City & County of Denver, CODenver International Airport, CO
$86,634 - $114,790 / year
About Our Job Who We Are Denver International Airport is the 6th busiest airport in the world and the 3rd busiest airport in the United States, serving 82 million passengers and generating more than $47 billion for the region annually. DEN is the largest and newest commercial airport in the United States and consists of a land mass of 34 million acres. DEN is the host facility for over 43,000 local jobs, with 2,000 of those being part of the City and County of Denver workforce at DEN. The Center of Equity and Excellence in Aviation (CEEA) is a first-of-its-kind in the aviation industry. The center is a key element implementing DEN's Vision 100 strategic plan, which will prepare the airport for 100 million annual passengers in the next eight to ten years. The center is located on Level 4 of the Hotel and Transit Center below the Hotel Westin at Denver International Airport. The Center will host a Business Development Training Academy, a Career Pathways program, and a Research & Innovation Lab, fostering an Innovation Culture for DEN. Additionally, the center is home to multiple teams' offices, training and meeting rooms built with modern Audio Video technologies to support events, collaboration, and programming. What We Offer The City and County of Denver offers a competitive salary commensurate with education and experience. The target hiring range for this position is $86,634.00 - $114,790.00/year, based on experience and education. We also offer generous benefits for full-time employees which includes but is not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location The City and County of Denver supports a hybrid workplace model. Employees work where needed, at Denver International Airport (DEN) at least three days a week and off-site as needed, while remaining within the state of Colorado on off-site days. This position may occasionally require work outside of standard business hours, including evenings or weekends, to meet operational needs. What You'll Do DEN Business Technologies (BT) seeks a Senior Systems Administrator to support DEN's new CEEA center. This role is the primary technical support and systems liaison for CEEA, coordinating with DEN Business Technologies Service Desk & Field teams, approved A/V vendors, and CEEA event owners to deliver reliable technology and A/V experiences. This position will report into Business Technologies and be the primary technical liaison for event stakeholders and vendors, ensuring all work is tracked in ServiceNow. The ideal candidate is both highly technical and client-focused balancing technical expertise, client-focused service, and adherence to DEN Business Technologies standards. Responsibilities Technical Oversight Coordinate and provide operational support for the configuration and upgrades of operating systems, hardware, and software, working closely with Business Technologies colleagues, and approved vendors. Oversee the operation, testing, and maintenance of A/V systems-including Q-SYS and Microsoft Teams Rooms-ensuring for reliable performance and user experience. Troubleshoot and resolve complex system, performance, and platform issues across software, hardware, and network environments, escalating to vendor support or BT teams as needed. Consult with users to identify system issues or new requirements and provide technology recommendations. Other duties as assigned. Systems & Equipment Management Plan and implement security measures to protect data, hardware, and software, following BT and DEN security protocols. Coordinate with vendors for warranty, support, and lifecycle management of A/V and IT assets within CEEA. Analyze equipment performance records to identify repair or replacement needs and recommend improvements to system and network performance. Develop, maintain, and publish complex custom reports as needed. Manage maker-space technologies, including but not limited to 3D printers, sublimation equipment, Cricut machines, and laser engravers. Event & Project Support Coordinate and provide operational support for A/V and event technology needs, ensuring all systems are properly configured, tested, and functioning from initial planning through event completion. Support event stakeholders by collaborating with vendors and providing responsive assistance to event hosts and participants, ensuring all A/V and technology requirements are met throughout each event. Serve as the primary technical liaison communicating timelines, requirements, and progress updates to ensure clarity and alignment throughout the event lifecycle. What You'll Bring Our Ideal Candidate has: Technical Skills Expertise in A/V systems, including audio/video, and conferencing platforms (Microsoft Teams Rooms) Proficiency with conferencing and hardware platforms systems such as Q-SYS, Polycom, and Logitech. Strong technical troubleshooting abilities across hardware, software, and network environments. Proven desktop support skills, including troubleshooting, configuring, and maintaining PC software and hardware, printers, and peripheral devices to ensure minimal downtime. Familiarity with maker-space technologies: 3D printers, sublimation, Cricut machines, laser engravers a plus Ability to coordinate with vendors for warranty, support, lifecycle management and IT asset management. Soft Skills Exceptional communication and client service skills, and ability to collaborate effectively with stakeholders, vendors, and internal teams. Strong problem-solving mindset with the ability to develop contingency plans and resolve complex technical issues. Effective coordination, planning, and managing multiple priorities and stakeholders, ensuring alignment, and timely execution of tasks. Attention to detail, organizational skills, and the ability to track and manage many moving parts while keeping timelines on track. Minimum Qualifications Education requirement: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field. Experience Requirement: Three (3) years of professional Information Technology experience installing, maintaining, and/or modifying application software, operating system and/or network operating system software and associated hardware. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. Must obtain Criminal Justice Information Services (CJIS) clearance within the probationary period. Application Deadline This posting is expected to stay open until January 19th. Please submit your application as soon as possible and no later than January 19th at 11:59 p.m. MST. About Everything Else Job Profile CI1450 IT Systems Administrator Senior To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Unlimited Position Salary Range $86,634.00 - $142,947.00 Target Pay $86,634.00 - $114,790.00/year, based on experience and education Agency Denver International Airport Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.
Posted 3 days ago