast-paced environment Education Bachelor's Degree in in Computer Science, Engineering, or a related field. Annual Salary $105,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 30+ days ago

Commercial Claims Counsel-logo
Geico InsuranceChevy Chase, MD
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking Commercial Claims Counsel to join its Corporate Litigation and Investigations Division. The Commercial Claims Counsel should have experience advising claims organizations in insurance coverage and claims-related litigation arising from commercial insurance policies. The Commercial Claims Counsel will identify, develop, and maintain the Company's position on commercial claims related litigation, bad faith claims, and extra-contractual matters. The Commercial Claims Counsel will be expected to provide legal services and advice regarding commercial insurance claims of heightened complexity, complex extracontractual matters, bad faith, and other major litigation and manage large-scale projects. The position may involve other duties, as assigned. This role will partner closely with other business teams, while forming part of a collaborative legal department that is valued for its practical advice. The ideal candidate will have at least 5-7 years of relevant substantive experience in a law firm or in-house legal department, including experience managing or litigating bad faith or extra-contractual allegations. In addition, the successful candidate will have excellent communication and interpersonal skills, strong judgment, strong research and writing skills, and an eagerness to be involved in a dynamic company. Primary Responsibilities: Provide legal advice to the claims organization on claims of heightened complexity, bad faith, coverage, and extra-contractual allegations against the Companies. Perform factual and legal research and analysis Review documents at the request of Legal Department management Develop and conduct in-house presentations on research projects. Basic Qualifications: Juris Doctor (JD) degree from an accredited law school Admission to practice law in at least one U.S. jurisdiction. 5-7 years of litigation management experience at a law firm, government, and/or in-house role. Strong analytical, problem-solving, and decision-making skills. Up-to-date understanding of the key legal issues germane to an organization Excellent written and verbal communication skills, with the ability to explain complex legal concepts to non-lawyers. Proficiency in managing multiple priorities, projects, and stakeholders. Trial and/or appellate experience. Experience handling bad faith or extra-contractual litigation against an insurance company. Preferred Qualifications: A background in commercial insurance coverage and litigation. Experience working as a Claims Counsel or Claims Attorney at an insurance company, preferably with an expertise in Commercial Claims. Experience working with cross-functional teams, both legal and non-legal. Federal or State court Clerkship. Hybrid In-Office Work Schedule - 3 days per week in office required. This position can be based out of Bethesda, MD, Cleveland, OH or New York, NY Annual Salary $135,300.00 - $235,750.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 30+ days ago

Senior Staff Operations Engineer - Product Security (Remote)-logo
Geico InsuranceChevy Chase, MD
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an experienced Sr. Staff Engineer, Operations Engineer with a passion for managing complex programs across multiple departments and team to build Product Security operational excellence from the ground up. You will help drive our business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission. The Sr. Staff Engineer, Operations is a key member of the Product Security leadership team working across the organization to ensure successful delivery of effective security controls and prioritization of initiatives and issue management. In this role you will own a portfolio of initiatives such as compliance, engineering and operational excellence and vendor engagement. This is beyond technical project management and requires a background in building teams, delivering solutions and proving success with KPIs and visible metrics. The ideal candidate will have excellent communication skills, real world examples in engaging the right technical partners and leadership to drive towards solutions and get people working together. As a Sr Staff Engineer, you will lead efforts to identify, plan, and deliver program security outcomes by independently engaging a broad set of internal and external stakeholders. This also includes the following: Monitor and track signals of security gaps, initiative delays, compliance risks due to system issues, and drive resolution. Create visuals on current performance and risk indicators related to product security initiatives and operations. Help to develop standards on reporting product security tool effectiveness, maturity, resilience and other factors in determining risks as they come up. Help drive automation of routine tasks to drive growth in security protection and detection technologies. Provide expert guidance, demonstrations and lead discussions on security best practices to stakeholders and leadership. Works in lockstep with our CSIRT, GRC, Platform Security, Development/Product organizations and Technology partner teams to ensure protection coverages, proper detection event notifications, documentation and standards we can all use. Organize, store and manage operational best practices documentation for security solutions to protect our business products including applications, services, code and associated repositories, infrastructure as code (IaC), and code related to deployment pipelines. Partner with the project sponsors, delivery teams, and stakeholders to deliver quality solutions on time and within budget by coordinating project activities across multiple systems, departments, and teams. Create, maintain, and actively manage a detailed project schedule, change control process, and documentation. Identify and raise appropriate security risks, in addition to presenting detailed and implementable solutions or alternatives, and drive those campaigns to resolution. Qualifications Demonstrated understanding of application security tooling and testing including, SAST, DAST, SCA, etc. as well as cross-functional awareness of security operations including SOC, Incident Response, Privacy, Legal, Vulnerability Management, and Data Protection. Familiar with OWASP projects and implementation within the product security organization such as, Web Top Ten, API Top Ten, Mobile Top Ten and ASVS. Knowledge of data access languages such as SQL and GraphQL and the ability to construct queries against data sources. Extensive experience in engineering and solution delivery in a dynamic service provider environment. Strong knowledge of project management methodologies and best practices. Proven track record of successfully managing large/complex projects across cross-functional teams, building processes and coordinating delivery Working knowledge of security services and their impact on production systems including runtime protection services, detective and protective agents and/or daemon sets, vulnerability and application scanning, etc.. Experience in a multi-cloud environment including AWS, Azure, and/or Google Cloud. Experience communicating and presenting to senior and junior staff with the ability to influence development partners and stakeholders. Detail and deadline oriented with effective organizational and analytic skills Strong critical thinking, problem solving, decision making, and analytical skills Outstanding time management skills and attention to detail Excellent verbal/written communication skills, including the ability to clearly document findings, proposals, issues, and status Experience with continuous delivery Self-motivated and able to work independently while coordinating activities with cross-divisional teams Effective leadership qualities, ability to influence without direct management authority Ability to excel in a fast-paced, startup-like environment. Knowledge of industry-standard security control frameworks including NIST, PCI, SOX, NYDFS. Preferred Qualifications: Knowledge in a hybrid cloud environment such including Containerization, VMs, CI/CD pipeline, IaC Experience defining KPI's/SLA's used to drive multi-million-dollar businesses and reporting to senior leadership. Experience 8+ years in engineering focused role, preferably in the tech industry 4+ years of experience with AWS, GCP, Azure, or other cloud providers 4+ years in a senior role influencing company direction Experience applying engineering to meet or exceed third party attestation requirements (PCI, SOX, …). Education Bachelor's degree in Computer Science, Cyber Security, or equivalent education with work experience Third party certifications on engineering related technologies. Annual Salary $115,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 2 weeks ago

Senior Staff Software Engineer - Iaas (Platform And Tools - Vms) (Remote)-logo
Geico InsuranceAustin, TX
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced Senior Staff Software Engineer with a passion for building high performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement. Position Description Our Senior Staff Engineers work with our Distinguished Engineers, Sr. Staff Engineers, and Sr. Engineers to innovate and build new systems, improve, and enhance existing systems as well as identify new opportunities to apply your knowledge to solve critical problems. You will lead the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The Platform and Tools team is dedicated to realizing a secure, reliable, scalable, and highly efficient next-generation virtual machine management and orchestration platform running on Kubernetes. We seek an ideal candidate with strong technical expertise in software engineering, virtual machines, containers, and upstream Kubernetes, along with proficiency in Kubevirt and the OpenStack and Azure IaaS platforms/APIs. Position Responsibilities As a Senior Staff Engineer, you will: Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems Execute a strategic software development plan for IaaS, encompassing virtual machines, containers, Kubernetes, Kubevirt, OpenStack, and Azure. Prioritize security, optimization for performance and efficiency across the entire development lifecycle. Own accountability for the quality, usability, and performance of the solutions Consistently share best practices and improve processes within and across teams Fulfill on-call responsibilities and offer operational support. Qualifications Strong software engineering and system architecture background. Experience with REST APIs, Kubernetes APIs, microservices, and containers. Experience with virtual machine provisioning frameworks utilizing Kubernetes operators such as Kubevirt or Crossplane. Experience with modern front-end frameworks such as React, Angular, or Vue.js. Experience of building best-in-class customer facing experiences. Proficient in Kubernetes (K8s) with hands-on experience in cluster provisioning and management. Practical knowledge and experience in Linux and Windows operating systems, internals, and command-line utilities. Comprehensive understanding of containerization technologies like Docker, Podman, and Rancher. Familiarity with technologies such as ArgoCD, Cilium, Kubebuilder, and Kubevirt. Expertise in automation tools (e.g., Ansible, Cloud Init, Crossplane, Pulumi, Terraform) for streamlined infrastructure provisioning. Professional experience in software development using modern programming languages like Go (preferred) or Python, Typescript, Java. Solid foundations in software engineering, experience in system design, implementation best practices, and testing methodologies. Knowledgeable in security best practices for secure configurations and data protection. Proven in optimizing CI/CD for efficient Kubernetes deployment and configuration using GitOps and ArgoCD. Familiarity with security protocols and products, including Active Directory, Windows Authentication, SAML, and OAuth. In-depth knowledge of computer science data structures and algorithms, coupled with strong problem-solving abilities with a proactive approach to risk mitigation. Familiarity with Crossplane and/or Kubevirt for virtual machine provisioning is highly desired. Demonstrated ability to design and implement resilient, scalable, and efficient solutions. Experience in building architecture and design, covering patterns, reliability, and scaling for both new and existing systems. Possesses relevant cloud and container certifications. Excellent communication skills to convey technical concepts to diverse audiences. Experience 8+ years of PaaS and IaaS software development experience. 8+ years of professional software best in class customer facing experiences using React or other UI frameworks. 5+ years specializing in system design and implementation. 5+ years of hands-on experience with AWS, GCP, Azure, or other cloud services. 4+ years working with open-source frameworks. 1+ years of leadership experience leading cross functional technical team. Education Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience. #LI-RP2 Annual Salary $130,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 30+ days ago

Geico Insurance logo

Principal Product Manager - AI Agents

Geico InsurancePalo Alto, CA

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Job Description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

At GEICO, we offer a rewarding career where your ambitions meet endless possibilities. Every day, we honor our iconic brand by delivering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed expectations and make a meaningful impact through our shared purpose. When you join GEICO, we want you to feel valued, supported, and proud to be part of our team. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Job Description:

We're looking for a highly experienced and strategic Principal Product Manager to lead the development of AI-powered solutions that cut across multiple claims and operations verticals. In this role, you will work horizontally across the organization to identify, prioritize, and deliver high-impact AI use cases, acting as a key driver of our AI transformation strategy.

You will partner closely with domain-specific product managers, engineering, data science, and business leaders to ensure we are applying AI in ways that create measurable value - whether through automation, decision support, or new intelligent workflows. This is a hands-on leadership role focused on execution, influence, and impact, with visibility at the highest levels of the company.

Responsibilities:

  • Own and drive cross-functional AI product initiatives from idea through execution across multiple Claims domains (e.g., injury, physical damage, subrogation, fraud).
  • Translate high-level strategic goals into clear, actionable product requirements and roadmaps for AI solutions.
  • Identify AI agent and automation opportunities that benefit from horizontal scale, working across teams to prioritize and build.
  • Serve as the connective tissue between platform AI capabilities and applied vertical use cases.
  • Define and measure success criteria, including adoption, impact, and model performance.
  • Collaborate with engineering and ML teams to shape implementation approaches, including model orchestration, RAG pipelines, and agentic workflows.
  • Champion AI product best practices and help raise the bar for AI fluency across product and business teams.

Basic Qualifications:

  • Bachelor's degree
  • Minimum 10+ years of experience in Product Management, building complex software and technology products at scale
  • Proven success in developing consumer-facing web and mobile applications with a strong customer focus and ownership mindset
  • Demonstrated ability to manage product lifecycle from concept to delivery and scaling
  • Experience leveraging quantitative and qualitative data to inform design decisions and drive change

Preferred Qualifications:

  • MBA or equivalent experience
  • 10+ years of product management experience, with significant time spent on AI/ML, automation, or platform products.
  • Deep understanding of how to apply LLMs, agents, and intelligent systems in real-world business workflows.
  • Demonstrated ability to lead large, cross-functional initiatives.
  • Strong business acumen and the ability to connect AI capabilities to tangible business value.
  • Excellent communication and influence skills, comfortable working with senior stakeholders across business and tech

Benefits:

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period

  • Paid Vacation, Sick and Parental Leave

  • 401(k) Plan

  • Tuition Assistance

  • Paid Training and Licensures

  • Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Annual Salary

$146,575.00 - $229,600.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.