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The Paradies ShopsSouth San Francisco, CA
POSITION DESCRIPTION POSITION TITLE: General Manager EMPLOYMENT CLASSIFICATION: Exempt POSITION REPORTS TO: Flagship Manager/Regional Vice President DEPARTMENT: Dining Division POSITION SUMMARY: At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler's attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences. The General Manager is truly a partner, as they invest in the restaurant for which they are ultimately responsible. Whether leading an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. You demonstrate a passion for the Guests' overall experience, through the selection, development, and motivation of associates. Your commitment to running an efficient and profitable restaurant is evident by maintaining the highest standards and unwavering support for the entire staff. In joining our team, you commit to supporting this mission, by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected. DUTIES AND RESPONSIBILITIES All Paradies Lagardère positions, including the General Manager, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), and recognize and satisfy all restaurant guests. The General Manager will provide 100% support and commitment to achieving the company's strategic goals including profitable growth, guest satisfaction and associate engagement. The General Manager is responsible for executing the location/brand standards as designed, taking ownership of the restaurant, and providing leadership to the team. Ensure all guests receive an exceptional experience and create a culture where employees are empowered to do the same. The General Manager strives to develop and mentor the Management Team as well as the hourly employees, acting as a role model and a teacher. Functions include, but are not limited to the following areas: People Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning. Must be passionate about supporting your TEAM! Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your assigned area of responsibility, ensuring upward mobility for high performing team members and managers. Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures. Source high potential candidates using a variety of recruiting avenues. Ensure each candidate is screened using approved interview guides. Ensure all direct reports complete all compliance based and brand specific training by the due date. Set clear performance goals and expectations for your team. Following up consistently, providing feedback on an ongoing basis. Ensure performance evaluations and associate coaching is delivered on a timely basis. Drive associate engagement through a variety of methods, including the annual engagement survey. Be an active listener and leader, holding regularly scheduled meetings to assess the team's morale and making necessary adjustments. Operational Excellence Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind. Must have a passion for the guest! Must say "Yes", "Please" and "Thank You"! Must smile often! Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests. Role model the behaviors and service expectations you have of your team. Maintain professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code. Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments as necessary. Create a culture that promotes a safe and healthy environment. Ensure that all HACCP related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure consistent high quality of food preparation and service. Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not. Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry. Profitable Growth Drive top line sales and profitability Analyze financial data on a daily basis and take appropriate action to maintain profitability. Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals, as a percentage of sales, must be achieved. Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control. Ensure all recipe and portioning standards are being followed to minimize costs. Monitor supply purchases, utility usage and miscellaneous expenditures, making adjustments as necessary to ensure profitability. Ensure personnel/payroll related administrative duties are completed accurately, on time, and following company policies and procedures. Ensure that proper security and loss prevention procedures are in place to protect associates, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or associate is injured. Review financial information frequently with the management team to assist with achieving financial goals. All managers are required to know the cost and budget goals. Innovation Identify opportunities and solve them. Must have a thorough understanding of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling and time keeping, email, and electronic filing systems. Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations. In response to key observations, you must be innovative and collaborative in driving departmental success. Productivity Maximize resources to improve process and grow the business. Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts. Self-driven, work independently, and always do the right thing. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Must be able to sustain performance under conditions of stress-such as tight deadlines and detailed questioning. Effective Communication Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. Role model and provide accessibility to all management and staff for open communication, leadership, direction, and motivation. Open-minded to feedback. Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions. Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present. Must exhibit leadership courage and the ability to coach up as well as coach direct reports. Position Qualifications: 5-7 years of experience in a full-service restaurant. Obtain and maintain current Serve Safe Food Manager's Certification within six months of hire/promotion. Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances. Standing for long periods and the ability to work in an environment with varying temperatures. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative. Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs. Proficiency required in reading and writing, Microsoft Office Suite, and mathematics. This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind. PACES FERRY ROAD, SUITE 400, ATLANTA, GEORGIA 30339 (404) 344-7905 / FAX: (404) 349-3226
Posted 2 weeks ago
The Paradies ShopsArlington, VA
Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year. Great Reasons to Work with Us Career advancement opportunities Fun Work Environment Medical Benefits Company Paid Time Off Premium pay for Worked Holidays 401K Program On-line Learning system Associate recognition Programs Merchandise and dining discounts Transportation and parking space assistance How you can Make a Difference Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept. Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system. Handles money, processes credit and debit card, makes change, while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures. Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
Posted 30+ days ago
PM Hotel GroupAustin, TX
What You'll Do: Tasked with assisting the Food & Beverage manager in their functions and the team. The Food & Drink Supervisor is no small potatoes. With your knowledge, expertise, and leadership skills you'll maximize the quality of our food & beverage and enhance our guests stay and experience. You'll also work side by side with members of the food and drink team supporting them daily. Still your cup of tea? Here are just a few of the tasks you'll be completing on a daily basis: Train, and schedule F & D employees. Collaborate with the F & D manager in the creation of new menus. Assist the Food & Drink Manager to evaluate the performance and encourage the improvement of the associates in the food and beverage department. Assist the Food & Drink manager to clearly describe, assign and delegate for the operation of the various food & beverage sub-departments. Must be flexible and willing to assist in either the back of the house on the line or other duties, or the front of the house behind the bar or serving our guests. Assist the Food & Drink manager with duties as assigned. Where You've Been: You have a high school diploma at minimum, although an additional certificate in hospitality or a similar field is a plus. You have previous supervisory experience in hospitality and an additional experience in the Food & Beverage industry on the line or behind a bar. Most importantly, you're someone who has excellent problem-solving skills, leadership skills, and is able to perform under pressure. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Posted 30+ days ago
The Paradies ShopsReno, NV
$15+ / hour
SALES ASSOCIATE RETAIL SALES Reno Tahoe Airport - Paradies Lagardère Jobs Our location in Reno is now hiring Associates, Full Time and Part Time. Imagine working in the following brands in the Airport: CNBC, PGA TOUR, Brighton Collectibles, and Travel Essential gift stores and Warehouse. We offer positions such as Sales, Replenishment and Brands sales. If you are interested, scroll down for more information. Starting from $15 based on experience. After applying on-line call the Hiring Manager: 775-329-6021 Great Reasons to Work with Us Career Advancement Opportunities Fun Work Environment Medical Benefits (for full time positions) Company Paid Time Off Associate Recognition Programs Merchandise Discounts Free Parking Free Uniforms Position Description Summary: A Sales Associate is responsible for providing First Class Service to our customers. If you are friendly and enjoy people, we are the team for you. POSITION REQUIREMENTS & QUALIFICATIONS: Put the customer first at all times. Ability to work various shifts in a 7/365 team orientated environment, including weekends and holidays. Ability to pass the Federal Criminal History Record Check and Paradies Lagardère Background Check. Computer work, heavy lifting (up to 40 lbs.), long standing periods, climbing, bending. Job Types: Full-time, Part-time Pay: From $15 per hour
Posted 2 weeks ago
PrimeFlightCarolina, PR
WHERE THE PACKAGES LAND AND GOODS TAKE FLIGHT - FREIGHT AGENT WANTED! Freight Agents work in a fast-paced warehouse environment, where they accurately scan, label, and process customer packages while maintaining efficient workflows to ensure proper handling, tracking, and timely preparation for shipping and delivery. WHAT IT'S LIKE TO WORK AS A FREIGHT AGENT Manually load and unload cargo, ensuring proper handling and storage in accordance with safety regulations Operate handheld barcode scanners to accurately scan, label, and track packages for shipment Verify product information and inspect packages for damage, reporting discrepancies to leadership Move packages to correct warehouse locations, maintaining accuracy to minimize shipment errors Follow safety protocols and standard operating procedures in a fast-paced environment Exemplify PrimeFlight customer service and safety standards Perform any additional duties as assigned by management WHY WORK FOR PRIMEFLIGHT? Enjoy benefits like health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary) We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression Enjoy a competitive pay scale QUALIFICATIONS 18 years of age or older Eligible to work in the United States Communicate effectively in English (reading, writing, speaking) Warehouse or inventory management experience is a plus Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices Effectively communicate with colleagues and clients, both in-person and through electronic means Pass a background check and drug screen Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable) Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE: Ability to lift up to 70 pounds Prolonged standing and walking in an indoor/outdoor environment as applicable May need to reach with arms and grasp with hands May need to push, pull May need to crawl and crouch, at times, in confined tight spaces May need to bend, stretch, squat, kneel May need to climb and work at elevated heights Exposure to moderate and at times high noise levels Exposure to Biohazards and/or Chemicals Exposure to outdoor elements Be able to hear and respond to the spoken voice and to audible alarms Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
Posted 30+ days ago
Menzies AviationCharlotte, NC
$18 - $18 / hour
As a member of the Menzies Aviation Aircraft Fueling Team, you will be responsible for the safe and efficient fueling/defueling and servicing of aircraft at the airport. You will need to perform simple mathematical functions such as adding, subtracting, multiplying, and dividing with regards to weight, measurement, and volume in order to interpret aircraft weight and balance loading instructions as they pertain to fueling. This role requires you to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures. Watch our Aircraft Fueler video: https://www.youtube.com/watch?v=heTA0cmrgOA Shifts Available: AM/PM (Must be open to working either shift and any days of the week including weekends, holidays, and OT) Pay: $17.93 | Increased to $18.23 after 90 days Key Responsibilities Perform fueling in a safe and efficient manner. Drive and operate fuel trucks, hydrant carts, and stationary carts to fuel aircraft. Responsible for accurate accounting of fuel transactions. Perform daily Quality Control checks on equipment. Maintain equipment in clean and functional condition. Ensure the correct loading and balancing of fuel. Responsible for defueling aircraft as directed. Comply with attendance standards. Qualifications: Must possess a valid US driver's license + 1 other ID to obtain custom badges/seals (we can accept an US Birth Certificate, SS Card, US Passport, Employment Authorization Card, or Permanent Resident Card) Must be at least 18 years of age. Must pass a pre-employment color vision test. Must pass a pre-employment drug screen. Ability to proficiently read, write and speak English. Have outside work experience. Handle fueling carts and fueling hoses which will require you to lift and move up to 70lbs. Ability to perform basic math calculations. Work is done primarily outdoors; must be comfortable working in all weather conditions. Must pass a background check and obtain US Customs seal. Must be available and flexible to work variable shifts including weekends and holidays. Benefits Advancement Opportunities to Lead and Supervisor Three Health Plans through Meritain Health that offer a variety of coverage. Two Dental Plans through Delta Dental Vision Insurance Plan through Met Life Vision Paid Vacation Accident Coverage Plan Critical Illness Coverage Plan Hospital Indemnity Coverage Plan Company Paid Employee Basic Life and AD&D Insurance $20,000. Voluntary Life and AD&D Insurance Voluntary Short-Term and Long-Term Disability Insurance 401K Savings Plan Employee Assistance Program Prepaid Legal Coverage Plan Identity Theft Protection Plan Pet Discount Coverage and Pet Insurance Plan Uniform Provided Paid Training EEO Statement Menzies is an equal opportunity employer and makes employment decisions exclusively on the basis of merit. The Company prohibits unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, citizenship, physical or mental disability, military or veteran status, marital status, medical condition, genetic information, sexual orientation, gender, gender expression or identity, or any other category protected by federal, state, or local law. All such discrimination is unlawful, and all individuals employed by Menzies Aviation are prohibited from engaging in this type of conduct. The Company further will make all employment decisions, including but not limited to, recruitment, hiring, promotion, retention, compensation, training, discipline and termination of employment decisions without regard to any characteristic protected by federal, state or local law.
Posted 30+ days ago
Redner's Markets Inc.Allentown, PA
POSITION TITLE: Night Crew Clerk DEPARTMENT: Grocery REPORTS TO: Grocery Manager / Store Director FLSA STATUS: Non-Exempt JOB SUMMARY: To maintain pricing, stocking, and rotation of merchandise in the grocery department. ESSENTIAL JOB FUNCTIONS: 1) Assist in unloading the merchandise. 2) Transport stock for storage to stock areas. 3) Open cartons and price items (if needed) accurately. 4) Keep store shelves fully stocked according to tag allocations. 5) Assist in building store displays. 6) Keep perishable merchandise rotated and pull out-of-code product as needed. 7) Control level of damaged goods. 8) Properly present assigned section prior to leaving at the end of scheduled work shift. 9) Observe policies and procedures established for each department. 10) Greet customers who come into the store and be observant. 11) Maintain a neat appearance according to the company's dress code policy. 12) Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: 1) Maintenance of price and protection program. 2) Housekeeping of sales and back room areas. 3) Assist with front-end service when needed. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Ability to read and write to properly tag merchandise, maintain proper inventory level and ensure rotation of product. 2) Ability to unload, transport, and place merchandise in specific areas. 3) Must have the ability to retrieve and place merchandise on the top racks in the grocery aisles for proper storage. The top racking process may be 20% of the time working in the aisles during the shift. 4) Ability to lift up to seventy (70) pounds at least forty percent (40%) of the time. 5) Ability to follow written and verbal instructions.
Posted 30+ days ago
Oshkosh Corp.Ontario, CA
About Oshkosh AeroTech, an Oshkosh company Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people's lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO, JetAire, JetPower, AmpTekÔ, Jetway, and more. Join Oshkosh Aerotech as a Dispatcher, where you will work with onsite maintenance teams and efficiently schedule technicians to maximize operational resources. You'll manage incoming work orders, maintain accurate records within the CMMS, and act as the primary liaison between customers and vendors. Ideal candidates possess excellent organizational and communication skills, enjoy dynamic environments, and are committed to safety and teamwork. OUR BENEFITS Joining Oshkosh Aerotech means becoming a valued member of a dynamic team with a comprehensive benefits package, including medical, dental, vision coverage, 401K, and more! YOUR IMPACT These duties are not meant to be all-inclusive, and other duties may be assigned. Coordinate customer service needs with onsite maintenance teams. Handle phone inquiries, enter work orders, and maintain accurate CMMS records. Schedule technicians efficiently, maximizing resource utilization. Serve as primary contact for customers and vendors. Generate operational reports and recommend efficiency improvements. Comply with company safety protocols and collaborate effectively in a diverse environment. MINIMUM QUALIFICATIONS High School diploma or GED equivalent. Valid Driver's License. Ability to obtain airport security clearance. 2+ years of related experience in customer service or dispatching Availability to work day or night shift including weekends and holidays. PREFERRED QUALIFICATIONS Experience in airport operations. 2+ years of related experience with data entry, scheduling workloads, and processing work orders Excellent customer service and interpersonal skills. Basic proficiency with computers and common software applications. PHYSICAL DEMANDS While performing the duties of Dispatcher, the employee is regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to climb or balance and work in small spaces. Ladder work required. The employee must regularly lift and/or move up to 50 pounds. Ability to work in outside weather conditions on an airport ramp around aircrafts and the confined areas of baggage conveyor systems. Specific vision abilities required by this job include good close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand / eye coordination is required. WORK ENVIRONMENT The work environment is similar to airport operation with vehicular traffic. The employee is regularly exposed to moving mechanical parts, high, precarious places, outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, cold, and vibration. The noise level in the work environment is usually loud. Employees will work on an airport ramp around aircrafts and around heavy equipment. Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
Posted 30+ days ago
ODORZX INC.Santa Ana, CA
We are currently seeking a car washer/driver to join our team at ODORZX INC. in Santa Ana (SNA). As a car washer/driver, you will be responsible for cleaning the interior and exterior of vehicles, as well as safely and efficiently operating the vehicles for transportation purposes. This is a fast-paced position that requires attention to detail and a high level of customer service. Responsibilities: Clean and detail the interior and exterior of vehicles Operate vehicles in a safe and responsible manner Perform regular maintenance tasks, such as checking tire pressure and fluid levels Transport vehicles to different lots Long distance driving for special deliveries Provide excellent customer service and ensure customer satisfaction Requirements Qualifications: Previous experience as a car washer/driver or similar role is preferred Experience NOT required (Will train) Valid driver's license with a clean driving record Ability to multitask and work in a fast-paced environment Attention to detail and strong organizational skills Excellent communication and customer service skills Ability to work well independently as well as in a team Must be at least 18 years old • Must have prior driving experience in various vehicles (trucks, vans, cars) • Must have a current and valid driver's license with no moving violations and/or at-fault accidents on driving record in the past 3 years • Must be authorized to work in the United States. • Must have reliable means of transportation ODORZX INC. is a reputable company that provides opportunities for growth and development. Join our team and contribute to providing our customers with outstanding service and satisfaction. Benefits Full Time Benefits Include: Vacation Time (After 1 Year) 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus Rapid Advancement Opportunities
Posted 30+ days ago
ODORZX INC.Irving, TX
We are currently seeking an Operations Supervisor to become an integral part of our team! You will be on your feet all day in a fast pace, outdoor setting running point on different objectives daily. You will be in charge of a diverse team with multiple tasks at hand. Interpersonal skills will be a must as you will work closely with the client on a daily basis. Your success and opportunities will be endless with our company as we continue to grow and scale! Responsibilities: Clean interior and exterior of automotive vehicles Check in vehicles, create incident reports digitally Transport vehicles accordingly to designated areas Operate various equipment to clean interior of vehicle to assigned standards Keep accurate record keeping off all work performed Work independently and within a team environment Continuously meet processing and standardization minimums Maintain labor control and scheduling while communicating consistently with client Requirements Qualifications: Previous experience as an automotive technician, detailer, or other related fields preferred Experience required Knowledge of various cleaning equipment Flexibility to handle multiple tasks in an organized manner Deadline and detail-oriented Ability to stand, walk, and bend while working outdoors in all types of weather conditions Professionalism, Accountability, and Ownership Must be able to pass following insurance requirements: Must be at least 18 years old • Must have 1 (one) year of experience handling similar job responsibilities • Must have prior driving experience in various vehicles (trucks, vans, cars) • Must have a current and valid driver's license with no moving violations and/or at-fault accidents on driving record in the past 3 years • Must be authorized to work in the United States. • Must have reliable means of transportation odorzX is a rapidly growing company with unlimited growth opportunities. Possible opportunities include full-time (F/T) Vehicle Service Technicians, Vehicle Service Supervisors, and Operations Managers. Benefits Full Time Benefits Include: Vacation Time (After 1 Year) 401k With Match Medical Benefits (Medical, Dental, Vision 60 days) Sick Time Personal Days Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus Rapid Advancement Opportunities
Posted 30+ days ago
Pacific AviationSyracuse, NY
$16+ / hour
Do you take pride in helping others feel comfortable and cared for? Are you someone who brings calm to busy spaces and enjoys being on the move? Pacific Aviation/Superior Aircraft Services is hiring Wheelchair Attendants to join our team at SYR Airport—and we’re looking for dependable, service-minded individuals who can make a positive difference with every interaction! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that turns travel challenges into positive experiences. Whether it’s assisting with wheelchairs or offering directions, you’ll make a meaningful impact by ensuring every passenger feels supported and cared for. Your Mission: As a Wheelchair Attendant, you’ll be the helping hand that guides passengers through their travel journey. Here’s how you’ll make an impact: Assist Travelers: Assist passengers needing wheelchair or luggage assistance, making them feel cared for and valued. I nformation Expert: Provide general information and directions, ensuring passengers feel confident navigating the airport. Positive Presence: Maintain a friendly, professional attitude in every situation. Team Collaborator: Communicate and work closely with your teammates, airline staff, and supervisors to meet every passenger’s needs. Why You’ll Love This Role: Your role is essential to the travel experience—especially for passengers who need a little extra care. You’ll create a welcoming, respectful, and reassuring environment that passengers will remember long after their flight. What You Bring: A Growth Mindset: You approach each day as an opportunity to improve, embracing challenges as a way to build new skills. Professionalism: You show up with a positive attitude, treat everyone with courtesy, and take pride in doing the job right. Decision-Making & Organization: You stay calm under pressure, manage your time wisely, and handle tasks without needing constant direction. Team Spirit: You enjoy working with others toward a shared goal and understand the value of clear, respectful communication. Physical Fitness: You’re comfortable staying active throughout your shift and capable of assisting with luggage or mobility needs when necessary. Flexibility & Reliability: You’re dependable for your assigned shifts— Tuesdays and Wednesdays, 10:00 AM–4:00 PM or 12:00 PM–6:00 PM —and can adjust as needed to accommodate changes in flight activity. Requirements Ability to work for any U.S. employer without sponsorship. Reliable transportation to and from the airport. Must pass a TSA background check. Customer service experience is a plus. Second language proficiency is a plus. Benefits $15.50 per hour + Tips Paid Training – We’ll set you up for success. Holiday Pay – Because hard work deserves celebration. Uniform Provided – Look sharp without the shopping. Ready to Join Our Team? This is more than just a job; it’s an opportunity to be part of a team that values diversity, growth, and exceptional service. At Pacific Aviation/SAS, we don’t just accept differences—we celebrate them, believing that a diverse team is a strong team. Apply today and start your journey with us. Your next opportunity could take off right here at SYR!
Posted 30+ days ago
Pacific AviationBoston, MA
Pacific Aviation is looking for a motivated and experienced Supervisor to support our operations at Boston Logan International Airport (BOS). This is a great opportunity for someone with strong leadership skills and a passion for aviation to take the next step in their career. As a Supervisor, you’ll lead a team of frontline agents, ensure smooth daily operations, and uphold the high standards we’re known for. If you thrive in fast-paced environments and love working with people, we want to hear from you! What You’ll Do Lead and support a team of Airport Wheelchair Agents during daily operations Conduct flight briefings and debriefings with the team Coordinate with the team and airline personnel to meet flight needs Manage daily schedules and staff assignments Monitor agent appearance and equipment readiness Act as a point of contact for airline partners and ensure their standards are met Track and verify flight documentation Maintain safety and compliance standards while supporting continuous improvement Requirements What You Bring 6+ months of passenger service or customer service experience Strong leadership and communication skills Attention to detail and ability to stay calm under pressure Familiarity with airline procedures and airport operations (preferred) Legal authorization to work in the U.S. Ability to pass a background check Willingness to work a flexible schedule including early morning and mid shifts , weekends, and holidays Benefits Hourly Pay: $21.00 Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Paid Training Company-Issued Uniform Parking Discount Referral Bonus Program Cell Phone Plan Reimbursement
Posted 30+ days ago
ODORZX INC.Morrisville, NC
Join our team at ODORZX INC. as a Driver/Fleet Transportation professional at RDU Airport! In this role, you will be responsible for the safe and timely transportation of vehicles to various locations, ensuring top-notch service and attention to detail. You will play a key role in maintaining our fleet and delivering an exceptional experience to our clients. Responsibilities: Safely drive and transport vehicles to and from designated locations. Perform routine checks on vehicles, including tire pressure, fluid levels, and cleanliness. Maintain accurate record-keeping of trips and vehicle conditions. Assist with vehicle cleaning and detailing as needed. Provide excellent customer service to clients during transportation. Follow all safety protocols and regulations while performing driving duties. Requirements Qualifications: Previous experience as a driver or in a transportation role is preferred but not required (we will train the right candidate). A valid driver's license with a clean driving record. Strong attention to detail and commitment to safety. Ability to work in a fast-paced environment and adapt to changing situations. Excellent communication and customer service skills. Must be at least 18 years old and authorized to work in the United States. Reliable transportation to and from RDU Airport. Join our growing team at ODORZX INC. and embark on a rewarding career in fleet transportation. We value our employees and offer opportunities for advancement and professional development. Benefits Full Time Benefits Include: Vacation Time (After 1 Year) 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus Rapid Advancement Opportunities
Posted 30+ days ago
ODORZX INC.Morrisville, NC
Join our team at ODORZX INC. as a Car Washer/Vehicle Service Agent at RDU Airport! As a vital member of our service team, you will be responsible for ensuring that all vehicles are cleaned to the highest standards and are ready for our valued customers. This position requires dedication, attention to detail, and a passion for providing exceptional customer service. Responsibilities: Thoroughly wash and detail vehicles, including exterior and interior cleaning. Perform regular maintenance checks, including tire pressure and fluid levels. Safely operate cleaning equipment and tools to achieve optimal results. Document vehicle conditions and maintain accurate records of work performed. Collaborate with team members to ensure efficient workflow and high standards of service. Follow all safety procedures and guidelines for a safe working environment. Requirements Qualifications: Previous experience as a car washer, vehicle service agent, or in a related field preferred, but not required (Will train) Strong attention to detail with a commitment to delivering high-quality service. Ability to work in a fast-paced outdoor environment. Excellent time management skills and ability to multitask. Ability to stand, walk, and bend for extended periods while working in various weather conditions. Professional demeanor and strong customer service skills. Must fulfill insurance requirements: Must be at least 18 years old • Must have a current and valid driver's license with a clean driving record • Must have reliable transportation to and from the work site • Must be authorized to work in the United States Join ODORZX INC., a rapidly growing company with opportunities for career advancement. If you are passionate about cars and take pride in your work, we encourage you to apply today! Benefits Full Time Benefits Include: Vacation Time (After 1 Year) 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus Rapid Advancement Opportunities
Posted 30+ days ago
ODORZX INC.Grand Rapids, MI
We are currently seeking a skilled and motivated Carwash Team Member to join our team at ODORZX INC. We pride ourselves on delivering exceptional service and maintaining the highest standards and quality. If you have a passion for cars, an eye for detail, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. Responsibilities: Perform thorough and efficient detailing and cleaning, including interior and exterior cleaning, vacuuming, and window cleaning. Utilize appropriate cleaning products, tools, and equipment to ensure excellent results. Follow established processes and procedures to ensure consistency and high-quality standards. Assist client with their specific requirements, answer their questions, and provide exceptional customer service. Ensure the work area is clean, organized, and free from hazards at all times. Adhere to safety protocols and guidelines to minimize accidents and maintain a safe working environment. Keep up-to-date with industry trends, techniques, and best practices to continuously enhance your skills and deliver outstanding service. Requirements Previous experience in carwash and detailing is preferred, but we are willing to train the right candidate. Excellent attention to detail and the ability to work efficiently in a fast-paced environment. Strong manual dexterity and physical stamina to perform repetitive tasks and work in various weather conditions. Basic knowledge of car washing and detailing techniques, tools, and products. Exceptional customer service skills with a friendly and professional demeanor. Ability to work independently as well as collaboratively with team members. Reliable and punctual with a strong work ethic. Flexibility to work weekends and holidays, as required. Join our dynamic team and contribute to providing our clients with a clean and enjoyable driving experience. If you are passionate about cars and take pride in your work, apply today by submitting your resume and a brief cover letter outlining your relevant experience and why you are interested in this position. We look forward to reviewing your application and meeting you soon. Benefits Full Time Benefits Include: Vacation Time (After 1 Year) 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus Rapid Advancement Opportunities
Posted 30+ days ago
ODORZX INC.Boston, MA
We are currently seeking a skilled and motivated Carwash-Detailing Technician to join our team at ODORZX INC. We pride ourselves on delivering exceptional service and maintaining the highest standards and quality. If you have a passion for cars, an eye for detail, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. Responsibilities: Perform thorough and efficient detailing and cleaning, including interior and exterior cleaning, vacuuming, and window cleaning. Utilize appropriate cleaning products, tools, and equipment to ensure excellent results. Follow established processes and procedures to ensure consistency and high-quality standards. Assist client with their specific requirements, answer their questions, and provide exceptional customer service. Ensure the work area is clean, organized, and free from hazards at all times. Adhere to safety protocols and guidelines to minimize accidents and maintain a safe working environment. Keep up-to-date with industry trends, techniques, and best practices to continuously enhance your skills and deliver outstanding service. Requirements Previous experience in carwash and detailing is preferred, but we are willing to train the right candidate. Excellent attention to detail and the ability to work efficiently in a fast-paced environment. Strong manual dexterity and physical stamina to perform repetitive tasks and work in various weather conditions. Basic knowledge of car washing and detailing techniques, tools, and products. Exceptional customer service skills with a friendly and professional demeanor. Ability to work independently as well as collaboratively with team members. Reliable and punctual with a strong work ethic. Flexibility to work weekends and holidays, as required. Join our dynamic team and contribute to providing our clients with a clean and enjoyable driving experience. If you are passionate about cars and take pride in your work, apply today by submitting your resume and a brief cover letter outlining your relevant experience and why you are interested in this position. We look forward to reviewing your application and meeting you soon. Benefits Full Time Benefits Include: Vacation Time (After 1 Year) Medical Benefits (Medical, Dental, Vision) 401k Match Sick Time Personal Days Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus Rapid Advancement Opportunities
Posted 30+ days ago
ODORZX INC.Grand Rapids, MI
ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, and a passion for driving operational excellence, this might be the perfect opportunity for you! Responsibilities: Oversee and manage day-to-day operations, ensuring smooth functioning across multiple departments Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity Lead a team of employees, providing guidance, training, and performance evaluations. Coordinate and monitor all aspects of the supply chain, including procurement and inventory management Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness Foster a culture of safety, emphasizing adherence to established protocols and promoting a safe working environment. Lead by example by actively participating in manual labor tasks, demonstrating a strong work ethic and dedication to the team's success Collaborate with cross-functional teams to ensure seamless communication and alignment of operational goals. Develop and maintain strong relationships with clients, suppliers, and contractors to ensure timely and quality service delivery. Monitor budgets, control expenses, and identify cost-saving opportunities without compromising quality or safety standards. Requirements Qualifications: Proven experience in an operations management role, preferably within the carwash/detailing industry Strong leadership skills, with the ability to motivate and inspire a team Excellent organizational and problem-solving abilities Proficient in analyzing and interpreting operational data Demonstrated ability to manage multiple priorities and meet deadlines Effective communication and interpersonal skills Willingness to actively engage in manual labor tasks as required At ODORZX INC, we value hard work, dedication, and a hands-on approach. We offer a competitive salary, comprehensive benefits package, and opportunities for growth within our dynamic organization. If you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Join us in shaping the future of our company and delivering exceptional results. ODORZX INC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Full Time Benefits Include: Vacation Time 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Quarterly Bonus (Job Specific) Rapid Advancement Opportunities
Posted 30+ days ago
Pacific AviationNorfolk, VA
$13+ / hour
This position is on site at the Norfolk VA International Airport. Do you thrive on helping others, have the charm to make anyone feel at ease, and the stamina to navigate a bustling airport? If so, Pacific Aviation/Superior Aircraft Services is looking for compassionate individuals to join our team at ORF Airport as Wheelchair Assistants—and we’re especially seeking night owls ready to make a difference! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that turns travel challenges into positive experiences. Whether it’s assisting with wheelchairs or offering directions, you’ll make a meaningful impact by ensuring every passenger feels supported and cared for. Your Mission: As a Wheelchair Attendant, you’ll be the helping hand that guides passengers through their travel journey. Here’s how you’ll make an impact: Guide with Kindness: Assist passengers needing wheelchair or luggage assistance, making them feel cared for and valued. Information Expert : Provide general information and directions, ensuring passengers feel confident navigating the airport. Positive Presence : Project a friendly and approachable image, leaving a lasting impression on travelers from around the world. Team Collaborator : Work closely with your team, airline personnel, and supervisors to ensure passengers’ needs are met seamlessly. Why You’ll Love This Role: You won’t just be helping passengers; you’ll be the reason their journey starts and ends with a smile. You’ll have the opportunity to meet people from all walks of life while growing both personally and professionally—all in a dynamic airport environment. What You Bring: A Growth Mindset: You’re eager to learn and excited about personal and professional growth. Professionalism: You carry yourself with respect, courtesy, and care. Decision-Making & Organization: You can prioritize tasks and work independently while maintaining attention to detail. Team Spirit: You thrive in a team environment, coordinating with coworkers to achieve common goals. Physical Fitness: You can lift up to 70 lbs, stand and walk for extended periods, and assist passengers as needed. Flexibility & Reliability: You’re available for night shifts between (4am to 8am) and/or a shift between(8pm to 12:30am), shift can adapt to changing flight schedules. Both positions will be between 20-25 hours per week. Requirements Ability to work for any U.S. employer without sponsorship. Reliable transportation to and from the airport. Must pass a TSA background check (two forms of ID required). Customer service experience preferred, but not required. Second language proficiency is a plus. Benefits $12.91 per hour + Tips Paid Training – We’ll set you up for success. Holiday Pay – Because hard work deserves celebration. Uniform Provided – Look sharp without the shopping. Flexible Schedule –4 days a week part time including weekends and holidays Ready to Join Our Team? This is more than just a job; it’s an opportunity to be part of a team that values diversity, growth, and exceptional service. At Pacific Aviation/SAS, we don’t just accept differences—we celebrate them, believing that a diverse team is a strong team. Apply today and start your journey with us. Who knows—your next adventure could begin right here at ORF Airport!
Posted 30+ days ago
Master ConcessionairOrlando, FL
$14+ / hour
Position Summary: $14.00 /hr.+ TIPS Benefits: Insurance: Health, Dental, Vision, LIfe. 401K Uniform, Shoes yearly credit Paid: Vacation, Holidays, Anniversary, Birthday. To maintain outstanding customer service as per the Brands standards, welcomes guests and guides them through the restaurant to their table. Works in assigned restaurant location as determined by management. Responsibilities : Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service Stands at entrance and welcomes guests Knows the menus and floor plans of the restaurant(s) Shows guests to their tables and presents menus Maintains balance with the workload of each server (seats every server section equally) Maintains a clean and orderly host stand Cleans menus and replaces damaged copies when needed Aids servers when necessary (to help set tables, etc.) Always maintains a pleasant and professional manner, including dress, speech, attitude, energy, etc. Answers all guest questions or finds appropriate answers for guests Communicates customer concerns and complaints to MOD Performs duties with a smile and a positive attitude Maintains display items in a clean and orderly fashion Assists other crewmembers as needed; is aware of and alerts other crewmembers of customers’ needs Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TV's, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc. Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA, and Brand history, etc. Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines Sweeps and mops as needed Performs other duties and side-work as assigned Qualifications Demonstrated pleasant attitude and energy to ensure great customer service Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines Demonstrated ability to learn food and beverage knowledge and participate in training as required Ability to work under pressure and multi-task in a fast-paced environment Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns Ability to create a pleasant dining area for customers Ability to remain alert and maintain positive attitude during slow periods Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions Ability to maintain a safe and clean restaurant for customers Ability to walk and stand for long durations Ability to do moderate to heavy lifting (25 lbs. or less) Knowledge and adherence to MCA policies and procedures Knowledge and adherence to all airport rules and regulations Commitment to service of customers, staff, co-workers, and management High integrity and honesty, Work Ethic, passion, and commitment Ability to work scheduled hours, including weekdays, weekends, and holidays Follow through and dependability Knowledge and commitment to safety and food sanitation Powered by JazzHR
Posted 30+ days ago
Guardian ProservicesMorrisville, NC
$14+ / hour
About the Role Join Guardian Professional Services as a Wheelchair Services Supervisor , leading a team that assists passengers with mobility needs at RDU Airport.This is a hands-on leadership position — ideal for someone who enjoys mentoring others, working directly with passengers, and ensuring smooth airport operations. What You’ll Do Supervise and coach Wheelchair Agents to deliver safe, efficient, and compassionate service. Coordinate shift coverage, scheduling, and daily assignments. Oversee airport wheelchair operations during weekends and other assigned shifts. Communicate with dispatch, airline personnel, and airport authorities to maintain service quality. Lead by example by assisting passengers as needed (pushing, lifting, or transferring safely). Review incident reports and ensure all procedures are followed accurately. Maintain a professional, positive environment that reflects Guardian’s service standards. What You Bring 5+ years of customer service experience (required). 2+ years in a supervisory or lead role (required). Airport experience strongly preferred. Valid Driver’s License preferred. Excellent communication, reliability, and problem-solving skills. Why You’ll Love Working Here Paid training and opportunities for overtime. Health, vision, Dental, PTO, 401K benefits. Career growth path into Operations Management and Senior Supervisor roles . Make a meaningful impact daily by helping passengers travel safely and comfortably. Required Airport Background & SIDA Badge Fees reimbursed after 90 days of employment. Job Type: Full-time Pay: $14.00 per hour with earned gratuities and OT opportunities Expected Hours: Minimum 40 hours per week Work Location: In person – Raleigh–Durham International Airport (Morrisville, NC) Job Type: Full-time Benefits: 401(k) Employee discount Health insurance Opportunities for advancement Paid time off Paid training Referral program Vision insurance Powered by JazzHR
Posted 30+ days ago
General Manager Paradies Lagardere - San Francisco International Airport
The Paradies ShopsSouth San Francisco, CA
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Job Description
POSITION DESCRIPTION
POSITION TITLE: General Manager
EMPLOYMENT CLASSIFICATION: Exempt
POSITION REPORTS TO: Flagship Manager/Regional Vice President
DEPARTMENT: Dining Division
POSITION SUMMARY:
At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler's attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.
The General Manager is truly a partner, as they invest in the restaurant for which they are ultimately responsible. Whether leading an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. You demonstrate a passion for the Guests' overall experience, through the selection, development, and motivation of associates. Your commitment to running an efficient and profitable restaurant is evident by maintaining the highest standards and unwavering support for the entire staff.
In joining our team, you commit to supporting this mission, by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.
DUTIES AND RESPONSIBILITIES
All Paradies Lagardère positions, including the General Manager, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), and recognize and satisfy all restaurant guests.
The General Manager will provide 100% support and commitment to achieving the company's strategic goals including profitable growth, guest satisfaction and associate engagement. The General Manager is responsible for executing the location/brand standards as designed, taking ownership of the restaurant, and providing leadership to the team. Ensure all guests receive an exceptional experience and create a culture where employees are empowered to do the same. The General Manager strives to develop and mentor the Management Team as well as the hourly employees, acting as a role model and a teacher. Functions include, but are not limited to the following areas:
People
Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.
- Must be passionate about supporting your TEAM!
- Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your assigned area of responsibility, ensuring upward mobility for high performing team members and managers.
- Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures.
- Source high potential candidates using a variety of recruiting avenues. Ensure each candidate is screened using approved interview guides.
- Ensure all direct reports complete all compliance based and brand specific training by the due date.
- Set clear performance goals and expectations for your team. Following up consistently, providing feedback on an ongoing basis.
- Ensure performance evaluations and associate coaching is delivered on a timely basis.
- Drive associate engagement through a variety of methods, including the annual engagement survey. Be an active listener and leader, holding regularly scheduled meetings to assess the team's morale and making necessary adjustments.
Operational Excellence
Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind.
- Must have a passion for the guest!
- Must say "Yes", "Please" and "Thank You"!
- Must smile often!
- Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests.
- Role model the behaviors and service expectations you have of your team.
- Maintain professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code.
- Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments as necessary.
- Create a culture that promotes a safe and healthy environment.
- Ensure that all HACCP related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
- Ensure consistent high quality of food preparation and service.
- Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not.
- Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry.
Profitable Growth
Drive top line sales and profitability
- Analyze financial data on a daily basis and take appropriate action to maintain profitability.
- Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals, as a percentage of sales, must be achieved.
- Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.
- Ensure all recipe and portioning standards are being followed to minimize costs.
- Monitor supply purchases, utility usage and miscellaneous expenditures, making adjustments as necessary to ensure profitability.
- Ensure personnel/payroll related administrative duties are completed accurately, on time, and following company policies and procedures.
- Ensure that proper security and loss prevention procedures are in place to protect associates, guests, and company assets.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or associate is injured.
- Review financial information frequently with the management team to assist with achieving financial goals. All managers are required to know the cost and budget goals.
Innovation
Identify opportunities and solve them.
- Must have a thorough understanding of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling and time keeping, email, and electronic filing systems.
- Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.
- In response to key observations, you must be innovative and collaborative in driving departmental success.
Productivity
Maximize resources to improve process and grow the business.
- Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts.
- Self-driven, work independently, and always do the right thing.
- Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
- Must be able to sustain performance under conditions of stress-such as tight deadlines and detailed questioning.
Effective Communication
Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Role model and provide accessibility to all management and staff for open communication, leadership, direction, and motivation.
- Open-minded to feedback.
- Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions.
- Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present.
- Must exhibit leadership courage and the ability to coach up as well as coach direct reports.
Position Qualifications:
- 5-7 years of experience in a full-service restaurant.
- Obtain and maintain current Serve Safe Food Manager's Certification within six months of hire/promotion.
- Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
- Standing for long periods and the ability to work in an environment with varying temperatures.
- Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
- Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
- Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs.
- Proficiency required in reading and writing, Microsoft Office Suite, and mathematics.
This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.
PACES FERRY ROAD, SUITE 400, ATLANTA, GEORGIA 30339 (404) 344-7905 / FAX: (404) 349-3226
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