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Mass General Brigham logo
Mass General BrighamBoston, Massachusetts

$18 - $26 / hour

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary SummaryUnder direction, receives incoming communication and online requests from both patients and referring providers interested in accessing care. Performs patient registration, and scheduling processes. Ensures that patients, referring providers and other customers receive timely, efficient and high-quality service.Does this position require Patient Care?NoEssential Functions-Coordinates the registration and scheduling for new patient appointments. -Documents all patient demographic, medical, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of getting a hospital registration number and scheduling an appointment. -Answers telephone, triages calls, and takes accurate and detailed messages using professional and courteous customer service techniques. -Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise. -Obtains all patient information required by the providers prior to an appointment. Ensures that the medical records are available to all health care providers. -Completely and accurately transcribes call, referral and scheduling information in multiple systems. -Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. -Maintains confidentiality and privacy consistent with HIPAA guidelines. Qualifications EducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsExperienceCustomer service work experience, specifically in a contact/call center environment 0-1 year required and Experience in a medical office or health care setting, with Epic experience 0-1 year preferredKnowledge, Skills and Abilities- Excellent customer service skills.- Knowledge of basic computer skills, including demonstrated ability to effectively use Microsoft Outlook, Excel, and general data entry concepts and search functionality.- Strong communication, interpersonal, and team skills.- Ability to exercise judgment in dealing with sensitive, confidential information.- Detail-oriented with the ability to enter information accurately on paper and into electronic systems.- Ability to handle a high volume of calls and work in a fast-paced environment.- Requires the ability to translate the request of the patient or referring office into the appropriate action – appointment scheduling or cancelling, message to the provider, update insurance or demographic information – using the tools and protocols available.- Requires an in-depth knowledge of the referral triage processes and knowledge of insurance stipulations that may affect appointment scheduling. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs- 35lbs Carrying Occasionally (3-33%) 20lbs- 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Night (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 1 week ago

A logo
ATC Las VegasLas Vegas, Nevada
Account Executive – Healthcare Staffing Location: Las Vegas,NV Full-Time | Medical Staffing Agency Join Our Team at ATC Healthcare Services! Are you a driven sales professional with experience in healthcare staffing ? ATC Healthcare Services is seeking a motivated Account Executive to develop new business opportunities, maintain strong client relationships, and drive sales growth in the healthcare industry. If you thrive in a fast-paced, client-focused environment and enjoy building lasting partnerships, we want to hear from you! What You’ll Do: Develop and execute a strategic sales plan to acquire new clients through cold calls, presentations, networking, and direct outreach . Maintain and grow relationships with existing clients through regular follow-ups, service check-ins, and personalized solutions . Partner with the Staffing Coordinator to ensure smooth client placements and exceptional service delivery. Stay ahead of industry trends, market changes, and competitor insights to maintain a competitive edge . Market qualified healthcare professionals (HCAs) to potential and existing clients. Prepare and submit proposals and bids to secure new business opportunities. Participate in networking events, public relations efforts, and market research to enhance brand awareness. Travel 60% of the time to meet with clients (valid driver’s license required). What We’re Looking For: Education: High School diploma or equivalent (College degree in Business or a related field preferred). Experience: 2-3 years in medical staffing sales , account management, or business development. Skills: Strong sales, negotiation, and relationship-building abilities. Mindset: Proactive, results-driven, and adaptable to changing market conditions. Why Join ATC Healthcare Services? Work in a fast-paced, high-growth industry with unlimited earning potential .Make a direct impact by connecting top healthcare professionals with leading facilities. Supportive and collaborative team environment with professional growth opportunities. If you’re ready to take your sales career to the next level, we’d love to hear from you! Apply today! Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE

Posted 4 days ago

V logo
VerstelaAurora, Illinois

$20 - $26 / hour

At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve. Our guiding principle is simple: we are successful when we help others become successful. Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction. Position Overview : In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving. While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates. Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy. You will: Interview and onboard candidates Select candidates for the right jobs based on qualifications and desire Perform reference and background checks What We Offer: Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed. Growth Opportunities: Regular check-ins with your manager and a supportive team environment. Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule. Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance. Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time. You have: 1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background Excellent written and verbal communication MS Office proficiency Reliable transportation to visit client sites on a regular basis Pay: $20-$26 per hour + bonus Location: Aurora, Illinois (Onsite) Benefits Medical, Dental Vision Life and Long-Term Disability Insurance Employee Wellness Program Pet Insurance Commuter Benefits Consumer Discount Program Membership 401(K) Retirement Plan with Employer Match 8 Paid Holidays 15 days of Paid Time Off (PTO) the first year 3 days of Paid Community Service Time (CTO) 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks Want to Take the Next Step? If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.

Posted 1 day ago

Jet Aviation logo
Jet AviationSanta Ana, CA

$45 - $54 / hour

Behind every seamless journey, is the perfect team. Since 1983, Jet Aviation Staffing has been supporting the industry's most prominent aviation companies by attracting and placing top talent. With thousands of direct hire placements of crew members, maintenance professionals, support staff, management and executive positions, and many more disciplines, we continue to perfect the art of staffing. When you want to find the very best career opportunity, you can rely on a team of dedicated professionals. On behalf of our external customers, Jet Aviation Staffing upholds in-depth and extensive standards to ensure we are recommending the best talent. Dedicated to the details, our expertise ensures a perfect career opportunity match for each of our candidates and a seamless experience for our customer. Position Summary The MRT (Mobile Response Team) Aircraft Maintenance Technician I reports to the MRT A&P Supervisor and is responsible for traveling to customer aircraft to perform the efficient execution of the work scope and for the maintenance, preventive maintenance, and alterations performed under the authority of the Company's Certificated Repair Station. Location: Santa Ana, CA (KSNA) Shift: First Shift Responsibilities Perform troubleshooting, repairs, inspections, modifications, and service on a variety of customer aircraft with minimal supervision. Required to travel extensively within region and occasionally outside of region to customer aircraft for maintenance events and for technical training. Must be available to work different shifts and weekends as requested to support customer needs. Perform and document all completed work in accordance with current technical data and company policy. Frequent interaction with customers will be required. Adhere to all Company's, FAA and OSHA regulated policies and procedures. Maintain an outstanding attendance record. Adhere and promote the Company's Vision, Mission and Values daily. Maintain proficiency with tools, techniques and acceptable practices used to perform aircraft maintenance. Ensure material has been properly received prior to installation on aircraft. Verify material shelf life has not expired prior to use. Perform other duties as assigned. Verify calibrated tooling calibration due date and condition prior to use. Promote an efficient and professional work environment Participates in Continuous Improvement projects as directed. Competencies and Skills Basic knowledge of aircraft drawings, schematics and wiring diagrams. Ability to effectively communicate with management, peers, and external parties. Ability to identify discrepancies. Excellent written and verbal communication skills. Ability to prioritize and organize workflow. Demonstrated analytical and critical thinking skills. Able to take initiative and execute assigned tasks in a timely and flawless manner. Strong teamwork acumen with a profound ability to work under extreme pressure. Must be willing to work in confined spaces, heights and in non-environmentally controlled conditions. Travel Requirements 75% travel in the Southern California region and 5% outside of the Southern California region. Required Education and Experience Airframe & Power Plant license required. Experience in mobile repair or AOG support environments is preferred Candidates must have a minimum of 3 years' experience maintaining, servicing, and troubleshooting corporate jet aircraft as a licensed A&P technician. Compensation data: The likely pay range for this position is $45.00-$54.00/hr. This is not, however, a guarantee of compensation or salary. Rather, hourly wage will be set based on experience, geographic location and possibly other requirements. Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Nearest Major Market: Orange County Nearest Secondary Market: Los Angeles

Posted 30+ days ago

Jet Aviation logo
Jet AviationCA, CA

$68,000 - $90,000 / year

Behind every seamless journey, is the perfect team. Since 1983, Jet Aviation Staffing has been supporting the industry's most prominent aviation companies by attracting and placing top talent. With thousands of direct hire placements of crew members, maintenance professionals, support staff, management and executive positions, and many more disciplines, we continue to perfect the art of staffing. When you want to find the very best career opportunity, you can rely on a team of dedicated professionals. On behalf of our external customers, Jet Aviation Staffing upholds in-depth and extensive standards to ensure we are recommending the best talent. Dedicated to the details, our expertise ensures a perfect career opportunity match for each of our candidates and a seamless experience for our customer. Company Description If you have mastered the delicate art of private jet chartering, and want to work for a global leader where you will be supported by experts, whilst giving you ownership and autonomy on how you grow your business, then we want to hear from you. We are looking for brokers who understand the market and have a proven track record of identifying sales leads right through to establishing long term client relationships. You will need to be commercially astute and still driven by smashing financial targets whilst being a team player. Job Description A DAY IN THE LIFE Building your list of potential customers by researching our database, websites, LinkedIn and trade press etc Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and convert them to potential customers Building relationships with Private Jet Operators to ensure access to the widest range of aircraft available to provide solutions for our customers Maintain relationships with customers to ensure repeat business Working to sales target meeting financial objectives Ability to demonstrate expert understanding of the aircraft and chartering process Manage charter bookings from enquiry to completion Receiving inbound requests for urgent charters virtually 24/7 Present bespoke quotes to customers demonstrating good commercial acumen Flight watching/overseeing flight departures (this might be unsociable hours) Qualifications WHAT DO WE LOOK FOR Outstanding written and verbal communication skills Excellent phone etiquette Willing to learn and adaptable Interest in aviation and sales High attention to detail Confident individual Resilient Open to travel Private jet chartering experience Will consider candidate who is open to relocating to Los Angeles WHAT IS IN IT FOR YOU Base salary + uncapped commission! Clear path for career advancement from Senior Broker to Director Job stability and leadership support of development Affordable health, dental and vision insurance plans through Aetna 401K retirement savings plan with generous employer match! Life insurance Paid maternity/paternity leave 20 days to start in vacation time and more earned each year Paid sick time 12 paid public holidays Additional paid leave for your birthday, wedding, moving house, holiday shopping and more COMPENSATION DATA The likely salary range for this position is $68,000-$90,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly other requirements. Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Posted 30+ days ago

Washington Hospital, Inc., Mary logo
Washington Hospital, Inc., MaryFredericksburg, VA
Start the day excited to make a difference…end the day knowing you did. Come join our team. Job Summary: The Level II Competent Registered Nurse is clinically able to care for patients. The Level II MWHC nurse demonstrates the ability to collaborate with the healthcare team to improve the quality of care in the designated clinical area by incorporating research and implementing evidenced-based knowledge into practice. The Level II Competent Registered Nurse assumes the accountability and responsibility as a professional nurse for providing total, comprehensive, continuous, and patient-centered care for an assigned group of patients. The RN is responsible for the delivery of patient care through the nursing process of assessment, diagnosing, planning, implementation, and evaluation. New Rates! Practice Standards for a Level II Registered Nurse: In the MWHC Practice Standards, a Level II Registered Nurse is outlined in the following areas of: Exemplary Professional Practice Standards Structural Empowerment Practice Standards Transformational Leadership Practice Standards New Knowledge, Innovations, and Improvement Practice Standards Essential Functions & Responsibilities: Direct and coordinate nursing care, including oversight of licensed and unlicensed personnel in any assigned or delegated tasks using the nursing process and interdisciplinary teamwork to achieve desired patient outcomes. Coordinate involvement of the patient, family and health team members in patient care, including patient/family teaching and discharge planning. Communicate and coordinate the plan of care and other pertinent information to/from other health care team members. Assist Leadership to define standards of excellence for patient care; participate in improvement of patient care services. Participate in, contribute to and integrate performance improvement into care delivery and participate in quality improvement activities. Participate in orientation of new permanent and temporary staff members. Act as point of contact on hospital and departmental policies and procedures to nurses and other health team members. Participate in daily operational activities necessary for safe patient/staff environment. Provide input to the Nurse Manager regarding unit needs. Participate in unit, departmental and hospital committees for formulation of nursing and hospital policies and procedures. Provides for the physical, mental and social well-being for individuals and families by assessing, planning, implementing and evaluation for nursing care. Performs the comprehensive assessment and develops/implements and evaluates the plan of care as identified on admission and subsequent home visits. Provides appropriate and through education to patients and their caregivers as it relates to the plan of care. When assigned, serves as case manager to coordinate multidisciplinary services per the plan of care. Maintains acceptable productivity standard as determined by agency leadership. Participates in multi-disciplinary team meetings in order to share information and assist with patient management. Participates in staff and administrative meetings. Participates in quality and performance improvement activities. Perform other duties as assigned. Performs essential functions and responsibilities of the role at Mary Washington Hospital and Stafford Hospital locations, as scheduled. Qualifications: Graduate of an accredited nursing program and has experience as a Registered Nurse Valid RN License from Virginia or reciprocal compact state required. BSN is preferred. AHA BLS Provider CPR required at hire NIHSS (Bluecloud) required at hire. Additional certifications will be required according to the assigned unit 2 years of recent RN acute care experience required As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Posted 30+ days ago

Compass Group USA Inc logo
Compass Group USA IncChicago, IL

$72,000 - $75,000 / year

Levy Sector Salary: $72,000 - $75,000 Pay Grade: 11 Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. As the Festival Staffing Manager, you will be responsible for analyzing current labor models, leading to the development and implementation (in conjunction with location HR Managers) of a staffing plan, comprising of scheduling, recruitment and training, to optimize labor efficiency across key markets. This position will also offer support for major events, new business openings and ensure compliance with all State and Federal requirements pertaining to hourly labor. Detailed Responsibilities Review and management of temp labor invoices* Design and implement optimal labor models for the local market Drive reduction of reliance on temp labor and increase internal hired Assist locations with preparing staffing strategy for existing and future needs Support locations with networking and increasing local presence in the community Develop and manage relationships with all temp agencies and any seasonal supervisors/management to provide a variety of avenues to staff locations Ensure the continuous development of HR/Staffing Teams Collate, interpret and analyze data for strategic workforce planning and measurement of business impact Maintain a current knowledge and understanding or regulations, laws, best practices and new developments in hourly labor HR compliance Partner with Home Office on any emerging technology/system enhancements that may support staffing initiatives Ensure effective management of labor spend, temp spend and labor to sales ratios in key properties/markets Support new business openings Drive Compass Labor Sharing and build relationships with Compass locations Forecast and report out projected results against actuals on a weekly basis Ensure consistency of Levy branding across staffing campaigns Assist in various HR projects and initiatives Work with local universities to develop a pipeline of hourly talent Create innovative and competitive compensations packages to assist in market staffing levels Work with Area NPO Manager to ensure staffing levels are met Other duties as assigned Job Requirements Previous experience with staffing in the hospitality space Experience managing large scale projects High level of computer literacy Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills Excellent verbal, written and interpersonal communications skills About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Posted 2 weeks ago

Compassus logo
CompassusIrvine, CA

$24 - $34 / hour

Company: Providence at Home with Compassus Position Summary Accountable for the efficient coordination of the Home Health clinical staff schedules. Scope of work includes triaging incoming calls to the Home Health queue; scheduling visits in an electronic scheduling system; ensuring staff assignments maximize continuity of care and clinical productivity. Also responsible for coordinating and assignment daily schedules for clinical staff, facilitating the sharing of clinical staff among PSA Home Health agencies, confirming upcoming admission visits with patients and providing Home Health Access teams and the clinical supervisors/managers with staffing information. MAJOR CHALLENGES: Ability to perform independently, multi-task, be accurate and problem solve efficiently and effectively. Ability to work under pressure and maintain an open and welcoming attitude and environment. Ability to work with diverse personalities and conflicting requests. Provide superior customer service to the clinical staff and others that interact with this position. Patient Population Served: Not Applicable Position Specific Responsibilities • Triages incoming calls on the Home Health queue, referral line and cell phones in a courteous and professional manner. Carries out non-clinical requests and refers clinical calls to the appropriate clinician or clinical supervisor in a timely and efficient manner. Schedules visits in the electronic scheduling system in an efficient and timely manner that maximizes continuity of care and clinical productivity. Coordinates clinical staff assignments daily, uses critical thinking skills to ensure each clinician has an appropriate schedule. Reassigns visits in case of sick calls, staff or patient requests. Consults with clinical supervisors as needed. Coordinates with clinical supervisors, Home Health Access, and other Home Health staffing areas when staffing challenges arise. Reviews with appropriate clinician any visit requests that have exceeded orders and follows protocol in scheduling these visits. Responsible for developing clinical schedules on a daily basis and ensures that schedules are available for clinicians to sync according to established agency timelines. Coordinates with clinical staff regarding assignments/schedule for the next day; contacts the clinician via phone if the clinician needs to be reassigned during the day. Assigns patient to the appropriate staff and ensures the admission visit and add-on visits are scheduled out according to agency guidelines. Contacts the patient/caregiver to confirm the upcoming admission visit. Confirms patient's address, and if unable to reach the patient/caregiver problem-solves the referral to ensure the patient will be available for the admit visit. Coordinates appropriate communication of staffing needs within the scheduling area and facilitates the sharing of clinical staff among PSA Home Health agencies. Fosters a welcoming environment for clinicians. Arranges interpreter service when necessary. Actively participates in planning and implementing activities to accomplish the department goals and objectives. Determines availability for new patient referrals; measures and tracks agency availability on a daily basis. Performs other duties as assigned. Education and/or Experience Preferred- Coursework/Training Educational coursework in medical terminology. Or equivalent educ/experience Preferred- Bachelor's Degree CA, and WA: No education requirement Required- 2 years Demonstrated outstanding customer service experience. Preferred- 1 year Recent experience in staffing or related experience in a clinical setting or home services. Required- 6 months Experience in a healthcare related environment. Preferred- 1 year Experience in a healthcare environment. Preferred- 1 year Case assignment experience Preferred- 1 year Experience in coordination or scheduling out-of-office staff. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Language Skills: Ability to communicate and interact within the clinical and clinical support teams in a professional manner that demonstrates a positive attitude and diplomacy in interactions. Computer Skills: Requires proficiency in the use of personal computer and multiple business software applications. Computer Skills: Ability to learn software unique to Home Services in a timely manner and maintain proficiency in viewing, accessing, and updating information in the system as required by the job functions/responsibilities of the position. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Other Skills and Abilities: Ability to maintain an organized work area and efficiently establish priorities in a fast paced environment with frequent interruptions. Other Skills and Abilities: Ability to follow directions accurately and completely. Other Skills and Abilities: Ability to focus on details and have an excellent recall of information received and actions taken. Other Skills and Abilities: Excellent problem-solving and decision making skills. Other Skills and Abilities: Demonstrated critical thinking ability. Certifications, Licenses, and Registrations No requirement Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation range: $24 - $33.73 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Compassus offers a comprehensive benefits package including, Medical, Dental, Vision, 401k and much more. #LI-AV1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. Career Development: Access leadership pathways, mentorship, and personalized professional development. Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Posted 30+ days ago

Brigham and Women's Hospital logo
Brigham and Women's HospitalBoston, MA

$20 - $29 / hour

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for managing and coordinating the scheduling of healthcare professionals to ensure adequate staffing levels in various healthcare settings. This role involves working closely with healthcare providers, staff members, and other departments to ensure patient care is delivered efficiently and effectively. Does this position require Patient Care? No Essential Functions Develops, maintains, and manages schedules for healthcare staff, including nurses, physicians, and support personnel, ensuring adequate staffing levels at all times, considering patient needs and staff availability. Serves as the primary point of contact for staff scheduling issues and inquiries by communicating schedule changes, updates, & requirements to staff and relevant departments. Ensures compliance with healthcare regulations, labor laws, and organizational policies. Addresses and resolves scheduling conflicts and issues promptly and efficiently and implements contingency plans for unexpected staffing shortages or changes. Utilizes scheduling software and tools to manage and optimize staff schedules. Provides support and guidance to staff regarding scheduling policies and practices. Facilitate communication between healthcare staff and management to address scheduling concerns. Maintains accurate and up-to-date records of staff schedules, hours worked, and other related documentation. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Customer service experience, preferably in a clinical setting. Call Center/high volume practice experience preferred. Electronic Medical Record Experience preferred 1-2 years required and Experience in scheduling, administrative support, receptionist role, or customer service position is preferred 2-3 years preferred Knowledge, Skills and Abilities Strong leadership and team-building skills, with the ability to motivate and inspire others. Strong organizational and time-management skills. Excellent communication and interpersonal skills. Proficiency in scheduling software and Microsoft Office Suite. Ability to handle multiple tasks and work in a fast-paced environment. Ability to collect and analyze information and to devise and develop statistical analyses and reports. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 30+ days ago

Field Nation logo
Field NationMinnesota, GA

$110,000 - $124,000 / year

Who we are: Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us. Why This Role Is Important to Field Nation As a key member of the Marketplace Provider team, the Program Manager, Staffing Operations plays a pivotal role in building and scaling Field Nation's emerging staffing offering-an important component of the company's broader growth strategy. Guided by an entrepreneurial mindset, this individual develops customized staffing strategies, tests innovative recruiting approaches, and helps refine those approaches into scalable, productized solutions as the program matures. Serving as a critical link between buyers and our trusted third-party Employer of Record (EOR) partner, the Program Manager helps establish confidence in the marketplace's ability to source, attract, and deliver high-quality W2 talent. Success in this role requires creative problem solving, sound judgment, and the ability to navigate complex and often ambiguous staffing challenges while continuously advancing this new offering. This position reports to the Manager, Marketplace Compliance. What you'll get to do: Design, pilot, and refine staffing approaches that support the launch and scale of Field Nation's W2 staffing offering-testing new models, gathering insights, and shaping future productized solutions. Act as a subject matter expert and trusted staffing advisor to key buyers, using a consultative approach to craft tailored workforce solutions and validate buyer needs during early-stage program development. Serve as the primary operational bridge between buyers, Field Nation teams, and third-party EOR partners-ensuring alignment, smooth execution, and a cohesive understanding of requirements across all stakeholders. Lead and manage recruitment strategies, including designing automated processes that streamline sourcing and ensure buyers receive qualified W2 talent. Track, analyze, and communicate recruitment and program metrics, using data insights to evaluate pilots, measure performance, inform experiments, and recommend program improvements. Partner cross-functionally with Sales, Customer Success, Product, Marketing, and Marketplace Compliance to drive adoption, support successful delivery, and ensure alignment as the offering evolves. Collaborate within the Marketplace Provider team (Network Development, Provider Onboarding, Provider Experience) to improve provider activation, communication, retention, and readiness for W2 engagements. Identify and solve complex, ambiguous staffing challenges by applying creative problem-solving and a solutions-first mindset that accelerates learning and informs program design. Gather buyer and provider insights to influence workforce delivery tools, workflows, and product enhancements that enable scale and operational efficiency. Create and maintain internal documentation, playbooks, and training materials that support repeatability, transparency, and cross-team understanding of the offering. Support the resolution of escalations and critical issues, ensuring a strong customer experience and providing learnings that guide future process refinement. You might be a good fit if you have: 5+ years of experience in staffing, workforce solutions, or high-volume recruiting operations, ideally in field services or fast-paced, operational environments Proven ability to lead cross-functional initiatives, influence stakeholders, and drive work forward amid ambiguity Strategic, consultative mindset with the confidence to advise partners and tailor solutions to complex, evolving needs Strong analytical and data-driven approach, using insights to inform decisions, track outcomes, and improve results Collaborative, detail-oriented self-starter with excellent communication skills and a passion for problem-solving and innovation Why we think you'll love it here: Unlimited paid time off Annual vacation bonus - yes, we'll pay you a bonus to take paid time off! Individualized growth + development plans Strong values around work/life balance Community involvement opportunities Competitive benefits: medical, dental, vision, paid parental leave + 401K Exposure to cutting-edge technologies to solve meaningful problems $110,000 - $124,000 a year At Field Nation, we share the value of transparency and enable this during our recruiting process. We believe it's important to share the compensation range to best understand the full opportunity of a role! We select our initial range based on reliable compensation survey data. Other factors we consider in setting the specific pay for an individual will generally include, among other things, experience, specialized skills, work location, and internal equity to provide competitive offers. Additionally, every role is eligible for variable pay dependent on the position. As an agile and growing organization, the business needs may change. This may result in us hiring someone with less or more experience than the job description states. If that does happen, we will communicate the updated salary range and the new role to you as a candidate. The range stated below is a starting point of the compensation conversation, we'd like to hear what your compensation expectations are too! Base Salary Range | Minnesota or other Zone 3 | $110 - 124k Come as you are: At Field Nation, we believe work is about more than checking the right boxes. If you don't meet 100% of the requirements for this role, but still feel you'd be a good fit, we want to hear from you! We review all applications and may even have another open position where you are the perfect fit. Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 3 weeks ago

Elara Caring logo
Elara CaringSallisaw, OK
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Staffing Supervisor Location: Broken Arrow, Oklahoma Schedule: Monday - Friday, 8:00 AM - 5:00 PM About Elara Caring At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Staffing Supervisor. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a Staffing Supervisor with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work in a collaborative environment. Be rewarded with a unique opportunity to make a difference. Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost Opportunities for advancement Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family, and pet bereavement Pet insurance As Staffing Supervisor, you'll contribute to our success in the following ways: Lead daily scheduling and dispatching: Coordinate hundreds of caregiver appointments with precision, ensuring client needs are met and care plans are followed. Manage change and prioritize quickly: Handle last-minute schedule updates, cancellations, and emergency coverage with professionalism and efficiency. Optimize staffing operations: Track caregiver availability, balance workloads, and ensure schedules comply with company policies and state regulations. Collaborate for success: Work closely with field operations, HR, and recruiting teams to identify staffing trends, fill coverage gaps, and support retention efforts. Guide and support your team: Train and mentor dispatch staff and communicate clearly with caregivers about schedule updates or concerns. Maintain operational excellence: Accurately document scheduling actions, maintain compliance, and uphold Elara Caring's mission and values in all activities. Performs other duties/projects as assigned. What is Required? Education: HS Diploma or GED required. Experience: Minimum 2 years in staffing, scheduling, or dispatching, preferably in home care, healthcare, transportation, or call center operations. Skills: Strong multitasking, organizational, and time management abilities Proficiency with scheduling software or workforce management systems Excellent communication across phone, text, and digital platforms Ability to manage 300+ schedules or service calls daily with accuracy Knowledge of Medicaid and home care benefits preferred Other Requirements: Reliable Transportation to perform job duties Willingness to participate in occasional weekend or holiday on-call rotations You will report to the Staffing Manager/Staffing Operations. This is not a comprehensive list of all job responsibilities; a full job description will be provided. #ElaraGA We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.

Posted 1 week ago

A logo
Aramark Corp.Anaheim, CA

$20 - $23 / hour

Job Description The part time Staffing Coordinator is responsible for assisting the HR and Senior coordinators with administrative tasks including, but not limited to, ordering, data entry, filing, greeting internal guests, etc. The A part time Staffing Coordinator will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs Compensation Data COMPENSATION: The Hourly rate for this position is $20.00 to $23.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Responsible for performing administrative functions including filing, ordering, and mainting uniform room, answering phones, and greeting visitors. Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc. Greets customers, clients, and employees; answers inquiries or directs calls where necessary Maintain office memos and informative postings Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Prior administrative experience preferred The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel Demonstrates interpersonal and communication skills, both verbal and written Demonstrates strong interpersonal skills, accuracy, and attention to detail Requires frequent performance of repetitive motions with hands and/or arms Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Orange County Nearest Secondary Market: Anaheim

Posted 2 weeks ago

Avera Health logo
Avera HealthHuron, SD
Location: Avera Education & Staffing Worker Type: Regular Work Shift: Rotating days/evenings/nights/weekends/holidays (United States of America) Position Highlights Varied Shifts; 80hrs/2wks You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Travels to facilities across the Avera footprint. The nurse is responsible for utilizing the nursing process to provide nursing care for Avera patients following the ANA Standards of Clinical Nursing Practice. The nurse assumes responsibility for the outcome of nursing care provided to patients in facilities. The nurse demonstrates the knowledge and skills necessary to provide exceptional care for the population served. What you will do Provides patient care by reviewing physician prescriptions; communicating the nursing care plan and all pertinent information to other members of the health care team; coordinating with other healthcare providers; providing physical, emotional, psychological, and spiritual support to patients, families, and friends; conferring with physicians. Develops nursing care plans by obtaining medical histories; examining patients; documenting patient physical condition, psychological status, and influencing social factors; conferring with family and friends; developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions, schedules, and timetables. Teaches healthcare requirements by establishing patient care goals; instructing patient, family, and friends to understand condition, medications, and self-care skills; answering questions; providing information and resources. Evaluates patient care by adhering to therapeutic standards; measuring health outcomes against patient care standards; reviewing patient records; noting changing conditions and needs; re-evaluating care objectives; modifying nursing care plan. Maintains safe, secure, and healthy patient care environment by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations; adhering to organization standards and policies, and to legal regulations; alerting others regarding potential concerns. Documents patient care services by charting in patient and department records. Keeps patient care equipment operating by following operating instructions and established procedures; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Keeps patient care supplies ready by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items. Maintains competence in nursing capabilities outlined by leadership. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire 1-3 years recent related experience and/or training; or equivalent combination of education and experience Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

Posted 30+ days ago

Jet Aviation logo
Jet AviationCA, CA

$68,000 - $90,000 / year

Behind every seamless journey, is the perfect team. Since 1983, Jet Aviation Staffing has been supporting the industry's most prominent aviation companies by attracting and placing top talent. With thousands of direct hire placements of crew members, maintenance professionals, support staff, management and executive positions, and many more disciplines, we continue to perfect the art of staffing. When you want to find the very best career opportunity, you can rely on a team of dedicated professionals. On behalf of our external customers, Jet Aviation Staffing upholds in-depth and extensive standards to ensure we are recommending the best talent. Dedicated to the details, our expertise ensures a perfect career opportunity match for each of our candidates and a seamless experience for our customer. Company Description If you have mastered the delicate art of private jet chartering, and want to work for a global leader where you will be supported by experts, whilst giving you ownership and autonomy on how you grow your business, then we want to hear from you. We are looking for brokers who understand the market and have a proven track record of identifying sales leads right through to establishing long term client relationships. You will need to be commercially astute and still driven by smashing financial targets whilst being a team player. Job Description A DAY IN THE LIFE Building your list of potential customers by researching our database, websites, LinkedIn and trade press etc Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and convert them to potential customers Building relationships with Private Jet Operators to ensure access to the widest range of aircraft available to provide solutions for our customers Maintain relationships with customers to ensure repeat business Working to sales target meeting financial objectives Ability to demonstrate expert understanding of the aircraft and chartering process Manage charter bookings from enquiry to completion Receiving inbound requests for urgent charters virtually 24/7 Present bespoke quotes to customers demonstrating good commercial acumen Flight watching/overseeing flight departures (this might be unsociable hours) Qualifications WHAT DO WE LOOK FOR Outstanding written and verbal communication skills Excellent phone etiquette Willing to learn and adaptable Interest in aviation and sales High attention to detail Confident individual Resilient Open to travel Private jet chartering experience Will consider candidate who is open to relocating to San Jose WHAT IS IN IT FOR YOU Base salary + uncapped commission! Clear path for career advancement from Senior Broker to Director Job stability and leadership support of development Affordable health, dental and vision insurance plans through Aetna 401K retirement savings plan with generous employer match! Life insurance Paid maternity/paternity leave 20 days to start in vacation time and more earned each year Paid sick time 12 paid public holidays Additional paid leave for your birthday, wedding, moving house, holiday shopping and more COMPENSATION DATA The likely salary range for this position is $68,000-$90,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly other requirements. Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Posted 30+ days ago

Avera Health logo
Avera HealthBrookings, SD

$31 - $46 / hour

Location: Avera Education & Staffing Worker Type: PRN Work Shift: Rotating days/evenings/nights/weekends (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $30.50 - $45.75 Position Highlights Varied Shifts You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Delivers Nursing Care by developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions; providing physical, emotional, psychological, and spiritual support to patients, families, and friends to understand patient conditions, medications, and self-care skills; noting changing conditions and needs; re-evaluating care objectives. What you will do Provides patient care by reviewing physician prescriptions; communicating the nursing care plan and all pertinent information to other members of the health care team; coordinating with other healthcare providers; providing physical, emotional, psychological, and spiritual support to patients, families, and friends; conferring with physicians. Develops nursing care plans by obtaining medical histories; examining patients; documenting patient physical condition, psychological status, and influencing social factors; conferring with family and friends; developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions, schedules, and timetables. Teaches healthcare requirements by establishing patient care goals; instructing patient, family, and friends to understand condition, medications, and self-care skills; answering questions; providing information and resources. Evaluates patient care by adhering to therapeutic standards; measuring health outcomes against patient care standards; reviewing patient records; noting changing conditions and needs; re-evaluating care objectives; modifying nursing care plan. Maintains safe, secure, and healthy patient care environment by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations; adhering to organization standards and policies, and to legal regulations; alerting others regarding potential concerns. Documents patient care services by charting in patient and department records. Keeps patient care equipment operating by following operating instructions and established procedures; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs. Keeps patient care supplies ready by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire Preferred Education, License/Certification, or Work Experience: Experience working in a clinical environment Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

Posted 30+ days ago

Avera Health logo
Avera HealthCreighton, NE

$20 - $26 / hour

Location: Avera Education & Staffing Worker Type: PRN Work Shift: Rotating days/evenings/nights/weekends (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $19.75 - $26.00 Position Highlights Varied Shifts You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Accountable for preparing, administering and documenting medication administration in accordance with established policy and procedure under the supervision of a licensed nurse. Provides age appropriate personal care to residents and maintains a sanitary, orderly and attractive environment. What you will do Provides assistance to residents with their activities of daily living. Performs routine duties and non-routine duties as directed by nursing staff. This may includes but not limited to assisting patients with bathing and dressing needs, shaving, oral hygiene, bed making, transfers into and out of bed, repositioning, toileting needs, serving and collecting food trays, encouraging and/or assisting with feeding, answering call lights, insuring a clean environment, transporting patients upon admission and dismissal, assisting with ambulation and orienting/reorienting of resident to the facility environment to insure resident safety. Performs blood pressure, pulse, temperature, respiration and weight. Documents concise and factual information on the appropriate forms. Performs or assists residents in performing specific medical care activities in accordance with established policy and procedure to contribute to the patient's plan of care. This includes assisting residents in performing restorative exercises, collecting specimens as directed by nursing staff. Assessing and documenting completed cares. Provide feedback to nursing staff immediately on status or changes in patient conditions, pain management, and other important concerns. Assists with restocking supplies and maintaining appropriate work environment in unit including cleaning procedures. Participates in providing emotional and spiritual support for families. Complies with all aspects of resident rights including confidentiality and privacy. Report all allegations of resident abuse or misappropriation of resident property. Understanding and following established policy and procedures related to fire, tornado, evacuation, disaster plan, universal precautions, infection control procedures, hazardous and chemical communication program. Maintains an environment that is clean and safe for all residents, families and staff. Prepares, administers and documents medication administration in accordance with established policy and procedure under the supervision of a licensed nurse. Documents reasons prescibed medication are not administered and reports this to the charge nurse. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: High School or GED Equivalent Certified Nurse Aide (CNA)- Licensing Board An active license in the state of practice within 120 Days and Medication Aide- Licensing Board An active license in the state of practice within 120 Days Preferred Education, License/Certification, or Work Experience: Less than 1 year Experience in Long Term Care, housekeeping, dietary, laundry or activities. Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Avera is an Equal Opportunity Employer- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

Posted 30+ days ago

Washington Hospital, Inc., Mary logo
Washington Hospital, Inc., MaryFredericksburg, VA
Start the day excited to make a difference…end the day knowing you did. Come join our team. Job Summary: The Level II Competent Registered Nurse is clinically able to care for patients. The Level II MWHC nurse demonstrates the ability to collaborate with the healthcare team to improve the quality of care in the designated clinical area by incorporating research and implementing evidenced-based knowledge into practice. The Level II Competent Registered Nurse assumes the accountability and responsibility as a professional nurse for providing total, comprehensive, continuous, and patient-centered care for an assigned group of patients. The RN is responsible for the delivery of patient care through the nursing process of assessment, diagnosing, planning, implementation, and evaluation.r New Rates! Practice Standards for a Level II Registered Nurse: In the MWHC Practice Standards, a Level II Registered Nurse is outlined in the following areas of: Exemplary Professional Practice Standards Structural Empowerment Practice Standards Transformational Leadership Practice Standards New Knowledge, Innovations, and Improvement Practice Standards Essential Functions & Responsibilities: Direct and coordinate nursing care, including oversight of licensed and unlicensed personnel in any assigned or delegated tasks using the nursing process and interdisciplinary teamwork to achieve desired patient outcomes. Coordinate involvement of the patient, family and health team members in patient care, including patient/family teaching and discharge planning. Communicate and coordinate the plan of care and other pertinent information to/from other health care team members. Assist Leadership to define standards of excellence for patient care; participate in improvement of patient care services. Participate in, contribute to and integrate performance improvement into care delivery and participate in quality improvement activities. Participate in orientation of new permanent and temporary staff members. Act as point of contact on hospital and departmental policies and procedures to nurses and other health team members. Participate in daily operational activities necessary for safe patient/staff environment. Provide input to the Nurse Manager regarding unit needs. Participate in unit, departmental and hospital committees for formulation of nursing and hospital policies and procedures. Provides for the physical, mental and social well-being for individuals and families by assessing, planning, implementing and evaluation for nursing care. Performs the comprehensive assessment and develops/implements and evaluates the plan of care as identified on admission and subsequent home visits. Provides appropriate and through education to patients and their caregivers as it relates to the plan of care. When assigned, serves as case manager to coordinate multidisciplinary services per the plan of care. Maintains acceptable productivity standard as determined by agency leadership. Participates in multi-disciplinary team meetings in order to share information and assist with patient management. Participates in staff and administrative meetings. Participates in quality and performance improvement activities. Perform other duties as assigned. Performs essential functions and responsibilities of the role at Mary Washington Hospital and Stafford Hospital locations, as scheduled. Qualifications: Graduate of an accredited nursing program and has experience as a Registered Nurse Valid RN License from Virginia or reciprocal compact state required. BSN is preferred. AHA BLS Provider CPR required at hire NIHSS (Bluecloud) required at hire. Additional certifications will be required according to the assigned unit 2 years of recent RN acute care experience required As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Posted 30+ days ago

Avera Health logo
Avera HealthBrookings, SD

$19 - $25 / hour

Location: Avera Education & Staffing Worker Type: PRN Work Shift: Rotating days/evenings/nights/weekends (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $18.75 - $24.50 Position Highlights You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Accountable for providing direct, personal care and services to residents in the skilled nursing facility, which meet the physical, academical, social and spiritual needs on a daily basis to maintain and improve their highest level of independent function. What you will do Provides assistance to residents with their activities of daily living Performs routine duties and non-routine duties as directed by nursing staff. This may include but not limited to assisting patients with bathing and dressing needs, shaving, oral hygiene, bed making, transfers into and out of bed, repositioning, toileting needs, serving and collecting food trays, encouraging and/or assisting with feeding, answering call lights, insuring a clean environment, transporting patients upon admission and dismissal, assisting with ambulation and orienting/reorienting of resident to the facility environment to insure resident safety. Performs blood pressure, pulse, temperature, respiration and weight. Documents concise and factual information on the appropriate forms. Performs or assists residents in performing specific medical care activities in accordance with established policy and procedure to contribute to the patient's plan of care. This includes assisting residents in performing restorative exercises, collecting specimens as directed by nursing staff. Assessing and documenting completed cares. Provide feedback to nursing staff immediately on status or changes in patient conditions, pain management, and other important concerns. Assists with restocking supplies and maintaining appropriate work environment in unit including cleaning procedures. Participates in providing emotional, educational and spiritual support for families. Complies with all aspects of resident rights including confidentiality and privacy. Reports all allegations of resident abuse or misappropriation of resident property. Understanding and following established policy and procedures related to fire, tornado, evacuation, disaster plan, universal precautions, infection control procedures, hazardous and chemical communication program. Maintains an environment that is clean and safe for all residents, families and staff. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: Certified Nurse Aide (CNA) - Licensing Board Upon Hire Six months related experience and/or training Preferred Education, License/Certification, or Work Experience: High School or GED Equivalent Minimum Age Requirements Must be 18 years or older Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

Posted 1 week ago

Avera Health logo
Avera HealthPierre, SD
Location: Avera Education & Staffing Worker Type: Regular Work Shift: Rotating days/evenings/nights/weekends/holidays (United States of America) Position Highlights Varied Shifts; 80hrs/2wks You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Travels to facilities across the Avera footprint. The nurse is responsible for utilizing the nursing process to provide nursing care for Avera patients following the ANA Standards of Clinical Nursing Practice. The nurse assumes responsibility for the outcome of nursing care provided to patients in facilities. The nurse demonstrates the knowledge and skills necessary to provide exceptional care for the population served. What you will do Provides patient care by reviewing physician prescriptions; communicating the nursing care plan and all pertinent information to other members of the health care team; coordinating with other healthcare providers; providing physical, emotional, psychological, and spiritual support to patients, families, and friends; conferring with physicians. Develops nursing care plans by obtaining medical histories; examining patients; documenting patient physical condition, psychological status, and influencing social factors; conferring with family and friends; developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions, schedules, and timetables. Teaches healthcare requirements by establishing patient care goals; instructing patient, family, and friends to understand condition, medications, and self-care skills; answering questions; providing information and resources. Evaluates patient care by adhering to therapeutic standards; measuring health outcomes against patient care standards; reviewing patient records; noting changing conditions and needs; re-evaluating care objectives; modifying nursing care plan. Maintains safe, secure, and healthy patient care environment by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations; adhering to organization standards and policies, and to legal regulations; alerting others regarding potential concerns. Documents patient care services by charting in patient and department records. Keeps patient care equipment operating by following operating instructions and established procedures; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Keeps patient care supplies ready by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items. Maintains competence in nursing capabilities outlined by leadership. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire 1-3 years recent related experience and/or training; or equivalent combination of education and experience Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

Posted 30+ days ago

Avera Health logo
Avera HealthCreighton, NE

$31 - $46 / hour

Location: Avera Education & Staffing Worker Type: PRN Work Shift: Rotating days/evenings/nights/weekends (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $30.50 - $45.75 Position Highlights Varied Shifts You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Delivers Nursing Care by developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions; providing physical, emotional, psychological, and spiritual support to patients, families, and friends to understand patient conditions, medications, and self-care skills; noting changing conditions and needs; re-evaluating care objectives. What you will do Provides patient care by reviewing physician prescriptions; communicating the nursing care plan and all pertinent information to other members of the health care team; coordinating with other healthcare providers; providing physical, emotional, psychological, and spiritual support to patients, families, and friends; conferring with physicians. Develops nursing care plans by obtaining medical histories; examining patients; documenting patient physical condition, psychological status, and influencing social factors; conferring with family and friends; developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions, schedules, and timetables. Teaches healthcare requirements by establishing patient care goals; instructing patient, family, and friends to understand condition, medications, and self-care skills; answering questions; providing information and resources. Evaluates patient care by adhering to therapeutic standards; measuring health outcomes against patient care standards; reviewing patient records; noting changing conditions and needs; re-evaluating care objectives; modifying nursing care plan. Maintains safe, secure, and healthy patient care environment by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations; adhering to organization standards and policies, and to legal regulations; alerting others regarding potential concerns. Documents patient care services by charting in patient and department records. Keeps patient care equipment operating by following operating instructions and established procedures; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs. Keeps patient care supplies ready by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire Preferred Education, License/Certification, or Work Experience: Experience working in a clinical environment Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

Posted 30+ days ago

Mass General Brigham logo

Scheduler/Staffing Coordinator Float Pool BWH

Mass General BrighamBoston, Massachusetts

$18 - $26 / hour

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Job Description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

SummaryUnder direction, receives incoming communication and online requests from both patients and referring providers interested in accessing care. Performs patient registration, and scheduling processes. Ensures that patients, referring providers and other customers receive timely, efficient and high-quality service.Does this position require Patient Care?NoEssential Functions-Coordinates the registration and scheduling for new patient appointments. -Documents all patient demographic, medical, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of getting a hospital registration number and scheduling an appointment. -Answers telephone, triages calls, and takes accurate and detailed messages using professional and courteous customer service techniques. -Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise. -Obtains all patient information required by the providers prior to an appointment. Ensures that the medical records are available to all health care providers. -Completely and accurately transcribes call, referral and scheduling information in multiple systems. -Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. -Maintains confidentiality and privacy consistent with HIPAA guidelines.

Qualifications

EducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsExperienceCustomer service work experience, specifically in a contact/call center environment 0-1 year required and Experience in a medical office or health care setting, with Epic experience 0-1 year preferredKnowledge, Skills and Abilities- Excellent customer service skills.- Knowledge of basic computer skills, including demonstrated ability to effectively use Microsoft Outlook, Excel, and general data entry concepts and search functionality.- Strong communication, interpersonal, and team skills.- Ability to exercise judgment in dealing with sensitive, confidential information.- Detail-oriented with the ability to enter information accurately on paper and into electronic systems.- Ability to handle a high volume of calls and work in a fast-paced environment.- Requires the ability to translate the request of the patient or referring office into the appropriate action – appointment scheduling or cancelling, message to the provider, update insurance or demographic information – using the tools and protocols available.- Requires an in-depth knowledge of the referral triage processes and knowledge of insurance stipulations that may affect appointment scheduling.

Additional Job Details (if applicable)

Physical Requirements
  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs- 35lbs
  • Carrying Occasionally (3-33%) 20lbs- 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision- Far Constantly (67-100%)
  • Vision- Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)
  • Remote Type

    Onsite

    Work Location

    75 Francis Street

    Scheduled Weekly Hours

    40

    Employee Type

    Regular

    Work Shift

    Night (United States of America)

    Pay Range

    $18.22 - $26.06/Hourly

    Grade

    3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

    EEO Statement:

    The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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