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Camden National Corporation logo
Camden National CorporationConcord, NH
Live here. Play here. Bank here. Work here. If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place. Get to know us: We're your local community bank-and have been since 1875-that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We've been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being. __ Position Summary: The Digital Banking Systems Administrator will display a mastery of Camden National Bank's Digital Banking Systems. This position supports the digital growth of the bank with general responsibilities including administration, management, support, upkeep and evolution of all applicable systems and services. The Digital Banking Systems Administrator should collaborate with all business lines and develop and maintain tools, processes, and reliable data that help the Bank make more effective business decisions, be consistent in the way we measure and drive performance, and improve service, quality and productivity. This role will need to understand the other systems within the bank and how they interact with Digital Banking Systems and should excel in the following areas: Project Management, Leadership, Operations, Technology and Industry Knowledge, Data Analysis, Digital Communications, Customer Services, Internal Support, Troubleshooting, Online and Mobile Banking Products and System Administration. Essential Duties and Responsibilities: Lead and manage the implementation of new services or functionality and upgrades to our digital platforms and app updates Lead and manage early adopter and beta partnerships with our digital banking vendor, core provider, and/or third-party service providers Understand file transfer processes between our banking vendor, core provider, and/or third-party service providers and the subsequent relation to the customer experience and/or bank operations Develop and maintain diagrams demonstrating micro and macro level calls/responses and relationships between our digital banking vendor, core provider, and/or third-party service providers Maintain awareness of current events with impacts to Camden National Bank's Digital Banking platform, including but not limited to: cybercrime, consumer technology product trends, commercial technology product trends, cyber security trends, and technology legislation Maintain awareness of competitor product and service offerings in the U.S. and abroad and mainstream features available on popular apps and websites (i.e. biometric login, reveal password, code generators for authentication) Create, update, edit, and approve department procedures and training documents and department Confluence and SharePoint sites Provide Tier 3 customer support when Tiers 1 and 2 are unable to resolve customer inquires Submit, manage, and resolve cases with our digital banking vendor, core provider, and/or third-party service providers Identify, validate, and report bugs and issues within the base digital banking platform and app for all services supported by our digital banking vendor, core provider, and/or third-party service providers Participate in software development research, representing the bank and influencing vendors towards adopting UI and functionality favorable to the Camden strategy Administration of Q2Central/Q2Co-Pilot/Q2Console, Q2 SMART, Q2 Discover, SmartPay Manager and Business, PayCenter Portal (Zelle), IPay Portal, Smartsheet (at a department level) and Q2Customer Portal Basic Qualifications: Bachelor's degree in IT, Data Analysis, Business or related field Preferred Qualifications: 5 or more years of similar or relatable experience Knowledge of coding Skills and Abilities: Ability to form strong relationships Outstanding verbal and written communication skills Ability to read/write SQL data query language Effectively use technology to perform daily activities and outstanding customer service Ability to collaborate and work successfully in a team environment as well as independently Top-notch attention to detail to maintain the highest level of accuracy when handling daily functions Maintain a level of discretion and confidentiality while dealing with sensitive customer information Supervisory Skills: This job has no supervisory responsibilities The statements contained herein reflect general details as necessary to describe the principle functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or to equalize peak work periods to balance workloads. ____ Our comprehensive total rewards package offers something for everyone! Robust medical, dental, and vision insurance packages Generous time off, including paid federal holidays and paid day off for your birthday 401(k) retirement savings plan Tuition reimbursement, professional development, and career growth opportunities Employee assistance program Comprehensive wellness program Pursue a career at Camden National Bank and apply today. We can't wait to hear from you! _ ____ We are guided and inspired by our Core Values: Honest and Integrity above all else Trust built on fairness Service that creates remarkable experiences Responsibility to use our resources for the greater good Excellence through hard work and lifelong learning Diversity realized through inclusion and respect Equal Opportunity Employer Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status. Learn more about why employees love working at Camden National Bank!

Posted 30+ days ago

Robinhood logo
RobinhoodNew York, NY
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Robinhood's Credit Card & Banking Product Engineering team conceptualizes, designs and builds our entire customer-facing product: from mobile application to underlying backend systems. Team members are trusted with full ownership over our innovative features and drive them from design to launch. We seek a Frontend leaning, full stack developer who is passionate about creating unparalleled user-facing products as we scale our 5 star standalone Credit Card & Banking application to the next level. Join us - you will have exceptional peers, autonomy and ownership over product features in a dynamic and sophisticated environment, and an opportunity to deliver immediate impact to millions of potential customers. This role is based in our Bellevue, WA, Menlo Park, CA or New York, NY office(s), with in-person attendance expected at least 3 days per week. What you'll do Ship new code to production on Day 1 Join an exclusive A+ team of full stack software developers Work across the stack in Swift/Kotlin, React-Native, GraphQL, Scala, Postgres, Elasticsearch, Airflow, Kafka & more. Build and lead innovative core features for our world-class Credit Card & Banking application Absorb your next two years' worth of experience in your first 6 months as you hit the ground running with impactful products and a top team Build formative cross-functional relationships with Designers, Product Managers and Engineering Leadership to shape and deliver our next generation products What you bring You love frontend development and have experience in native iOS (Swift) or Android (Kotlin) You have strong full stack experience - you love being able to build the full product from end to end. (React Native or Scala expertise is a plus.) You have experience building and shaping a world class customer facing product. A seasoned developer, you take pride in the quality of your work and the expertise that you bring to the team. You lead by example to build a strong team dynamic and help the team reach its best potential. You are a top-tier developer, passionate about both excellence and execution You love to move fast and you bring a sense of urgency to your team You have high standards and a strong work ethic - you always bring your best and expect your colleagues to do the same You are energized by reaching for scope and defining challenging milestones for yourself You have superb product sense and excellent communication skills What we offer Market competitive and pay equity-focused compensation structure 100% paid health insurance for employees with 90% coverage for dependents Annual lifestyle wallet for personal wellness, learning and development, and more! Lifetime maximum benefit for family forming and fertility benefits Dedicated mental health support for employees and eligible dependents Generous time away including company holidays, paid time off, sick time, parental leave, and more! Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $157,000-$185,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $139,000-$163,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $122,000-$144,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work-welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Posted 1 week ago

Commerce Bank logo
Commerce BankDallas, TX
About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation Range Annual Salary:$189,375.00 - $225,625.00 (Amount based on relevant experience, skills, and competencies.) About This Job This position involves both the comprehensive management of existing commercial relationships as well as soliciting new business opportunities with assigned customers and targeted prospects. Although it can vary by market, targeted companies generally include those with annual sales of $50MM and over. Essential Functions Coordinate with assigned customers and targeted prospects with the objective to acquire new business Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships, ensuring a high level of customer satisfaction and retention Coordinate with product partners to cross-sell a full range of products and services Critically review and analyze portfolio to reduce risk and enhance profitability Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk Facilitate the resolution of customer problems, engaging product experts as needed Participate in community and business functions/groups to ensure a positive image for the bank and to establish referral contacts within the marketplace Ensure compliance with all bank policies, procedures, regulations, and laws Manage a portfolio of commercial relationships with some or all of the following characteristics: Average loan portfolio O/S of $100MM to $150MM Average deposit portfolio of $50MM to $100MM Annual contribution of $750M to $1.5MM Perform other duties as assigned Knowledge, Skills & Abilities Required Strong knowledge of full range of commercial products, credit policies, procedures, and terminology Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements Strong time management skills, with ability to appropriately prioritize calling activities and strategies Goal oriented with well-developed sales skills Strong strategic, analytical, and problem-solving skills Ability to mentor and provide leadership to junior roles Experienced at structuring complex credit requests Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Basic proficiency with Microsoft Word, Excel and Outlook Education & Experience Bachelor's degree in Business Administration, or equivalent combination of education and experience required 8+ years of commercial banking experience required For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report. For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record. For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Commercial Banking Relationship Manager job and contemplates a wide range of factors that are considered in compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $189,375 to $225,625 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 200 Crescent Court, Dallas, Texas 75201 Time Type: Full time

Posted 30+ days ago

US Bank logo
US BankLos Angeles, CA
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Reporting to the Head of FX CBB Sales, the successful candidate will be responsible for the development and execution of strategic and tactical sales plans for the West regional Business Banking segment that is aligned with overall corporate strategy. This position has responsibility for driving and deepening client relationships and FX sales revenue. Essential Responsibilities: Discuss FX hedging strategies with clients, model and execute client transactions while acting as team player and backing up colleagues Providing education and partnership to internal partners Lead in collating presentation materials and participate in client conversations focusing on cross-border payments and currency risk management Work closely on internal projects and analytical work for clients Collaborate with broader client coverage teams including business bankers, treasury management, credit, etc. in addressing client needs Onboard new clients, set up credit lines, negotiate ISDAs, and prepare for trade execution Work closely with our internal trading, middle and back-office functions to support client trading activity Actively ensure compliance with all US Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, Etc. Essential Qualifications: Bachelor's Degree. Major or minor in economics or finance preferred 10+ years' experience in the foreign exchange market Strong oral and written communication skills Superior time management, including multi-tasking abilities and prioritizing daily tasks Quantitative skills, must be extremely proficient in excel including data manipulation and statistical modelling The ability to work in a high volume, fast paced environment with attention to detail critical Strong presentation skills with the ability to analyze and evaluate data to offer conclusions and recommendations Self-motivated with a keen desire to learn and contribute within a dynamic team environment In depth knowledge of the cross-border payments industry. Potential for up to 75% travel. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $159,970.00 - $188,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 1 week ago

The Bank of San Antonio logo
The Bank of San AntonioAustin, TX
Description The Commercial Banking Relationship Manager will sources, sell to, and manage relationships with commercial banking clients as well as our high network clientele with our Private Banking team. They will grow revenue as directed by senior management by successfully prospecting for new business and retaining and expanding existing customer relationships. Collaborate with team members for acquisition, expansion and retention of clients. Manage loan and portfolio credit quality through active relationship management, sources prospects and develops new customer relationships. Provides financial advice to clients and sells appropriate bank products and services to those prospects and clients. Business must include commercial and industrial (C&I). The Commercial Banking Relationship Manager will evaluate a client's financial data or investment options and recommends strategies based on the client's risk profile and personal financial statements. They will also act as a liaison to our Private Banking team by uncovering any Private Banking needs. The Commercial Banking Relationship Manager will maintain compliance with all applicable laws and regulations to achieve satisfactory procedural and compliance audits or examinations. This position relies on extensive experience and judgment to plan and accomplish goals. Report to senior management. Escalate critical matters when necessary and updates manager on a regular basis. Ensures excellent internal and external client relations at all times. Responsibilities and Duties: Execute integrated sales and relationship strategies that are in alignment with the bank's business plan to achieve desired revenue and service standards by meeting assigned goals. Responsible for client satisfaction and relationship profitability, while providing customers with a single point of contact within the bank. Serve clients by identifying clients' needs and cross-sell the full range of bank products and services to new and existing clients. Participate in joint calls/meetings with business partners within the bank to develop customer relationships and support specific product sales across business lines. Use sound judgment in qualifying potential customers and related business deal. Ensure customers meet credit and compliance criteria. Partner with Credit Analyst to ensure all necessary documents are delivered to allow for a complete credit assessment. Build and manage portfolio including monitoring credit quality and taking action as appropriate. Ensure that all client services and product processing activities are carried out in accordance with all regulatory, legal and governmental regulations. Work with corporate compliance, loan and deposit operations to ensure conformity with bank policies, procedures and Federal and State regulations and laws. Represent the bank in civic and community functions to further enhance its image and develop expanded business. Attend meetings and training as required to continue development and to enhance knowledge of products, processes and technologies. Adhere to all bank policies, procedures and regulatory requirements Requirements Education and Experience Qualifications: Bachelor's degree in Finance, Business or related field required At least 7 years banking experience, preferably in commercial banking. Knowledge of credit process /formal credit training and commercial banking products and services is preferred. 5+ years commercial banking with demonstrated superior sales performance and actively managed a cross-marketed portfolio is preferred.

Posted 30+ days ago

F logo
First National Bank (FNB Corp.)Charlotte, NC
Primary Office Location: 401 S Graham St. Charlotte, North Carolina. 28202. Join our team. Make a difference - for us and for your future. No Corporate Housing Provided. Application Deadline: October 17, 2025. Internship Overview/Summary: The purpose of this internship is to give a college student the opportunity to see all aspects of the Commercial Bank at FNB, with a focus on Credit Analysis and Underwriting. This would include but not be limited to: credit training, financial spreads and analysis, cash flow and collateral analysis; opportunities to shadow outside sales calling efforts with both Commercial Lenders and Business Partners, and interaction with Sales & Executive Management. In the role of Commercial Banking Intern, you have the opportunity to apply your knowledge of business and finance to real world scenarios within our commercial banking segment. Throughout this experience you will gain practical, challenging and meaningful on-the-job work experience as a commercial banking professional with an organization who is continuously recognized as a Top Workplace and Best Place to Work. Internship Duties and Responsibilities: Participate in credit training Participate in other systems training and be provided with the opportunity to work with credit analysts, portfolio managers and commercial lenders in tracking, administering and growing the Bank's commercial portfolio Shadow either commercial lenders or their business partners on outside business calls Spend time interacting with other FNB business partners which may include: Private Banking, Treasury Management, Wealth/Brokerage, and Business Banking Spend time interacting with Commercial Administration Management (both Regional Banking Executive's and Market Managers) Participate and attend FNB related events/trainings that are scheduled for all Summer Interns Learning Objectives: Our internship programs are designed to ensure you gain valuable skills in your field of study while providing networking opportunities with professionals throughout the organization. Over the course of the internship period you will: Gain hands-on experience working for a dynamic and innovative organization while learning about the financial services industry Work directly with assigned business leaders and professionals on various projects and assignments Have the opportunity to participate in networking events and meetings Have the opportunity to participate in corporate training opportunities to further aid in your professional development Position Title: Intern Business Unit: Multiple Reports To: Varies Based on Assignment Position Overview: As an intern at F.N.B., you have the opportunity to experience daily what you learned in your finance or economics classes, see how banks work satisfying the needs of businesses and consumers, enhance leadership skills working with high-performing executives, learn the skills that differentiates F.N.B in the marketplace, understand interest rates and other key financial drivers, acquire credit skills key to portfolio health and learn complex regulatory compliance issues and more. Possible positions include key support areas such as Finance, Marketing, HR, Project Mgmt. and Accounting. Primary Responsibilities: Learn aggressively: Be open to new ideas and concepts, ask questions and be intellectually curious. Opportunities are based on assigned department, possible examples include organizational structures, business etiquette, interpersonal/conflict resolution/sales/negotiation skills, industry information, products and services and functional responsibilities for various Bank departments. Analyze: Improve the quality of decision making by doing appropriate and thorough analysis. Potential examples are based on the department assigned but can include pricing decisions, financial analysis, qualitative analysis, credit risk mitigation, identifying borrowing needs, project timelines and marketing plans. Communicate well: Deliver information in a clear, logical and effective manner. Convey information both in writing and orally. Flex style to effectively communicate in one-on-one, small group and large-group settings. Possible examples include business meetings, sales calls, training sessions, email communication and conference calls. Display Teamwork: Work well with others to achieve group goals. Willing to leverage the experiences of members to generate improved results and maximum performance. Lead and follow with effectiveness. Willing to voice dissent and ask difficult questions. Listen, to learn. Examples include department or Intern projects. Get Results: Be accountable, responsible for the output of one's effort. Willing to manage risk while pursuing innovative solutions or techniques. Flexible to change course to improve outcomes and results. Understand the criticalness of quality-output. Meet deadlines, getting things done on time and under budget. Possible examples will be numerous in virtually every department in the Bank. Compliance/Integrity: Understand and follow all company policies and procedures. Meet all relevant legal and regulatory requirements. Complete required trainings and course work in a satisfactory manner and on time. Complete project assignments in conjunction with rotations and work with appropriate oversight to complete. Learn to accomplish objectives by developing and prioritizing actions steps and establishing and communicating the work plan to the appropriate participants. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: High School or GED Minimum Years Experience: 0 Special Skills: Needs to be officially enrolled in an undergraduate bachelor program with a major in areas such as Finance, Accounting, Marketing or Information Technology Special Licenses and Certificates: N/A Physical Requirements: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Posted 30+ days ago

F logo
First Horizon Corp.Birmingham, AL
Location: On site in Memphis, TN, Charlotte, NC, Raleigh, NC, Nashville, TN, Birmingham, AL, New Orleans, LA, or Miami, FL. Position Overview: The Consumer Banking Director is responsible for leading and executing the strategy and operations of First Horizon Bank's physical banking centers, including ATM distribution and modernization initiatives. This role drives client experience, network optimization, and the introduction and management of Denova locations, ensuring our associates deliver exceptional service in innovative environments. Key Responsibilities: Physical/ATM Distribution Develop and manage the strategic footprint of bank-owned and partner ATMs to optimize accessibility for our clients. Analyze market trends and client patterns to determine location needs and oversee deployment, relocation, or removal of ATM units. Partner with technology and vendor teams to ensure reliability, security, and regulatory compliance of all ATM devices. Physical Banking Center Management Oversee the operational performance, staffing, and client experience in all physical banking centers, ensuring alignment with First Horizon Bank's standards. Establish best practices for in-person service, integrating associate feedback and driving a culture of continuous improvement. Lead the modernization of brick-and-mortar centers, enhancing amenities, technology, and layout to meet evolving client needs. Modernization & Innovation Drive the implementation of modernization projects, including technology integrations, self-service solutions, and refreshed physical spaces. Champion initiatives to digitize services and streamline processes, balancing high tech and high touch for our clients. Monitor industry trends and client expectations to propose innovative approaches for the future of physical presence. Denova Locations Identify opportunities for Denova locations-such as new concept banking centers, pop-up branches, or specialized service sites. Oversee end-to-end project management for Denova launches, including site selection, design, staffing, and marketing. Assess performance and impact of Denova sites, iterating strategy based on associate and client feedback. Strategic Leadership & Compliance Collaborate with cross-functional teams (Real Estate, Technology, Marketing, etc.) to roll out network adjustments and new initiatives effectively. Ensure all physical locations comply with applicable banking regulations, safety standards, and accessibility requirements. Lead, coach, and develop associates to achieve business goals and deliver outstanding client service. Qualifications: Bachelor's degree in Business, Finance, or related field required; Master's preferred. 10+ years of progressive responsibility in branch banking, retail network strategy, or relevant leadership roles. Proven experience with physical branch modernization and ATM network optimization. Strong project management skills and ability to lead cross-functional teams. Excellent communication, analytical, and strategic thinking abilities. Success Factors: Visionary leadership with an ability to drive change and create a culture of innovation and excellence among associates. Deep understanding of client behaviors and needs related to banking locations and services. Proactive management of modernization efforts-delivering tangible results for associates and clients. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Posted 30+ days ago

Atlantic Union Bank logo
Atlantic Union BankWashington, DC
Position Description The Business Banking Relationship Manager II calls on businesses and business owners with revenue up to $10,000,000. This role is focused on new business development and actively profiles clients and prospects in their market to generate loan, deposit and treasury services opportunities. The BBRM II is additionally actively focused on cross-sell referrals to various groups within the bank. Position Accountabilities Generate new business to assist in meeting Business Banking line of business goals established by the Head of Business Banking and in line with the company's organizational growth and profit goals. Actively assess needs of potential prospects and clients and provide appropriate financial solutions. Ensure proper loan underwriting and structuring is achieved through enforcement of the bank's Business Banking and Corporate loan policies and ensure that loans are properly approved in accordance with defined loan authorities and in conjunction with the centralized underwriting units. Make calls on high potential prospects and business banking customers to sell and service all banking needs (loans, deposits, investments & wealth management services, etc.). In addition, promotes and cross-sells other bank products and services to meet customer requirements as customer profiles are reviewed. Manage and monitor loan portfolio, all exceptions and past dues in accordance with loan policy. Proactively manage the loan portfolio regarding renewals to avoid matured loan facilities. Maintain a high level of customer satisfaction by providing ongoing relationship servicing, including the resolution of service issues of clients. Work closely with Relationship specialists, Business Banking Leaders to achieve sales and service targets. Assist in directing public relations activities and the coordination of contacts within the community including activity in local Community Reinvestment Act organizations. Coordinate business activities with our branch network to help set business product sales and service objectives. Develop and maintain constructive relations with all company departments, including, but not limited to retail banking, commercial banking, centralized underwriting units, treasury management, investments/wealth management, mortgage, loan operations, deposit operations, client call center, etc. Adhere to the necessary individual and group training for business banking relationship managers in regard to sales techniques, calling strategies, presentation skills and business banking practices and procedures. Perform assigned responsibilities in compliance with all job-relevant legal and regulatory requirements. Maintain current operating knowledge of all job-relevant legal and regulatory requirements through the successful completion of mandatory compliance and regulatory training and attendance at all mandatory regulatory compliance activities. Actively manage and maintain a pipeline for borrowing and non-borrowing customer opportunities. Organizational Relationship This position reports to the local Business Banking Leader Position Qualifications Education & Experience Bachelor's degree in related field or relevant work experience Formal credit analysis training Minimum of five years business banking and/or lending experience Minimum of five years comprehensive sales experience Knowledge & Skills Proven track record of high performance and success in a sales/service driven banking or financial services environment Effective leadership skill set Excellent interpersonal, public relations and client service skills Excellent organizational and verbal/written communication and sales presentation skills Proven ability to solve problems and make sound business decisions Some training and development experience Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. The salary range for this role is $98,767--$164,895. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits . We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Posted 1 week ago

B logo
BMO (Bank of Montreal)Chicago, IL
Application Deadline: 10/16/2025 Address: 320 S Canal Street Job Family Group: Audit, Risk & Compliance As the Strategic Initiatives and Analytics Sr. Manager for Business Banking Credit Risk at BMO US, you will play a pivotal role in guiding and measuring strategic initiatives within the Business Banking portfolio. As a member of the Second Line credit risk management team, you will provide expertise, consultation and effective challenge to decisions that impact lending outcomes, risk appetite, regulatory oversight and analytical controls for originations and the portfolio. You'll source and analyze data from various internal and external sources to quantify the impact of policy changes on portfolio quality, delinquency rates, and credit losses. Using data tools like Power BI and Excel, you'll dig deep into portfolio performance, extracting insights that will inform our product roadmap and policy actions. Your financial modeling expertise will be put to good use as you optimize the risk and return impact of changes to how we execute in the business. What we are looking for in an ideal candidate: Retail /Commercial Lending Knowledge: Understands how retail/commercial lending works, and how to define and measure financial outcomes of a loan portfolio, is crucial. Experience with Business Banking lending and/or underwriting is a plus. Product and Strategy Leadership: Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through execution. Systems and Tech Knowledge: We need someone with experience evaluating systems, processes and technology as it relates to how loans are originated, booked, monitored and reviewed. Analytical Expertise: We're looking for candidates with experience in developing and analyzing portfolio results and metrics, and a deep understanding of analytical tools, methods and practices. We need someone who can crunch numbers, analyze data, and build financial models. Experience with NPV, discounted cash flows, and P&L analysis is a plus. Supports the maintenance of operational procedures and processes related to analytical and reporting processes. Supports the development of tools and delivery of training focused on awareness and understanding of key data elements used in risk reporting. Participates in the design, implementation and management of core business processes to ensure the accuracy of risk data used in reporting. Designs and produces regular and ad-hoc reports, and dashboards. Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting. Defines business requirements for analytics & reporting to ensure data insights inform business decision making. Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals and key performance metrics to support initiative/program monitoring and enable insights. Works across BMO to deliver specific initiative/program results in alignment with overall group goals. Provides strategic input into business decisions as a trusted advisor. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Acts as a subject matter expert on relevant regulations and policies. Develops the business case by identifying needs, analysing potential options and assessing expected return on investment. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Leads the execution of initiatives/programs; assesses and adapts as needed to ensure quality of execution. Acts as the prime subject matter expert for internal/external stakeholders. Defines business requirements for analytics & reporting to ensure data insights inform business decision making. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Directs the planning & implementation of operational programs for an assigned risk portfolio / strategy and executes within required service level agreements and standards. Acts as a relationship manager on assigned projects/programs. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information. Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. Monitors and tracks performance and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Provides input into the planning and implementation of strategic programs. Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. May network with industry contacts to gain competitive insights and best practices. Influences and negotiates to achieve business objectives. Identifies emerging issues and trends to inform decision-making. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Qualifications: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. In-depth / Expert knowledge of risk management, audit, compliance, governance and/or project management is preferred. In-depth / Expert knowledge of business and regulatory environment and understanding of risk issues / trends and best practices. In-depth / Expert communication and relationship management skills. Ability to manage multiple priorities with effective planning and organizing skills. Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert. Salary: $102,000.00 - $190,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at http://jobs.bmo.com/us/en BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Posted 1 week ago

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Morgan StanleyNew York, NY
We are seeking a Product Lead to create, manage, and drive adoption of technology tools within the Investment Banking Division. The ideal candidate will have extensive experience in managing products through their full life cycle, a deep understanding of financial services, strong technology and project management skills, a passion for innovation and problem solving, and the ability to internally market products effectively. Key Responsibilities: Product management: Oversee the entire product life cycle including collection of requirements, feasibility studies, design, development, validation, pilot, and production. Ability to handle multiple project priorities simultaneously. Product development: Gain a deep understanding of business stakeholder requirements and collaborate with IT to translate into best-in-class products. Be customer-obsessed with designing the most end-user friendly tools that enable bankers to be more effective and efficient in their work. Collaborate with IT teams to address roadblocks and manage projects to meet aggressive deliverable deadlines. Adoption: Market products to bankers to maximize ROI of development efforts. Train bankers on how to extract the most value from these tools. Success is measured by tool adoption and the benefits they bring to the organization. Collaboration: Work closely with IT, Strats, Bankers, Risk, Compliance, Legal, Senior Management. Be the center of gravity for products and closely communicate product objectives and status to partners within and outside of the Investment Banking/Global Capital Markets division. Build and maintain relationships with delivery partners across functions. Vendor engagement: Look for opportunities to integrate external technology and data into products for faster time to market and enhanced capabilities. Innovation: Stay up to date with latest technology advancements to continuously improve existing systems and incorporate new innovations such as AI. Continuous improvement: Monitor quality and proactively request feedback to drive continuous improvement of products. Extract insights from junior and senior bankers to deliver fine-tuned products. Qualifications: Bachelor's degree in Finance/Economics, Computer Science/Engineering, or similar field. 7+ years of work experience in financial services, consulting, or technology, with investment banking experience highly desirable. Knowledge of investment banking workflows -- such as capital markets and M&A -- and corporate finance highly preferred. Experience with software development or software product/project management a plus. Excellent problem-solving skills, with the ability to work under tight deadlines and manage multiple priorities. Autonomous, self-starter with ability to think strategically and also roll up sleeves to execute. Strong communication skills with collaborative mindset. Strong work ethic and a positive attitude. Highly responsive and communicative. Investment Banking is a client services industry and our clients need our advice and expertise around the clock. Inquisitive, feedback-oriented, adaptive, hungry, and results-oriented. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between 145,000 and 250,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 30+ days ago

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Emprise BankWichita, KS
At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals. We are currently seeking a Senior Banking Specialist to join our retail team in Wichita, KS. This role is responsible for engaging with customers and fostering ongoing relationships that improve customer commitment, recommend products based on financial profiles, and facilitate the lending process as necessary. This person will partner, support, and develop effective relationships with bank customers, partners, and teammates on our virtual platform. This is not a remote position. A successful candidate will have: Exemplary customer service experience The ability to apply product and market knowledge by effectively presenting solutions to meet customer objectives Confident and articulate communications skills Initiative and strong work ethic Problem resolution skills Sound and accurate judgement to support decision making Superb time management skills The ability to effectively build and maintain relationships with Emprise associates, customers, vendors, and others within the community Strong attention to detail An understanding of and commitment to our values Essential functions of the role: Deliver clarity to customers on banking products by providing simplicity, knowledge, and know-how Continuously seek sales opportunities, develop business through promotion of products and services, and collaborate with other retail departments to fulfill identified financial opportunities Initiate and maintain customer contact through a variety of methods Follow internal processes and procedures to comply with branch and bank regulations Continuously learn about and adapt to changes in current bank technology Provide back-up support for Emprise Bank Contact Center queue Other responsibilities as related to the job Requirements High School Diploma or equivalent required 2+ years of customer service experience required 1+ years of sales experience required Proficiency with large server-based applications and typical desktop software required Hours: 40 hours Monday- Friday: 7:30am- 8:00pm (hours will vary) Saturday: 8:30am- 2:00pm (rotating) Benefits In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates! At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. To learn more, please visit our website at www.emprisebank.com. Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace. Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.

Posted 2 weeks ago

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Texas Capital Bancshares, Inc.Fort Worth, TX
Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com. Brief Overview of Position: Reporting to the market Team Leader, the Relationship Manager II role will have experience within the Commercial Banking line of business and enable the company's financial results by driving new relationships, new loan fundings, new deposits, PxV, Commercial Card spend, and SBA deals for companies with revenue between $5 million and $25 million. This role carries a portfolio of clients and sales production goals and is accountable to deliver comprehensive financial solutions and best-in-class experiences to clients and prospects across a broad array of industries. Responsibilities: Drives financial results- Actively build a strategic client acquisition pipeline to deepen and expand your portfolio and the Bank's presence in the market. Requires strong business development and networking in the market to cultivate a robust prospect list and drive increased market share/revenue for the firm. Focuses on the client- Ensures appropriate client coverage through disciplined calling efforts, understanding of client strategic and financial objectives, identification and execution of optimal client solutions, and ensuring best in class client experiences. Partners across the firm- Delivers the whole bank through effective partner engagement to identify client opportunities and oversee/manage deals from inception to close. Knows the business- Actively pursues the latest information and builds knowledge base related to financial/banking products, financial markets, relevant regulations, as well as business trends, including businesses which are thriving in your market/or area of expertise. Manages Risk- Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks. Manages performance- Utilizes reports, data, and systems to actively self-manage pipeline and sales production. Qualifications: Bachelor's degree in Business Administration/finance, accounting, or related field preferred. Minimum 7 years of commercial banking experience preferred, with a focus on business banking clients. Strong knowledge of banking suite of products and services, industry trends, as well as financial acumen to assess and deliver on prospect/client need. Formal Credit Training (Commercial Credit certification or from another bank) or commensurate underwriting experience preferred. Self-starter and persistent. Possesses a natural disposition to strive to exceed calling metrics and production goals. Effective team player with ability to work across business partner groups in a fast-paced, highly collaborative environment. Operates with a sense of urgency balanced with adherence to the firm's risk appetite. Exceptional writing, interpersonal and communication skills, both verbal and written to communicate with clients, all levels of employees, management, internal partners, and clients. Strong organizational and time management skills with ability to manage multiple priorities. Ability to identify and solve problems/issues and timely escalation of known risks and issues. High interest in, outreach to, and involvement in the communities where we live and work. Strong knowledge and application using Salesforce and MS Office products including Outlook, Excel, Word, and PowerPoint. The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.

Posted 1 week ago

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Texas Capital Bancshares, Inc.Houston, TX
Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com. Brief Overview of Position A Corporate Banking Associate II will have corporate banking experience, with experience in the Franchise Finance industry a plus but not necessary. The Associate will help drive our financial results by supporting Senior Coverage Bankers in their efforts to identify opportunities and deepen relationships. This role will report to the Head of Branded Retail and will be accountable to deliver best-in-class experiences and comprehensive financial solutions to clients and prospects. We are seeking qualified candidates with a passion for a long-term career in banking and the following core competencies Responsibilities Prepare for and engage in client and prospect calls individually and in support of Senior Coverage Bankers, with front-line activities comprising ~35% of the Associate II's workday. Monitor transactions in the pipeline from prospecting phase through closing, both internally and externally. Support Senior Coverage Bankers in sourcing new prospect opportunities and develop solution-oriented pitch materials for clients and prospects. Identify cross-sell opportunities within existing portfolio. Responsible for coordinating and reviewing analyst prepared screening memos, underwriting documents, term sheets and return models to streamline the credit approval process. Review and finalize diligence lists and questions prior to meetings. Provide underwriting bandwidth during high growth periods especially on complex transactions. Assist Portfolio Managers with renewals and reviews of existing portfolio. Assist in recruiting, coaching, and mentoring junior colleagues. Qualifications Bachelor's degree in business (Finance, Accounting, Real Estate, etc.) or other relevant degree. 3 to 4 years of experience in Banking, Commercial Banking preferred or other relevant experience. Effective team player with ability to work in a fast-paced, highly collaborative environment. Exceptional writing, interpersonal and communication skills. Strong Analytical skills - critical thinking, data and information analysis, research, and problem solving. Strong Organizational and time management skills. Strong knowledge and application of Credit Underwriting (i.e., cash flow models, financial spreads, and credit packages). Strong knowledge of banking suite of products and services. Strong utilization of Salesforce and MS Office products including Outlook, Excel, and PowerPoint in order to produce reports, correspondence, and presentations Ability to produce reports, correspondence and presentations using Salesforce and Microsoft Office including Outlook, Excel and PowerPoint. The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.

Posted 3 weeks ago

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Dollar BankPittsburgh, PA
Job Description The Regional Banking Supervisor plays a key role in delivering exceptional customer service and strengthening customer relationships. This position involves engaging in meaningful interactions to understand customer needs and providing tailored recommendations on banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions. In addition to a comprehensive retail training program designed to develop consultative sales skills, the Regional Banking Supervisor supports branch operations and ensures service excellence. This role provides an opportunity to lead by example, guiding team members in delivering personalized financial solutions while maintaining a high standard of customer satisfaction. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's North Region markets. These branch locations include Cranberry, Wexford, Richland, Butler, North Hills, Natrona Heights, and Shaler. Travel reimbursement is provided after a specific mileage threshold is met. Education and Experience Requirements: High school diploma/GED required. One year demonstrated track record of achieving sales goals is required with either College (Associate's) degree OR a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry. Leadership, supervision, or mentorship experiences required. Ability to travel between multiple assigned branches according to business needs. A valid driver's license and access to a reliable vehicle is required. Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency. Essential Functions: Build relationships with our customers by engaging in a consultative sales approach. Utilize the relationship building skills taught through Dollar Bank's training program to create customer loyalty. Educate our customers on ways to utilize technology in branch, online or mobile. Utilize sound decision making skills while balancing customer service and financial loss. Assist in training and development of new employees within the bank. Learn how to open and close branches. Adhere to all established branch operational processes and procedures. Multitasking skills to quickly shift from transaction to transaction. Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction. Arithmetic skills to count money accurately. Computer literacy to access account information and process transactions. Develop a thorough knowledge of Bank products and guidelines by attending the required classes. Maintain a professional appearance and conduct yourself in a professional manner at all times. Maintain the highest level of professional integrity and ethics All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Posted 3 weeks ago

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Truist Financial CorporationNew York, NY
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for providing client coverage banking services to corporate clients, to include corporate finance, capital markets, and treasury and payment solutions, designated by industry vertical, with a focus on mid to large cap-sized private and public companies. Expertise in maximizing client engagement and delivering Truist's full suite of products and capabilities. Additional responsibilities on internal client management duties as specified by manager and team. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Works closely with senior CIB professionals. Performs assigned duties with some independence, including but not limited to, due diligence, document processing, financial modeling, statistical analysis, research, and presentation development. Additional responsibilities on internal client management duties as specified by manager and team. Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. BA/BS degree Licenses: Series 7 or 79, 63 Proven analytical ability and attention to detail Solid leadership and interpersonal skills Proven ability to work well in a fast-paced, team-oriented environment Strong written and oral communication skills 1 year of related work experience since graduation from an undergraduate program Preferred Qualifications: 2 years of related work experience since graduation from an undergraduate program The base salary for this position is $105,000. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 1 week ago

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Fidelity National Information ServicesLittle Rock, AR
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5% Job Description We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS? About the Team Our Core Banking Service Delivery Managers provide high-touch support across incident, problem, and change management. They proactively monitor performance, lead major incident communications, manage escalations, and ensure timely root cause analysis (RCA) and change execution. With a client-focused approach, they tailor communications from executive briefings to daily updates - driving service excellence and continuous improvement. What You Will Be Doing As a Senior Service Delivery Manager, you will be responsible for overseeing the service aspects of client relationships. This includes managing escalations, ensuring successful execution of client projects and implementations, driving account plan initiatives, fostering strong relationships with client stakeholders, and leading efforts to enhance client satisfaction and loyalty. Build and maintain strong relationships with clients and internal teams. Oversee service delivery, manage escalations, and ensure client satisfaction. Lead regular client status calls to review service topics and project updates. Conduct root cause analysis to identify underlying issues impacting service delivery. Educate clients on processes, tools, and self-service resources. Conduct service value reviews and support client loyalty initiatives. Monitor SLAs and coordinate resolution of service issues, including penalties and credits. Review billing and variance reports; resolve discrepancies and support collections. Provide oversight on commitment requests and ensure timely, accurate billing. Identify opportunities for additional services and refer to account leadership. Participate in business reviews to align with client strategy and FIS offerings. What You Bring Bachelor's degree in business, finance, related discipline, or the equivalent combination of education, training, or work experience. Typically, around 10 years' banking or related financial industry and technical support experience. Working knowledge of FIS systems, as wells as the industries in which FIS competes for business. Demonstrated success of client management, technical support, and problem resolution skills. Proven ability to oversee projects and escalations commensurate with job expectations. Direct experience with institutional client support, on call rotations, problem ticket management, and client reporting. What We Offer You A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Posted 4 days ago

NBT Bank logo
NBT BankPittsfield, MA
Pay Range: $119,993.00 - $160,008.00 Responsible for full range of New business Development activities. Evaluates loan applications and makes recommendations to higher authority. Maintains a loan portfolio that includes gathering relevant financial data and maintains customer relationships. Complies with bank policies and Federal/State regulations dealing with Commercial Lending. As necessary works with more experienced Banking Officers in handling more complex relationships. Education and Experience: 4 year degree or related experience 5-7 years lending experience Skills and Abilities: Strong accounting and credit analysis background Strong oral, written and listening skills Ability to attain/exceed goals Strong management and leadership skills Tasks Performed: 40% Develops a portfolio through New Business Development activities handling all but the largest most complex relationships with borrowing, depository and Trust needs. Maintains awareness and adherence to Bank policy as well as Federal/State regulations affecting Commercial Lending. 25% Evaluates loan applications and makes recommendations to higher approval authority after analyzing borrower capacity, financial data, industry trends, collateral position, management ability and using personal judgment to determine credit worthiness. 20% Maintains and services a loan portfolio including the timely gathering of financial data and keeping contact with customer, properly documenting borrower status through file write-ups. 10% Seeks advice and guidance from more experienced lending Officers throughout the loan underwriting, approval and closure process. 5% Other duties as assigned Physical Requirements: Communicate effectively with internal and/or external customers Stationary 50% of time Move about within or between locations Bend, Twist, Crouch, Squat Move Objects to Maximum 10 lbs Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Posted 1 week ago

Enterprise Bank & Trust logo
Enterprise Bank & TrustAlbuquerque, NM
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: VP Business Banking Job Description: Summary: Manage and expand an existing loan portfolio of business banking customers while also assisting bank partners with the development of new relationships. Business banking customers are those that generally have revenues under $10,000,000 and loan needs under $1,500,000. It is expected that the role be proactive in providing financial solutions to both existing and prospective clients. Also responsible for developing sound and profitable business relationships, assessing credit and exceeding customer needs and expectations while complying with regulatory requirements. Essential Duties and Responsibilities: Manage and service business banking relationships by working closely with customers, focusing on relationship retention. Evaluate pertinent financial information and determine whether a credit is an acceptable risk. Approve loans within assigned lending authority according to company policies and procedures. Recommend credits outside lending authority to the next level in accordance with established procedures. Monitor existing loans for delinquencies as well as conformity to terms and conditions. Work closely with Branch Managers and lobby staff to cross-sell additional bank products and services. Actively participate with and assist senior lending officers on larger, more complex credits. Monitor market conditions, observe competitor impact and make recommendations to maintain competitive and profitable product line. Develop and maintain comprehensive knowledge of all bank products and services, including loans, cash management, credit cards and deposits to facilitate cross-selling and enhance the client experience. Analyze financial statements and related information. Frequently represent the bank in the business community; actively develop relationships with business owners, C-level execs, COIs, etc. and build a network of prospective bank customers. Monitor the financial health of borrowers/guarantors and analyze financial statements Develop and implement a marketing plan to increase loan referrals from outside referral sources and internal bank partners Performs other duties as required. Qualifications: Must have demonstrated skills in commercial credit underwriting, business development and portfolio management for small-to-mid-sized companies. Must have excellent communication, presentation and tactful interpersonal skills. Superb people skills to work within a team environment and successfully develop and retain client relationships. Proven ability to cross-sell other banking products, including loans, deposits and treasury management. Self-motivated to work independently and take ownership. Effective time management and organizational skills are required. Must be attentive to detail and accurate when analyzing financial statements and presenting a credit package for formal approval. This position requires the use of sound business discretion, good judgment, and excellent problem solving skills. Strong working knowledge of regulations, compliance standards, market trends and products relating to the banking industry. Superior analytical and decision making skills based on a thoughtful assessment of risk. Supervisory Responsibilities: None Education and/or Experience: Bachelor's degree (B.S.) from four-year college or university Five to seven years related experience and training in Commercial and/or Business Banking Computer and Software Skills: Microsoft Office Salesforce Google Mail Certificates, Licenses and Registrations: None Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE.

Posted 2 weeks ago

Mechanics Bank logo
Mechanics BankHonolulu, HI
Mechanics Bank is currently searching for a Branch Manager Retail Banking to join our team at our Kahala Branch. The Branch Manager is vital in driving the branch towards achieving success across key areas including sales initiatives, consumer and commercial banking management, customer service, operational management, and community involvement. The Branch Manager is expected to actively make outside business development sales calls and take a leadership role within the community through participation in community events. The Branch Manager will develop and implement strategies that align with the branch's budget and profitability goals, ensuring the delivery of superior banking services and fostering a culture of teamwork and exceptional service. What you will be doing: Develops and implements sales strategies to meet sales goals, providing ongoing training, coaching and performance feedback. Achieves targets for commercial and consumer banking products and services. Conducts outside business development efforts to expand the branch's market presence and customer base. Leads the branch team towards achieving sales goals, providing ongoing training, coaching and performance feedback. Manages and deepens commercial and consumer banking relationships, ensuring high levels of satisfaction and loyalty. Responsible for partnering with commercial lenders and treasury sales teams in a collaborative environment to deliver the best product and services solutions. Offers tailored financial advice by thoroughly understanding client needs and available banking solutions. Continuously assess portfolio performance, initiating strategies for growth and improvement. Ensures compliance with banking regulations and policies, overseeing smooth daily branch operations. Develops and implements a strategic branch plan that considers market potential and aligns with budget and profitability goals. Enhances operational efficiency to improve productivity and minimize costs. May process transactions and account maintenance activities including processing daily transactions, opening a cash drawer, balancing the ATM, Wire Transfers, and/or acting as a back-up for the vault banker. Serves as a resource for complex account servicing needs. Works with staff to generate ways to pleasantly surprise customers, differentiating the bank from competitors. Proactively educates customers on utilizing available access channels. Assists customers with account servicing needs and resolves difficult customer issues with diplomacy. Conducts care and relationship review calls with consumer and business clients to ensure satisfaction. Represents the bank at community and business events, participating actively to enhance the bank's community relations. Serves as the face of the bank in community and business events, actively sponsoring and participating to strengthen the bank's community ties. Builds and maintains strong community relationships, leading initiatives that contribute to local development and underscore the bank's commitment to the community. Who you are: Bachelor's degree in finance, business administration or related field. Minimum of 5 years in banking with at least 3 years in a leadership role, inclusive of experience in outside sales and business development. In depth knowledge of banking regulations, market trends and a wide array of financial products and services. Successful track record in sales, business development, and managing successful teams. Strong leadership skills with a focus on community involvement and the ability to build and maintain professional relationships. Strong analytical, planning, and decision-making skills. Competency in banking systems and proficiency in Microsoft Office Suite. Local travel required. Valid driver's license, vehicle, and liability insurance required. Maintenance of internal and professional licenses and certifications specific to this job classification as directed by the Bank. #LI-AS1 Salary: $68,640.00 - 107,610 annually Eligible for Commission/Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: Medical, prescription, dental, and vision coverage for employees and their eligible family members Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits Health Savings Account with employer contribution Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit 401(k) and Roth 401(k) with company contribution 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program Supplemental Health plans, Voluntary Legal and Identity Theft Services 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. Please view Equal Employment Opportunity Posters provided by OFCCP here. To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.

Posted 30+ days ago

Sofi logo
SofiGreenville, DE
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Head of Fair and Responsible Banking is a key member of the Compliance senior leadership team responsible for designing, implementing, and overseeing the enterprise-wide strategy for fair lending, responsible banking, and consumer complaint management. This role leads the fair lending advisory and analytics functions, which ensures that all business practices are aligned with fair lending regulatory expectations and internal standards. The role will also provide strategic direction, subject matter expertise, and oversight for the broader fair banking practices and consumer complaints. This leader will partner with lines of business, compliance, risk and legal teams to proactively identify risks, provide credible challenge, and implement sustainable solutions. The successful candidate will bring deep fair lending, responsible banking and complaints oversight regulatory expertise, analytical acumen, and a passion for embedding responsible banking concepts into financial products, services, and operations. What you'll do: Strategic Leadership Develop and lead the bank's Fair and Responsible Banking program, ensuring alignment with regulatory requirements, enterprise risk appetite, and core values Serve as the enterprise subject matter expert on fair lending, UDAAP, and related consumer protection laws (e.g., ECOA, FHA, regulatory guidance) Provide strategic and operational leadership to the Fair Lending Advisory, Fair Lending Analytics, Responsible Banking, and Complaints Management Oversight teams Build, lead, and mentor a team of highly experienced compliance professionals and data scientists focused on all aspects of fair and responsible banking Fair Lending Advisory Maintain and execute the fair lending program Lead a team of experienced fair lending officers to execute the program Act as subject matter expert to both the first and second lines, regarding fair lending risk and oversight expectations Advise compliance, risk, product, credit, marketing, etc., teams on fair lending risks across the lending lifecycle Design and execute the fair lending risk assessment Design and execute fair-lending related review and monitoring activity Ensure appropriate and effective fair lending training across the organization Fair Lending Analytics Maintain and execute the fair lending analytics program Lead a team of data scientists to execute the program Act as subject matter expert to both the first and second lines regarding fair lending analytics and ongoing monitoring processes and oversight expectations Oversee the use of advanced statistical and analytics tools to detect and monitor fair lending risk Responsible Banking Maintain and execute the responsible banking program Lead a team of responsible banking officers to execute the program Design and execute the responsible banking risk assessment Act as subject matter expert to both the first and second lines regarding responsible banking risk and oversight expectations Ensure appropriate and effective responsible banking training across the organization Complaints Management Oversee the enterprise complaints management program, ensuring robust intake, analysis, resolution, and escalation processes. Analyze complaint trends to identify systemic issues and opportunities for product or service enhancements Implement effective regulatory complaint response policies Report findings to senior management and help drive root-cause remediation efforts Governance, Reporting, and Regulatory Engagement Prepare and present reports, metrics, and risk assessments to the Board, Risk Committees, and regulators Lead responses to regulatory examinations, inquiries, and feedback related to fair and responsible banking and complaints oversight What you'll need: Deep, applied knowledge of federal and state fair lending and consumer protection laws and regulations (e.g., ECOA, FHA, UDAAP, etc.) 15+ years directly leading fair lending and responsible banking programs at mid to large sized national banks 10+ years directly leading fair lending analytics teams 10+ years applying fair lending concepts to mortgage products and processes (additional experience in the 1LOD preferred) 10+ years applying fair lending concepts across multiple other products and processes (personal loans, student lending, card, auto) 10+ years applying responsible banking concepts across a broad range of banking and financial products and services 7+ years directly leading enterprise complaints oversight programs and broad understanding of a range of associated regulations (Reg E, Reg Z, Reg DD, etc.) Proven ability leading large, highly experienced, teams of compliance officers and data scientists Significant experience leading relationships with regulatory agencies (e.g., CFPB, OCC) Strategic thinker with strong solutions-focused business acumen and ability to influence across all levels of the organization Proven ability to build collaborative relationships with cross-functional partners Strong written and verbal communication skills. Comfortable presenting to and advising executive leadership and regulators High integrity, ethical judgment, and commitment to advancing financial inclusion and fairness Experience operating in a fast-paced, growth-oriented company Nice to have: Bachelor's degree or advanced degree in related field Experience working in a bank 1LOD Certification in compliance or risk management (e.g., CRCM, CCEP, FRM). Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $182,400.00 - $313,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 30+ days ago

Camden National Corporation logo

Digital Banking Systems Administrator

Camden National CorporationConcord, NH

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Job Description

Live here. Play here. Bank here. Work here.

If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place.

Get to know us:

  • We're your local community bank-and have been since 1875-that is committed to providing excellent customer service and giving back to our communities.

  • We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.

  • Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.

  • We've been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

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Position Summary:

The Digital Banking Systems Administrator will display a mastery of Camden National Bank's Digital Banking Systems. This position supports the digital growth of the bank with general responsibilities including administration, management, support, upkeep and evolution of all applicable systems and services. The Digital Banking Systems Administrator should collaborate with all business lines and develop and maintain tools, processes, and reliable data that help the Bank make more effective business decisions, be consistent in the way we measure and drive performance, and improve service, quality and productivity. This role will need to understand the other systems within the bank and how they interact with Digital Banking Systems and should excel in the following areas: Project Management, Leadership, Operations, Technology and Industry Knowledge, Data Analysis, Digital Communications, Customer Services, Internal Support, Troubleshooting, Online and Mobile Banking Products and System Administration.

Essential Duties and Responsibilities:

  • Lead and manage the implementation of new services or functionality and upgrades to our digital platforms and app updates

  • Lead and manage early adopter and beta partnerships with our digital banking vendor, core provider, and/or third-party service providers

  • Understand file transfer processes between our banking vendor, core provider, and/or third-party service providers and the subsequent relation to the customer experience and/or bank operations

  • Develop and maintain diagrams demonstrating micro and macro level calls/responses and relationships between our digital banking vendor, core provider, and/or third-party service providers

  • Maintain awareness of current events with impacts to Camden National Bank's Digital Banking platform, including but not limited to: cybercrime, consumer technology product trends, commercial technology product trends, cyber security trends, and technology legislation

  • Maintain awareness of competitor product and service offerings in the U.S. and abroad and mainstream features available on popular apps and websites (i.e. biometric login, reveal password, code generators for authentication)

  • Create, update, edit, and approve department procedures and training documents and department Confluence and SharePoint sites

  • Provide Tier 3 customer support when Tiers 1 and 2 are unable to resolve customer inquires

  • Submit, manage, and resolve cases with our digital banking vendor, core provider, and/or third-party service providers

  • Identify, validate, and report bugs and issues within the base digital banking platform and app for all services supported by our digital banking vendor, core provider, and/or third-party service providers

  • Participate in software development research, representing the bank and influencing vendors towards adopting UI and functionality favorable to the Camden strategy

  • Administration of Q2Central/Q2Co-Pilot/Q2Console, Q2 SMART, Q2 Discover, SmartPay Manager and Business, PayCenter Portal (Zelle), IPay Portal, Smartsheet (at a department level) and Q2Customer Portal

Basic Qualifications:

  • Bachelor's degree in IT, Data Analysis, Business or related field

Preferred Qualifications:

  • 5 or more years of similar or relatable experience

  • Knowledge of coding

Skills and Abilities:

  • Ability to form strong relationships

  • Outstanding verbal and written communication skills

  • Ability to read/write SQL data query language

  • Effectively use technology to perform daily activities and outstanding customer service

  • Ability to collaborate and work successfully in a team environment as well as independently

  • Top-notch attention to detail to maintain the highest level of accuracy when handling daily functions

  • Maintain a level of discretion and confidentiality while dealing with sensitive customer information

Supervisory Skills:

  • This job has no supervisory responsibilities

The statements contained herein reflect general details as necessary to describe the principle functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or to equalize peak work periods to balance workloads.

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Our comprehensive total rewards package offers something for everyone!

  • Robust medical, dental, and vision insurance packages
  • Generous time off, including paid federal holidays and paid day off for your birthday
  • 401(k) retirement savings plan
  • Tuition reimbursement, professional development, and career growth opportunities
  • Employee assistance program
  • Comprehensive wellness program

Pursue a career at Camden National Bank and apply today. We can't wait to hear from you!

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We are guided and inspired by our Core Values:

  • Honest and Integrity above all else
  • Trust built on fairness
  • Service that creates remarkable experiences
  • Responsibility to use our resources for the greater good
  • Excellence through hard work and lifelong learning
  • Diversity realized through inclusion and respect

Equal Opportunity Employer

Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

Learn more about why employees love working at Camden National Bank!

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