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Senior Manager, Law Enforcement Response

SnapchatPalo Alto, CA

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles. The Law Enforcement Operations ("LEO") team are digital first-responders protecting Snapchatters and the public at-large. The team handles all global law enforcement requests for user data, and responds to these requests as legally permissible and consistent with Snap policies, while simultaneously safeguarding the privacy rights of our users. We value the power of diversity, as we continually strive to build an innovative and inclusive team culture centered on Snap's values of Kind, Smart, and Creative. We're looking for a Law Enforcement Response Senior Manager to lead our Global Law Enforcement Operations team. In this role, you will serve as a key member of the Safety Operations Leadership Team with direct oversight on operational matters across three regions: The Americas, EMEA and APAC. What you'll do: Build, manage and mentor a large, global team in a fast-paced, quick-to-market environment Provide kind, clear and timely direct feedback to quickly and continuously develop our people Lead scaling and optimization initiatives that drive operational excellence Deliver key projects within the LEO and Safety Operations roadmap, including execution; measured progress; and stakeholder management throughout Keep up-to-date with industry trends to help improve Snap operations and thought leadership Use data to influence decisions, drive change and support the function's evolution Develop organizational objectives to execute on company strategy, and track against predefined expected key results Constantly evaluate internal practices and drive solutions that make our teams scalable Design and implement new operational workflows, and improve existing ones, tracking progress via a project plan used by cross functional teams Partner with Product, Engineering, Legal, and other cross-functional teams to align efforts to achieve impact and company goals Identify process, policy and tooling discrepancies and collaborate to close team gaps Enhance existing Quality Assurance (QA) process and improve QA reporting to accelerate quality improvements Consider stakeholder impacts and help them adopt change Review team members' work product, create and deliver training, and constantly organize, maintain and trim LEO's knowledge management library Anticipate project risks, provide escalation management, negotiate with decision makers, and balance business needs, team wellness versus technical constraints. Develop and track internal and external business metrics related to new projects and capabilities Design, build, and maintain reports, dashboards, and metrics to monitor operations performance Constantly monitor and stay on top of Queue Health, use data fluency to understand and articulate why team may be off track, anticipate questions and recommend action plans to get the team back on track Develop capacity plans to address growing backlogs and achieve team metrics Accurately review, index, and process various types of legal requests from global law enforcement Manage our vendor team and provide expertise for processing all types of law enforcement requests with a high degree of quality and efficiency Collaborate with internal and outside counsel on escalations as appropriate Assist in on-call escalations for law enforcement emergency requests Monitor for, and help address, internal escalations Model leadership behaviors and serve as an active mentor for others across our global organization Knowledge, Skills, & Abilities: Excellent leadership skills to motivate, develop and retain talent while holding them accountable Ability to have difficult conversations - Has courage to be direct, clear and kind Great judgment and ability to problem-solve, both independently and with peers Proven track record of scaling operations and driving operational rigor in a fast-paced, dynamic, and data-driven environment A detail-oriented individual with executive maturity, business acumen, and the ability to influence and communicate within all levels of the organization Experience managing multiple projects end to end, demonstrating a high level of organization skills and the ability to create, track and prioritize deliverables and tasks Demonstrated ability to lead others in managing competing priorities Ability to manage ambiguity and work independently with minimal supervision Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights (Advanced EXCEL, Google Sheets, etc.) Experience in process optimization projects and identifying performance improvement opportunities Experience in requirements gathering and analysis, workshop facilitation and stakeholder interviews Experience in change management activities, organizational analysis, designing and executing on stakeholder engagement plans, communications plans and learning and development plans Ability to scale operations by creating playbooks and codifying team management processes Demonstrated technical aptitude and experience designing technology roadmaps Highly attentive to detail, with ability to accurately analyze lengthy legal documents Excellent verbal and written communication skills, includes the "so what's next" actions to quickly resolve issues Demonstrated ability for concise and structured communication that includes active listening Demonstrated Bias for Action and Ownership A team player willing to get their hands dirty and help where needed Minimum qualifications: 10+ years of relevant experience 7+ years of people management experience Bachelor's degree Preferred qualifications: Experience working directly with law enforcement in a professional setting Experience working in Trust & Safety, security and safety, law enforcement, compliance, or a related field Bachelor's degree in business, criminal justice, political science, sociology, public administration, international relations, computer science, or another related area of study Experience in Design Thinking projects Experience using Agile and/or Waterfall Project Management Methodologies Experience analyzing data to understand business challenges and trends using Looker or Tableau Experience building workflows and solutions that utilize AI A passion for Snapchat and online safety! If you have a disability or special need that requires accommodation, please don't be shy and provide us some information. "Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success! Compensation In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future. Zone A (CA, WA, NYC): The base salary range for this position is $173,000-$259,000 annually. Zone B: The base salary range for this position is $164,000-$246,000 annually. Zone C: The base salary range for this position is $147,000-$220,000 annually. This position is eligible for equity in the form of RSUs.

Posted 30+ days ago

Enablement Lead, Law Enforcement Operations

SnapchatNew York, NY

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles. The Law Enforcement Operations ("LEO") team are digital first-responders protecting Snapchatters and the public at-large. The team handles all global law enforcement requests for user data, and responds to these requests as legally permissible and consistent with Snap policies, while simultaneously safeguarding the privacy rights of our users. We value the power of diversity, as we continually strive to build an innovative and inclusive team culture centered on Snap's values of Kind, Smart, and Creative. We're looking for an Enablement Lead to join the LEO team! You will play the role of an internal consultant, solving problems where needed to enable a high performing operations team. You'll collaborate with a swath of cross functional partners including the Legal, Policy, Product, and Engineering teams to continuously improve our operations and protect Snapchatters. This will be an individual contributor role. What you'll do: Execute key projects within the Law Enforcement Operations (LEO) and Safety Operations roadmap end-to-end, from initiation to change management/adoption Create and deliver training and communications and build out LEO's change management program Lead scaling and optimization initiatives that drive operational excellence Partner with Legal, Product, Engineering, and cross-functional teams to identify process, policy, and tooling discrepancies and collaborate to develop effective solutions Drive opportunities for improvement to enhance workflow comprehension, creating and enhancing knowledge management documentation, delivering trainings, and resolving gray areas or gaps Anticipate project risks, provide escalation management, negotiate with decision makers, and balance community and business needs against technical constraints Use data to influence decisions, proactively drive change in an ambiguous and ever-shifting prioritization environment, and support the function's evolution Develop organizational objectives to execute on company strategy, and track against predefined expected key results Effectively communicate complex ideas to leadership and cross-functional stakeholders, both verbally and in writing Develop and track internal and external business metrics related to new projects and capabilities to monitor operational performance Monitor for, and help address, internal escalations which requires working atypical weekday hours, some weekend days, and/or holidays each month Influence without authority and mentor with kind, clear, and direct feedback to dotted line reports across our global organization Be willing and able to work with sensitive, offensive, or disturbing issues and graphic content Effectively communicate with external audiences, like law enforcement Knowledge, Skills, & Abilities: Experience driving change management activities, including designing and executing stakeholder engagement plans, communications plans, and learning and development plans Experience managing multiple projects end to end using Agile and/or Waterfall methodologies Proven track record of scaling and optimizing operations and driving operational rigor in a fast-paced, dynamic, and data-driven environment A detail-oriented individual with executive maturity, business acumen, and the ability to influence and communicate within all levels of the organization Highly attentive to detail, with ability to accurately analyze lengthy legal documents Ability to manage ambiguity and work independently with minimal supervision Demonstrated ability to lead others in managing competing priorities Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights (Advanced EXCEL, Google Sheets, Looker, etc.) Excellent verbal and written communication skills, includes the "so what's next" actions to quickly resolve issues Great judgment and ability to problem-solve, both independently and with peers Experience applying design thinking in problem solving Demonstrated bias for action and ownership A team player willing to get their hands dirty and help where needed Minimum qualifications: 5+ years of management consulting experience, strategy and operations experience or a related function Bachelor's degree Preferred qualifications: Experience working in Trust & Safety, security, law enforcement, compliance, or a related field Bachelor's degree in business, criminal justice, political science, sociology, public administration, international relations, computer science, or another related area of study Experience using and building GenAI tools to improve quality and efficiency A passion for Snapchat and online safety! If you have a disability or special need that requires accommodation, please don't be shy and provide us some information. "Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success! Compensation In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future. Zone A (CA, WA, NYC): The base salary range for this position is $107,000-$161,000 annually. Zone B: The base salary range for this position is $102,000-$153,000 annually. Zone C: The base salary range for this position is $91,000-$137,000 annually. This position is eligible for equity in the form of RSUs.

Posted 2 weeks ago

Law Enforcement Records Technician - Denver Sheriff Department

City & County of Denver, CODenver, CO

About Our Job The Denver Sheriff Department is the largest Sheriff Department agency in the state of Colorado and is comprised of many divisions and diverse operations with over 1000 uniformed and non-uniformed staff members. These operations include two separate jails, security for the District and County court systems, state inmate transportation, extradition duties, fugitive and K-9 units and security at Denver Health Medical Center. The Denver Sheriff Department is seeking Law Enforcement Records Technicians. This position is assigned to the Operations Division and is located within the Records Unit at the Van Cise-Simonet Detention Center. This position will be responsible for the research, modification, updating and overall management of in-custody individual records. Successful candidates can expect to work a 4/10's schedule with hours aligned to one of the four schedules below, which could include weekends, evenings and holiday's: 1st Shift- 2:00AM- 12:00PM 2nd Shift- 6:00AM- 4:00PM 3rd Shift- 12:00PM - 10:00PM 4th Shift- 4:00PM- 2:00AM Successful candidates must also complete and pass a background investigation that encompasses the applicant's employment and criminal history. Job responsibilities will include: Analyze and interpret complex information; approve or reject documentation according to policies, procedures, rules, statutes or regulations as it relates to the specialized functional area. Review and monitor case files, filings and related documents to determine compliance with relevant and appropriate statutes, rules, administrative orders and/or other governing policies and procedures. Review, prepare and process legal orders, warrants, protection orders and appearance bonds and other complex forms to include motions, writs of habeas corpus, mittimus, advisements, warrants, protection orders and appearance bonds, in accordance with a judge's order, court procedures, legal precedents or other complicated procedures; create forms and legal documents including motions, contempt citations and other documents as necessary. Determine according to guidelines if an inmate is eligible for release, and process records for the release, accept cash and process records for the release of inmates, issue receipts, prepare paperwork for deposits, and maintain related financial records. Audits inmate files for accuracy. Enter, retrieve, interpret, confirm and record data from a variety of records such as complex court orders, policy custody reports, warrants, teletypes and other electronic forms of communication into data base system. Research and access files for criminal, statistical and historical information; research and gather information necessary to accurately process records; confer with multiple agencies to clarify information; contact court room clerks/staff regarding illegible, illegal or ambiguous court orders, requesting reissuance of orders. Communicate with law enforcement agencies, court staff, inmates, and other interested parties. Coordinate records for processing and movement of parole, probation, U.S. Marshal, juvenile and out-of-county hold prisoners. Performs other related duties as assigned or requested. About You Our ideal candidate will have: Knowledge of legal terminology and legal documentation format sufficient to be able to read, interpret, and prepare legal documents. Strong customer service skills Skill in interpreting federal, state and local laws Below are the minimum requirements used to determine eligibility for this position: Education Requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience Requirement: Three (3) years of clerical experience, of which two (2) years of experience must have been in court, law enforcement or legal setting. Education & Experience Equivalency: A combination of appropriate education and experience may be substituted for the education and experience requirements with the exception of the two years of experience in court, law enforcement or legal setting. License and Certification: Must be able to pass an initial pre-security clearance screening and maintain CBI (Colorado Bureau of Investigation) certification as a condition of employment. #BeTheChange About Everything Else Job Profile CN3111 Law Enforcement Records Technician To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Unlimited Position Salary Range $23.33 - $35.00 Target Pay $25.00/hour Agency Denver Sheriff Department Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.

Posted 1 week ago

Prior Law Enforcement - Court Security Officer, Santa Fe, NM

Walden SecuritySanta Fe, NM

Walden Security is currently recruiting experienced Court Security Officers. CSOs will provide armed security to courthouses under the USMS contract. Essential Duties and Responsibilities: Includes the following and other duties may be assigned: Perform entrance control: Enforce the District's entry and identification system which includes operating security screening equipment to detect weapons, contraband, and prohibited items, checking items such as handbags, briefcases, computers, packages, baby carriages, wheelchairs, etc. Perform roving patrol: Patrol court facilities and grounds of the facility in accordance with applicable post orders. Perform stationary post assignments: Stand guard at stationary posts which include (but not limited to) monitoring closed-circuit television, duress alarm systems and other security equipment, courtrooms, judge chambers, and jury rooms. Perform escort duties: When directed, provide armed escort services for judges, court personnel, jurors, and other designated individuals. Perform garage parking and pedestrian control: Where applicable, direct traffic and control lights on court facility properties, as described in the post orders and/or standard operating procedures. Enforce law and order: Enforce federal law while in the performance of assigned duties. This includes (but not limited to) detaining any person attempting to gain unauthorized access to Government property, or a court proceeding(s), or attempting to commit acts that imperil the safety and security of Government employees, property, and the public. Prepare reports and records: Prepare various reports and records regarding contract performance issues, such as labor hours worked, accidents, fire, bomb threats, unusual incidents, or unlawful acts that occurred within the court facility area. Court attendance: Responsible for securing unattended courtrooms, an inspection of courtrooms prior to a proceeding, testing of security devices, and other duties concerning security of the court area. Preserve order: Responsible for providing security presence in the courtroom, enforcing federal law and judicial orders within the courtroom, enforcing local court rules regarding prohibited items, and providing protection to court proceedings as circumstances dictate. Requirements Education and/or Experience: High school diploma or general education degree (GED). At least three (3) calendar years of verifiable experience as a certified law enforcement officer or its military equivalency (Master-at-Arms, CGPD, Security Forces Specialist, etc.); all three (3) years must have occurred within the last seven (7) years. The experience must have included general arrest authority. Language Skills: Must have the ability to read, write, speak, and understand English. Must possess the ability to understand, explain, interpret, and apply rules, regulations, directives, and procedures. Certificates, Licenses, Registrations: Must have a valid driver's license from state of residency and a safe driving record for the past five years; Must receive clearance from the Department of Justice. Must have completed or graduated from certified Federal, state, county, local or military law enforcement training academy and able to provide certification as proof. Other Qualifications: Must be at least 21 years of age; Ability to pass a pre-employment drug screen and criminal background check. Physical Demands: Must meet medical standards as specified by the United States Marshal Service (USMS); The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. "Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. " EOE/AAP/Minorities/Females/Vet/Disabled VEVRAA Federal Contractor #CourtSecurity #PriorLawEnforcement #FederalServices

Posted 30+ days ago

Prior Law Enforcement, Washington DC (Cso)(Sso)

Walden SecurityWashington, DC

Walden Security is currently recruiting experienced Court Security Officers/Special Security Officers. CSOs/SSOs will provide armed security to courthouses under the USMS contract. If you are a current Special Police Officer (SPO) and do not have previous law enforcement experience, you are not qualified for this role. Essential Duties and Responsibilities: Includes the following and other duties may be assigned: Perform entrance control: Enforce the District's entry and identification system which includes operating security screening equipment to detect weapons, contraband, and prohibited items, checking items such as handbags, briefcases, computers, packages, baby carriages, wheelchairs, etc. Perform roving patrol: Patrol court facilities and grounds of the facility in accordance with applicable post orders. Perform stationary post assignments: Stand guard at stationary posts which include (but not limited to) monitoring closed-circuit television, duress alarm systems and other security equipment, courtrooms, judge chambers, and jury rooms. Perform escort duties: When directed, provide armed escort services for judges, court personnel, jurors, and other designated individuals. Perform garage parking and pedestrian control: Where applicable, direct traffic and control lights on court facility properties, as described in the post orders and/or standard operating procedures. Enforce law and order: Enforce federal law while in the performance of assigned duties. This includes (but not limited to) detaining any person attempting to gain unauthorized access to Government property, or a court proceeding(s), or attempting to commit acts that imperil the safety and security of Government employees, property, and the public. Prepare reports and records: Prepare various reports and records regarding contract performance issues, such as labor hours worked, accidents, fire, bomb threats, unusual incidents, or unlawful acts that occurred within the court facility area. Court attendance: Responsible for securing unattended courtrooms, an inspection of courtrooms prior to a proceeding, testing of security devices, and other duties concerning security of the court area. Preserve order: Responsible for providing security presence in the courtroom, enforcing federal law and judicial orders within the courtroom, enforcing local court rules regarding prohibited items, and providing protection to court proceedings as circumstances dictate. Requirements Education and/or Experience: High school diploma or general education degree (GED). At least three (3) calendar years of verifiable experience as a certified law enforcement officer or its military equivalency (Master-at-Arms, CGPD, Security Forces Specialist, etc.); all three (3) years must have occurred within the last seven (7) years. The experience must have included general arrest authority. Language Skills: Must have the ability to read, write, speak, and understand English. Must possess the ability to understand, explain, interpret, and apply rules, regulations, directives, and procedures. Certificates, Licenses, Registrations: Must have a valid driver's license from state of residency and a safe driving record for the past five years; Must receive clearance from the Department of Justice. Must have completed or graduated from certified Federal, state, county, local or military law enforcement training academy and able to provide certification as proof. Other Qualifications: Must be at least 21 years of age; Ability to pass a pre-employment drug screen and criminal background check. Physical Demands: Must meet medical standards as specified by the United States Marshal Service (USMS); The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE/AAP/Minorities/Females/Vet/Disabled VEVRAA Federal Contractor #CourtSecurity #PriorLawEnforcement #FederalServices

Posted 30+ days ago

Prior Law Enforcement - Court Security Officer, Portland ME

Walden SecurityPortland, ME

Are you looking for a part-time position? Walden Security is currently recruiting experienced Court Security Officers(CSO). CSOs will provide armed security to courthouses under the USMS contract. Essential Duties and Responsibilities: Includes the following and other duties may be assigned: Perform entrance control: Enforce the District's entry and identification system which includes operating security screening equipment to detect weapons, contraband, and prohibited items, checking items such as handbags, briefcases, computers, packages, baby carriages, wheelchairs, etc. Perform roving patrol: Patrol court facilities and grounds of the facility in accordance with applicable post orders. Perform stationary post assignments: Stand guard at stationary posts which include (but not limited to) monitoring closed-circuit television, duress alarm systems and other security equipment, courtrooms, judge chambers, and jury rooms. Perform escort duties: When directed, provide armed escort services for judges, court personnel, jurors, and other designated individuals. Perform garage parking and pedestrian control: Where applicable, direct traffic and control lights on court facility properties, as described in the post orders and/or standard operating procedures. Enforce law and order: Enforce federal law while in the performance of assigned duties. This includes (but not limited to) detaining any person attempting to gain unauthorized access to Government property, or a court proceeding(s), or attempting to commit acts that imperil the safety and security of Government employees, property, and the public. Prepare reports and records: Prepare various reports and records regarding contract performance issues, such as labor hours worked, accidents, fire, bomb threats, unusual incidents, or unlawful acts that occurred within the court facility area. Court attendance: Responsible for securing unattended courtrooms, an inspection of courtrooms prior to a proceeding, testing of security devices, and other duties concerning security of the court area. Preserve order: Responsible for providing security presence in the courtroom, enforcing federal law and judicial orders within the courtroom, enforcing local court rules regarding prohibited items, and providing protection to court proceedings as circumstances dictate. Requirements Education and/or Experience: High school diploma or general education degree (GED). At least three (3) calendar years of verifiable experience as a certified law enforcement officer or its military equivalency (Master-at-Arms, CGPD, Security Forces Specialist, etc.); all three (3) years must have occurred within the last seven (7) years. The experience must have included general arrest authority. Language Skills: Must have the ability to read, write, speak, and understand English. Must possess the ability to understand, explain, interpret, and apply rules, regulations, directives, and procedures. Certificates, Licenses, Registrations: Must have a valid driver's license from state of residency and a safe driving record for the past five years; Must receive clearance from the Department of Justice. Must have completed or graduated from certified Federal, state, county, local or military law enforcement training academy and able to provide certification as proof. Other Qualifications: Must be at least 21 years of age; Ability to pass a pre-employment drug screen and criminal background check. Physical Demands: Must meet medical standards as specified by the United States Marshal Service (USMS); The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AAP/Minorities/Females/Vet/Disabled VEVRAA Federal Contractor #CourtSecurity #PriorLawEnforcement #FederalServices #WaldenWay

Posted 2 weeks ago

Prior Law Enforcement - Court Security Officer,, Syracuse, NY

Walden SecuritySyracuse, NY

$37.62/ HR Walden Security is currently recruiting experienced Court Security Officers. CSOs will provide armed security to courthouses under the USMS contract. Essential Duties and Responsibilities: Includes the following and other duties may be assigned: Perform entrance control: Enforce the District's entry and identification system which includes operating security screening equipment to detect weapons, contraband, and prohibited items, checking items such as handbags, briefcases, computers, packages, baby carriages, wheelchairs, etc. Perform roving patrol: Patrol court facilities and grounds of the facility in accordance with applicable post orders. Perform stationary post assignments: Stand guard at stationary posts which include (but not limited to) monitoring closed-circuit television, duress alarm systems and other security equipment, courtrooms, judge chambers, and jury rooms. Perform escort duties: When directed, provide armed escort services for judges, court personnel, jurors, and other designated individuals. Perform garage parking and pedestrian control: Where applicable, direct traffic and control lights on court facility properties, as described in the post orders and/or standard operating procedures. Enforce law and order: Enforce federal law while in the performance of assigned duties. This includes (but not limited to) detaining any person attempting to gain unauthorized access to Government property, or a court proceeding(s), or attempting to commit acts that imperil the safety and security of Government employees, property, and the public. Prepare reports and records: Prepare various reports and records regarding contract performance issues, such as labor hours worked, accidents, fire, bomb threats, unusual incidents, or unlawful acts that occurred within the court facility area. Court attendance: Responsible for securing unattended courtrooms, an inspection of courtrooms prior to a proceeding, testing of security devices, and other duties concerning security of the court area. Preserve order: Responsible for providing security presence in the courtroom, enforcing federal law and judicial orders within the courtroom, enforcing local court rules regarding prohibited items, and providing protection to court proceedings as circumstances dictate. Requirements Education and/or Experience: High school diploma or general education degree (GED). At least three (3) calendar years of verifiable experience as a certified law enforcement officer or its military equivalency (Master-at-Arms, CGPD, Security Forces Specialist, etc.); all three (3) years must have occurred within the last seven (7) years. The experience must have included general arrest authority. Language Skills: Must have the ability to read, write, speak, and understand English. Must possess the ability to understand, explain, interpret, and apply rules, regulations, directives, and procedures. Certificates, Licenses, Registrations: Must have a valid driver's license from state of residency and a safe driving record for the past five years; Must receive clearance from the Department of Justice. Must have completed or graduated from certified Federal, state, county, local or military law enforcement training academy and able to provide certification as proof. Other Qualifications: Must be at least 21 years of age; Ability to pass a pre-employment drug screen and criminal background check. Physical Demands: Must meet medical standards as specified by the United States Marshal Service (USMS); The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AAP/Minorities/Females/Vet/Disabled VEVRAA Federal Contractor

Posted 2 weeks ago

Sled Law Enforcement Account Executive - North America

Harris Computer SystemsIndiana, PA

About i2 Group: Founded over 30 years ago in Cambridge, UK, i2 Group is the world's most trusted intelligence analysis platform. Our advanced link analysis software is used by thousands of organizations across the globe to combat threats including crime, terrorism, fraud, and cyber attacks. From disrupting criminal networks to preventing money laundering, our technology helps mission-focused organizations protect communities and nations every day. We support law enforcement, federal civilian agencies, defense, and private sector partners with powerful tools to turn complex data into actionable intelligence. With a strong presence in the U.S. public sector, we're growing our SLED Law Enforcement footprint - and looking for exceptional talent to help lead the way. Position Overview As a SLED Account Executive, you will be responsible for driving strategic growth and customer success across key SLED Law Enforcement agencies. You'll manage the full sales cycle-from lead qualification through deal closure and renewals-working closely with government customers, integrators, and partners to deliver solutions that meet mission-critical needs. This role is ideal for someone who thrives in a mission-driven environment, understands the unique landscape of local and federal procurement, and has a proven track record of selling enterprise software to public sector clients. Base salary range: $140,000 - 150,000 USD. Responsibilities & Duties: Continuously develop funnel and pipeline for new and existing accounts Negotiate contracts Ensure accurate sales forecasting in CRM Provide regular updates to the Sales Team with activity and prospect information Plan, coordinate and roll out targeted marketing events to drive sales Establish key contacts with industry leaders to maintain and grow knowledge of the market Requirements: Bachelor's degree or equivalent training in business, marketing, or sales or relevant experience 5+ years of experience software sales or account management Excellent communication, interpersonal, and telephone skills Extensive industry knowledge Key Responsibilities Sales & Account Management Identify, qualify, and close new business opportunities across U.S. Federal Civilian agencies. Own the full sales cycle, from initial outreach and product demos through to proposal, negotiation, and close. Develop and maintain deep relationships with key decision-makers and influencers within target agencies. Conduct needs analysis and match agency requirements to i2's capabilities and value proposition. Maintain accurate pipeline tracking and forecasting in the CRM system. Renewals & Expansion Oversee renewals and drive expansion within existing SLED accounts. Conduct regular customer check-ins and product utilization reviews to identify upsell opportunities. Proactively introduce new features, solutions, and training offerings to maximize account value and retention. Federal Partner Engagement Collaborate with resellers, system integrators, and government contractors to jointly pursue opportunities. Support partner enablement through knowledge sharing, co-selling, and bid strategy alignment. Proposal & Tender Management Assist with preparation and submission of responses to RFIs, RFPs, and other federal solicitations. Contribute to the development of reusable proposal content and contract vehicle strategies. Work closely with legal and contracts teams to manage compliance and ensure successful bid delivery. Industry Engagement & Evangelism Represent i2 Group at federal conferences, industry events, and agency-specific engagements. Capture and document customer success stories to highlight mission impact and support go-to-market efforts. Share market intelligence and competitor insights with internal teams to inform roadmap and positioning. Required Qualifications 5+ years of experience selling software or mission-critical technology to U.S. SLED agencies. Demonstrated success meeting or exceeding quota in a federal sales environment. Strong understanding of the federal and local procurement lifecycle and contract vehicles (GSA, NASA SEWP, CIO-SP3, etc.). Ability to manage multiple complex opportunities simultaneously. Excellent interpersonal, communication, and presentation skills. U.S. Citizenship required; eligible for a security clearance. Preferred Qualifications Experience with intelligence analysis, law enforcement, or national security customers. Familiarity with solutions in areas such as link analysis, data visualization, cyber threat intelligence, or investigations. What We Offer Mission-driven work supporting public safety and national security. Remote-first role with flexibility and autonomy. Competitive base salary + commission structure. Comprehensive benefits package. Opportunities for professional development and advancement within a growing team. Join Us Be part of a company that empowers those who protect us. If you're ready to help federal agencies solve their toughest challenges through powerful data insights and analysis, apply today.

Posted today

Sled Law Enforcement Account Executive - North America

Harris Computer SystemsColorado, TX

About i2 Group: Founded over 30 years ago in Cambridge, UK, i2 Group is the world's most trusted intelligence analysis platform. Our advanced link analysis software is used by thousands of organizations across the globe to combat threats including crime, terrorism, fraud, and cyber attacks. From disrupting criminal networks to preventing money laundering, our technology helps mission-focused organizations protect communities and nations every day. We support law enforcement, federal civilian agencies, defense, and private sector partners with powerful tools to turn complex data into actionable intelligence. With a strong presence in the U.S. public sector, we're growing our SLED Law Enforcement footprint - and looking for exceptional talent to help lead the way. Position Overview As a SLED Account Executive, you will be responsible for driving strategic growth and customer success across key SLED Law Enforcement agencies. You'll manage the full sales cycle-from lead qualification through deal closure and renewals-working closely with government customers, integrators, and partners to deliver solutions that meet mission-critical needs. This role is ideal for someone who thrives in a mission-driven environment, understands the unique landscape of local and federal procurement, and has a proven track record of selling enterprise software to public sector clients. Base salary range: $140,000 - 150,000 USD. Responsibilities & Duties: Continuously develop funnel and pipeline for new and existing accounts Negotiate contracts Ensure accurate sales forecasting in CRM Provide regular updates to the Sales Team with activity and prospect information Plan, coordinate and roll out targeted marketing events to drive sales Establish key contacts with industry leaders to maintain and grow knowledge of the market Requirements: Bachelor's degree or equivalent training in business, marketing, or sales or relevant experience 5+ years of experience software sales or account management Excellent communication, interpersonal, and telephone skills Extensive industry knowledge Key Responsibilities Sales & Account Management Identify, qualify, and close new business opportunities across U.S. Federal Civilian agencies. Own the full sales cycle, from initial outreach and product demos through to proposal, negotiation, and close. Develop and maintain deep relationships with key decision-makers and influencers within target agencies. Conduct needs analysis and match agency requirements to i2's capabilities and value proposition. Maintain accurate pipeline tracking and forecasting in the CRM system. Renewals & Expansion Oversee renewals and drive expansion within existing SLED accounts. Conduct regular customer check-ins and product utilization reviews to identify upsell opportunities. Proactively introduce new features, solutions, and training offerings to maximize account value and retention. Federal Partner Engagement Collaborate with resellers, system integrators, and government contractors to jointly pursue opportunities. Support partner enablement through knowledge sharing, co-selling, and bid strategy alignment. Proposal & Tender Management Assist with preparation and submission of responses to RFIs, RFPs, and other federal solicitations. Contribute to the development of reusable proposal content and contract vehicle strategies. Work closely with legal and contracts teams to manage compliance and ensure successful bid delivery. Industry Engagement & Evangelism Represent i2 Group at federal conferences, industry events, and agency-specific engagements. Capture and document customer success stories to highlight mission impact and support go-to-market efforts. Share market intelligence and competitor insights with internal teams to inform roadmap and positioning. Required Qualifications 5+ years of experience selling software or mission-critical technology to U.S. SLED agencies. Demonstrated success meeting or exceeding quota in a federal sales environment. Strong understanding of the federal and local procurement lifecycle and contract vehicles (GSA, NASA SEWP, CIO-SP3, etc.). Ability to manage multiple complex opportunities simultaneously. Excellent interpersonal, communication, and presentation skills. U.S. Citizenship required; eligible for a security clearance. Preferred Qualifications Experience with intelligence analysis, law enforcement, or national security customers. Familiarity with solutions in areas such as link analysis, data visualization, cyber threat intelligence, or investigations. What We Offer Mission-driven work supporting public safety and national security. Remote-first role with flexibility and autonomy. Competitive base salary + commission structure. Comprehensive benefits package. Opportunities for professional development and advancement within a growing team. Join Us Be part of a company that empowers those who protect us. If you're ready to help federal agencies solve their toughest challenges through powerful data insights and analysis, apply today.

Posted today

Business Development Manager - Federal Law Enforcement

Xcelerate SolutionsMclean, VA

Business Development Manager - Federal Law Enforcement Xcelerate Solutions is seeking a dynamic and results-driven Business Development Manager (BDM) to lead growth efforts within the Federal Law Enforcement Agencies. This is a high-impact, individual contributor role with significant opportunity for career growth with the Xcelerate Solutions organization. The ideal candidate will have a strong understanding of Federal Law Enforcement agencies such as FBI, DEA, DHS, ICE, CBP, FPS, USMS, TSA, DCIS, CID, DCIS, NCIS, AFOSI, DSS, and IRS-CI with a proven track record of driving business across this network. As a BDM, you will shape and execute strategic sales initiatives, develop key client relationships, and manage the full business development lifecycle-from opportunity identification through capture support and contract winning. This role is instrumental in helping Xcelerate achieve its growth objectives and expand its footprint within the federal market. Come join our award-winning organization and work with some of the most talented and brightest minds in the GovCon industry. Location: DC Metro/Hybrid (2x /week in-office) Clearance: No Responsibilities: Drive the development and execution of strategic growth plans focused on Federal Law Enforcement agencies support. Identify and qualify new business opportunities aligned with Xcelerate's capabilities and long-term goals. Build and sustain trusted relationships with senior leaders, decision-makers, and partners across targeted agencies. Develop compelling client presentations and tailored messaging that align with mission needs and agency objectives. Collaborate with internal teams-including Capture, Proposal, and Executive Leadership-to lead winning BD efforts. Maintain and manage a qualified pipeline, monitor forecast accuracy, and contribute to proposal development and pricing strategies. Represent Xcelerate at key industry and government events to enhance visibility and support lead generation. Play a key role in marketing strategy, teaming, and solution positioning across the 4th Estate landscape. Minimum Requirements: Minimum of 5 years of relevant experience supporting or engaging with Federal Law Enforcement organizations or equivalent government service agencies. Demonstrated success in a business development or capture role within the federal contracting space. Deep familiarity with the non-DoD acquisition lifecycle, contracting vehicles, and procurement strategy. Proven ability to build and execute account and call plans, capture strategies, and long-range growth roadmaps (6-48 months). Strong interpersonal, written, and verbal communication skills with the ability to engage C-level executives and agency stakeholders. Track record of closing business, meeting or exceeding targets, and contributing to proposal wins. Experience with CRM tools (Salesforce) and pipeline management process. Preferred Qualifications: Existing relationships within two or more Federal Law Enforcement agencies. Experience in solutions-oriented business development (e.g., IT services, cybersecurity, analytics, mission support). Knowledge of Xcelerate's service offerings or adjacent GovCon domains. About Xcelerate Solutions: Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions (www.xceleratesolutions.com) is one of America's fastest-growing companies. Xcelerate's culture is defined by our diversified workforce of dynamic and versatile professionals, supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal's "50 Best Places to Work" list as well as being a "Great Place to Work" certified company with a 4.6 star, and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers! Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability. Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Posted today

Prior Law Enforcement - Court Security Officer, Seattle, WA

Walden SecuritySeattle, WA

Walden Security is currently offering a sign on bonus of $2000 paid after 90 days on the contract. They are recruiting experienced Court Security Officers. CSOs will provide armed security to courthouses under the USMS contract. Essential Duties and Responsibilities: Includes the following and other duties may be assigned: Perform entrance control: Enforce the District's entry and identification system which includes operating security screening equipment to detect weapons, contraband, and prohibited items, checking items such as handbags, briefcases, computers, packages, baby carriages, wheelchairs, etc. Perform roving patrol: Patrol court facilities and grounds of the facility in accordance with applicable post orders. Perform stationary post assignments: Stand guard at stationary posts which include (but not limited to) monitoring closed-circuit television, duress alarm systems and other security equipment, courtrooms, judge chambers, and jury rooms. Perform escort duties: When directed, provide armed escort services for judges, court personnel, jurors, and other designated individuals. Perform garage parking and pedestrian control: Where applicable, direct traffic and control lights on court facility properties, as described in the post orders and/or standard operating procedures. Enforce law and order: Enforce federal law while in the performance of assigned duties. This includes (but not limited to) detaining any person attempting to gain unauthorized access to Government property, or a court proceeding(s), or attempting to commit acts that imperil the safety and security of Government employees, property, and the public. Prepare reports and records: Prepare various reports and records regarding contract performance issues, such as labor hours worked, accidents, fire, bomb threats, unusual incidents, or unlawful acts that occurred within the court facility area. Court attendance: Responsible for securing unattended courtrooms, an inspection of courtrooms prior to a proceeding, testing of security devices, and other duties concerning security of the court area. Preserve order: Responsible for providing security presence in the courtroom, enforcing federal law and judicial orders within the courtroom, enforcing local court rules regarding prohibited items, and providing protection to court proceedings as circumstances dictate. Requirements Education and/or Experience: High school diploma or general education degree (GED). At least three (3) calendar years of verifiable experience as a certified law enforcement officer or its military equivalency (Master-at-Arms, CGPD, Security Forces Specialist, etc.); all three (3) years must have occurred within the last seven (7) years. The experience must have included general arrest authority. Language Skills: Must have the ability to read, write, speak, and understand English. Must possess the ability to understand, explain, interpret, and apply rules, regulations, directives, and procedures. Certificates, Licenses, Registrations: Must have a valid driver's license from state of residency and a safe driving record for the past five years; Must receive clearance from the Department of Justice. Must have completed or graduated from certified Federal, state, county, local or military law enforcement training academy and able to provide certification as proof. Other Qualifications: Must be at least 21 years of age; Ability to pass a pre-employment drug screen and criminal background check. Physical Demands: Must meet medical standards as specified by the United States Marshal Service (USMS); The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE/AAP/Minorities/Females/Vet/Disabled VEVRAA Federal Contractor #CourtSecurity #PriorLawEnforcement #FederalServices

Posted 1 week ago

Majors Account Executive, Law Enforcement - Southeast US

PeregrineAtlanta, GA

About the Role Major Account Executives at Peregrine are responsible for building client relationships with our most strategic target accounts, closing new business, and expanding Peregrine's footprint. People who excel at this job prospect, develop, and close business in a timely manner while focusing on client requirements. Our Major Account Executives have the confidence and ability to negotiate and close agreements and support new customers through our onboarding process. This role is a unique opportunity to contribute to high-visibility, high-impact projects in the major accounts segment of our business. You will be responsible for landing new logo contracts in your region and also growing the value of the accounts in your region over time. This territory has a defined list of target accounts, generally the largest and most complex County and Municipal Law Enforcement Agencies across the Southeastern United States. You will meet and exceed sales goals through prospecting, qualifying, managing, and closing high-value and highly visible sales opportunities. You will deliver senior-level presentations and demonstrations highlighting the advantages, features, and functions of Peregrine. You will oversee the entire sales cycle while collaborating closely with cross-functional teams across deployment strategy, marketing, legal, and operations. You will be the trusted advisor to the customer by understanding their existing and future technology roadmap to drive Peregrine's solution. You will meaningfully contribute to identifying, developing, and documenting GTM best practices through collaboration with others, and will play a crucial peer-leadership role in setting the pace and the tone across our sales organization. You will also be involved in ongoing account management to drive the expansion of the business. About You You are outcome-focused and can expertly navigate complex interpersonal scenarios You enjoy problem-solving and exhibit curiosity and appreciation for others' talents, skills, challenges, and successes You enjoy guiding the customer over the finish line and are resilient and steadfast in your goals You are passionate about exploring all possibilities and seeing opportunities when others see obstructions You are a thoughtful and empathetic listener; you devote the time to understanding a customer's challenges and are able to generate tailored approaches based upon what best serves their needs You are a fearless navigator in ambiguous circumstances and can be flexible or creative when needed You are able to make advanced technology feel human; you are the bridge, the translator, the shepherd between technology and people You are a lifelong learner, willing to learn anything in order to achieve your goals You are self-motivated, customer-focused, creative, and passionate about helping people maximize their potential What We Look For 10+ years of field sales experience in the enterprise software/SaaS space Experience within data integration, analytics, and business intelligence in law enforcement / public safety is strongly preferred Current experience selling to and relationships with member agencies of the Major City Chiefs Association (MCCA) and the Major County Sheriff's of America (MCSA) in the Southeast United States is strongly preferred A track record of success in selling SaaS subscriptions into net new complex accounts, demonstrated by overachievement of quota and strong customer references Ability and comfort in negotiating and closing legal agreements with customers and supporting new customers through onboarding processes Familiarity with solution and value-based selling, experience managing a complex sales process Excellent presentation, listening, organization, and contact management skills Excellent executive-level verbal and written communication, presentation, and relationship management skills Salary Range: $150,000 - $180,000 Annually + Sales Commission+ Benefits + Equity (if applicable) + Bonus (if applicable) Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here.

Posted 1 week ago

Senior Manager, Law Enforcement Response

SnapchatNew York, NY

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles. The Law Enforcement Operations ("LEO") team are digital first-responders protecting Snapchatters and the public at-large. The team handles all global law enforcement requests for user data, and responds to these requests as legally permissible and consistent with Snap policies, while simultaneously safeguarding the privacy rights of our users. We value the power of diversity, as we continually strive to build an innovative and inclusive team culture centered on Snap's values of Kind, Smart, and Creative. We're looking for a Law Enforcement Response Senior Manager to lead our Global Law Enforcement Operations team. In this role, you will serve as a key member of the Safety Operations Leadership Team with direct oversight on operational matters across three regions: The Americas, EMEA and APAC. What you'll do: Build, manage and mentor a large, global team in a fast-paced, quick-to-market environment Provide kind, clear and timely direct feedback to quickly and continuously develop our people Lead scaling and optimization initiatives that drive operational excellence Deliver key projects within the LEO and Safety Operations roadmap, including execution; measured progress; and stakeholder management throughout Keep up-to-date with industry trends to help improve Snap operations and thought leadership Use data to influence decisions, drive change and support the function's evolution Develop organizational objectives to execute on company strategy, and track against predefined expected key results Constantly evaluate internal practices and drive solutions that make our teams scalable Design and implement new operational workflows, and improve existing ones, tracking progress via a project plan used by cross functional teams Partner with Product, Engineering, Legal, and other cross-functional teams to align efforts to achieve impact and company goals Identify process, policy and tooling discrepancies and collaborate to close team gaps Enhance existing Quality Assurance (QA) process and improve QA reporting to accelerate quality improvements Consider stakeholder impacts and help them adopt change Review team members' work product, create and deliver training, and constantly organize, maintain and trim LEO's knowledge management library Anticipate project risks, provide escalation management, negotiate with decision makers, and balance business needs, team wellness versus technical constraints. Develop and track internal and external business metrics related to new projects and capabilities Design, build, and maintain reports, dashboards, and metrics to monitor operations performance Constantly monitor and stay on top of Queue Health, use data fluency to understand and articulate why team may be off track, anticipate questions and recommend action plans to get the team back on track Develop capacity plans to address growing backlogs and achieve team metrics Accurately review, index, and process various types of legal requests from global law enforcement Manage our vendor team and provide expertise for processing all types of law enforcement requests with a high degree of quality and efficiency Collaborate with internal and outside counsel on escalations as appropriate Assist in on-call escalations for law enforcement emergency requests Monitor for, and help address, internal escalations Model leadership behaviors and serve as an active mentor for others across our global organization Knowledge, Skills, & Abilities: Excellent leadership skills to motivate, develop and retain talent while holding them accountable Ability to have difficult conversations - Has courage to be direct, clear and kind Great judgment and ability to problem-solve, both independently and with peers Proven track record of scaling operations and driving operational rigor in a fast-paced, dynamic, and data-driven environment A detail-oriented individual with executive maturity, business acumen, and the ability to influence and communicate within all levels of the organization Experience managing multiple projects end to end, demonstrating a high level of organization skills and the ability to create, track and prioritize deliverables and tasks Demonstrated ability to lead others in managing competing priorities Ability to manage ambiguity and work independently with minimal supervision Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights (Advanced EXCEL, Google Sheets, etc.) Experience in process optimization projects and identifying performance improvement opportunities Experience in requirements gathering and analysis, workshop facilitation and stakeholder interviews Experience in change management activities, organizational analysis, designing and executing on stakeholder engagement plans, communications plans and learning and development plans Ability to scale operations by creating playbooks and codifying team management processes Demonstrated technical aptitude and experience designing technology roadmaps Highly attentive to detail, with ability to accurately analyze lengthy legal documents Excellent verbal and written communication skills, includes the "so what's next" actions to quickly resolve issues Demonstrated ability for concise and structured communication that includes active listening Demonstrated Bias for Action and Ownership A team player willing to get their hands dirty and help where needed Minimum qualifications: 10+ years of relevant experience 7+ years of people management experience Bachelor's degree Preferred qualifications: Experience working directly with law enforcement in a professional setting Experience working in Trust & Safety, security and safety, law enforcement, compliance, or a related field Bachelor's degree in business, criminal justice, political science, sociology, public administration, international relations, computer science, or another related area of study Experience in Design Thinking projects Experience using Agile and/or Waterfall Project Management Methodologies Experience analyzing data to understand business challenges and trends using Looker or Tableau Experience building workflows and solutions that utilize AI A passion for Snapchat and online safety! If you have a disability or special need that requires accommodation, please don't be shy and provide us some information. "Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success! Compensation In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future. Zone A (CA, WA, NYC): The base salary range for this position is $173,000-$259,000 annually. Zone B: The base salary range for this position is $164,000-$246,000 annually. Zone C: The base salary range for this position is $147,000-$220,000 annually. This position is eligible for equity in the form of RSUs.

Posted 30+ days ago

Law Enforcement Response Specialist

SnapchatNew York, NY

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles. The Law Enforcement Operations ("LEO") team are digital first-responders protecting Snapchatters and the public at-large. The team handles all global law enforcement requests for user data, and responds to these requests as legally permissible and consistent with Snap policies, while simultaneously safeguarding the privacy rights of our users. We work together to foster a culture of belonging, merit, and innovation, as we continually strive to build an innovative and inclusive leadership culture centered on Snap's values of Kind, Smart, and Creative. We're looking for a Law Enforcement Response Specialist to join the Law Enforcement Operations team! What you'll do: Accurately review, index, and process various types of legal requests from global law enforcement Participate in on-call rotation for law enforcement emergency requests and internal escalations, which requires working atypical weekday hours, some weekend days and/or holidays each month View and action reported content as needed. Reported content can be graphic so you must be comfortable viewing graphic content. Handle inbound and outbound calls from law enforcement, providing helpful and empathetic support within policy guidelines Review team members' work product and provide feedback as a core part of the role Create and lead internal training sessions on an as-needed basis Enhance operational workflows via process and policy improvements Drive successful projects and tooling initiatives Knowledge, Skills & Abilities: Strong attention to detail, with the ability to accurately analyze lengthy legal documents Excellent verbal and written communication skills Ability to work both independently and collaboratively, with minimal oversight Ability to organize and prioritize assignments effectively Willingness to travel and participate in testimony appearances on behalf of Snap Minimum Qualifications: Bachelor's degree or job related equivalent experience in lieu of degree Preferred Qualifications: Experience working directly with law enforcement in a professional setting Experience collaborating with internal and external stakeholders at all levels of the company Call center experience an asset Near native fluency in French, German, Arabic, or Nordic languages A passion for Snapchat and online safety! If you have a disability or special need that requires accommodation, please don't be shy and provide us some information. "Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success! Compensation In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future. Zone A (CA, WA, NYC): The base salary range for this position is $60,000-$90,000 annually. Zone B: The base salary range for this position is $57,000-$86,000 annually. Zone C: The base salary range for this position is $51,000-$77,000 annually. This position is eligible for equity in the form of RSUs.

Posted 30+ days ago

Law Enforcement - Crisis Responder / Qualified Professional

00 RHA Health ServicesAsheville, North Carolina

We are hiring for: Law Enforcement - Crisis Responder / Qualified Professional Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! We are looking for a Qualified Professional to work with Buncombe County Sheriff office in a Co-Responder program with RHA! Seeking a Qualified Professional to serve as a Law Enforcement Crisis Counselor serving Buncombe County Sheriff's Office. This is an exciting initiative embedding a mental health professional with law enforcement, in order to co-respond to behavioral health calls and assist with de-escalation, assessment, and linkage to resources. Successful candidates must be at least a Qualified Professional and have a minimum of one year of crisis response experience. Pay: $24.00 per hour Schedule: To be determined. May include evenings, weekends and holidays. Position Requirements: : Must meet the requirements of a Qualified Professional. Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served OR Master’s Degree or Higher & 1+ years full-time experience with population served. License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession. Other duties as assigned. Definitions: Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees. Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child Responsibilities: Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings in accordance to the service definition. Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community. Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person’s daily living and personal development, providing supportive counseling Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management Performing Case Management functions of linking and arranging for services and referrals Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation All other duties as assigned. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 30+ days ago

Prior Law Enforcement - Court Security Officer Honolulu, HI

Walden SecurityHonolulu, HI

Walden Security is currently offering a sign on bonus of $2,500 paid after 90 days on the contract Walden Security is currently recruiting experienced Court Security Officers. CSOs will provide armed security to courthouses under the USMS contract. Essential Duties and Responsibilities: Includes the following and other duties may be assigned: Perform entrance control: Enforce the District's entry and identification system which includes operating security screening equipment to detect weapons, contraband, and prohibited items, checking items such as handbags, briefcases, computers, packages, baby carriages, wheelchairs, etc. Perform roving patrol: Patrol court facilities and grounds of the facility in accordance with applicable post orders. Perform stationary post assignments: Stand guard at stationary posts which include (but not limited to) monitoring closed-circuit television, duress alarm systems and other security equipment, courtrooms, judge chambers, and jury rooms. Perform escort duties: When directed, provide armed escort services for judges, court personnel, jurors, and other designated individuals. Perform garage parking and pedestrian control: Where applicable, direct traffic and control lights on court facility properties, as described in the post orders and/or standard operating procedures. Enforce law and order: Enforce federal law while in the performance of assigned duties. This includes (but not limited to) detaining any person attempting to gain unauthorized access to Government property, or a court proceeding(s), or attempting to commit acts that imperil the safety and security of Government employees, property, and the public. Prepare reports and records: Prepare various reports and records regarding contract performance issues, such as labor hours worked, accidents, fire, bomb threats, unusual incidents, or unlawful acts that occurred within the court facility area. Court attendance: Responsible for securing unattended courtrooms, an inspection of courtrooms prior to a proceeding, testing of security devices, and other duties concerning security of the court area. Preserve order: Responsible for providing security presence in the courtroom, enforcing federal law and judicial orders within the courtroom, enforcing local court rules regarding prohibited items, and providing protection to court proceedings as circumstances dictate. Requirements Education and/or Experience: High school diploma or general education degree (GED). At least three (3) calendar years of verifiable experience as a certified law enforcement officer or its military equivalency (Master-at-Arms, CGPD, Security Forces Specialist, etc.); all three (3) years must have occurred within the last seven (7) years. The experience must have included general arrest authority. Language Skills: Must have the ability to read, write, speak, and understand English. Must possess the ability to understand, explain, interpret, and apply rules, regulations, directives, and procedures. Certificates, Licenses, Registrations: Must have a valid driver's license from state of residency and a safe driving record for the past five years; Must receive clearance from the Department of Justice. Must have completed or graduated from certified Federal, state, county, local or military law enforcement training academy and able to provide certification as proof. Other Qualifications: Must be at least 21 years of age; Ability to pass a pre-employment drug screen and criminal background check. Physical Demands: Must meet medical standards as specified by the United States Marshal Service (USMS); The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. "Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. " EOE/AAP/Minorities/Females/Vet/Disabled VEVRAA Federal Contractor #CourtSecurity #PriorLawEnforcement #FederalServices

Posted 30+ days ago

Prior Law Enforcement - Court Security Officer, Albany, NY

Walden SecurityAlbany, NY

$37.62/HR Walden Security is currently recruiting experienced Court Security Officers. CSOs will provide armed security to courthouses under the USMS contract. Essential Duties and Responsibilities: Includes the following and other duties may be assigned: Perform entrance control: Enforce the District's entry and identification system which includes operating security screening equipment to detect weapons, contraband, and prohibited items, checking items such as handbags, briefcases, computers, packages, baby carriages, wheelchairs, etc. Perform roving patrol: Patrol court facilities and grounds of the facility in accordance with applicable post orders. Perform stationary post assignments: Stand guard at stationary posts which include (but not limited to) monitoring closed-circuit television, duress alarm systems and other security equipment, courtrooms, judge chambers, and jury rooms. Perform escort duties: When directed, provide armed escort services for judges, court personnel, jurors, and other designated individuals. Perform garage parking and pedestrian control: Where applicable, direct traffic and control lights on court facility properties, as described in the post orders and/or standard operating procedures. Enforce law and order: Enforce federal law while in the performance of assigned duties. This includes (but not limited to) detaining any person attempting to gain unauthorized access to Government property, or a court proceeding(s), or attempting to commit acts that imperil the safety and security of Government employees, property, and the public. Prepare reports and records: Prepare various reports and records regarding contract performance issues, such as labor hours worked, accidents, fire, bomb threats, unusual incidents, or unlawful acts that occurred within the court facility area. Court attendance: Responsible for securing unattended courtrooms, an inspection of courtrooms prior to a proceeding, testing of security devices, and other duties concerning security of the court area. Preserve order: Responsible for providing security presence in the courtroom, enforcing federal law and judicial orders within the courtroom, enforcing local court rules regarding prohibited items, and providing protection to court proceedings as circumstances dictate. Requirements Education and/or Experience: High school diploma or general education degree (GED). At least three (3) calendar years of verifiable experience as a certified law enforcement officer or its military equivalency (Master-at-Arms, CGPD, Security Forces Specialist, etc.); all three (3) years must have occurred within the last seven (7) years. The experience must have included general arrest authority. Language Skills: Must have the ability to read, write, speak, and understand English. Must possess the ability to understand, explain, interpret, and apply rules, regulations, directives, and procedures. Certificates, Licenses, Registrations: Must have a valid driver's license from state of residency and a safe driving record for the past five years; Must receive clearance from the Department of Justice. Must have completed or graduated from certified Federal, state, county, local or military law enforcement training academy and able to provide certification as proof. Other Qualifications: Must be at least 21 years of age; Ability to pass a pre-employment drug screen and criminal background check. Physical Demands: Must meet medical standards as specified by the United States Marshal Service (USMS); The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE/AAP/Minorities/Females/Vet/Disabled VEVRAA Federal Contractor

Posted 6 days ago

Prior Law Enforcement - Court Security Officer, Nashville, TN

Walden SecurityNashville, TN

Walden Security is currently recruiting experienced Court Security Officers. CSOs will provide armed security to courthouses under the USMS contract. Essential Duties and Responsibilities: Includes the following and other duties may be assigned: Perform entrance control: Enforce the District's entry and identification system which includes operating security screening equipment to detect weapons, contraband, and prohibited items, checking items such as handbags, briefcases, computers, packages, baby carriages, wheelchairs, etc. Perform roving patrol: Patrol court facilities and grounds of the facility in accordance with applicable post orders. Perform stationary post assignments: Stand guard at stationary posts which include (but not limited to) monitoring closed-circuit television, duress alarm systems and other security equipment, courtrooms, judge chambers, and jury rooms. Perform escort duties: When directed, provide armed escort services for judges, court personnel, jurors, and other designated individuals. Perform garage parking and pedestrian control: Where applicable, direct traffic and control lights on court facility properties, as described in the post orders and/or standard operating procedures. Enforce law and order: Enforce federal law while in the performance of assigned duties. This includes (but not limited to) detaining any person attempting to gain unauthorized access to Government property, or a court proceeding(s), or attempting to commit acts that imperil the safety and security of Government employees, property, and the public. Prepare reports and records: Prepare various reports and records regarding contract performance issues, such as labor hours worked, accidents, fire, bomb threats, unusual incidents, or unlawful acts that occurred within the court facility area. Court attendance: Responsible for securing unattended courtrooms, an inspection of courtrooms prior to a proceeding, testing of security devices, and other duties concerning security of the court area. Preserve order: Responsible for providing security presence in the courtroom, enforcing federal law and judicial orders within the courtroom, enforcing local court rules regarding prohibited items, and providing protection to court proceedings as circumstances dictate. Requirements Education and/or Experience: High school diploma or general education degree (GED). At least three (3) calendar years of verifiable experience as a certified law enforcement officer or its military equivalency (Master-at-Arms, CGPD, Security Forces Specialist, etc.); all three (3) years must have occurred within the last seven (7) years. The experience must have included general arrest authority. Language Skills: Must have the ability to read, write, speak, and understand English. Must possess the ability to understand, explain, interpret, and apply rules, regulations, directives, and procedures. Certificates, Licenses, Registrations: Must have a valid driver's license from state of residency and a safe driving record for the past five years; Must receive clearance from the Department of Justice. Must have completed or graduated from certified Federal, state, county, local or military law enforcement training academy and able to provide certification as proof. Other Qualifications: Must be at least 21 years of age; Ability to pass a pre-employment drug screen and criminal background check. Physical Demands: Must meet medical standards as specified by the United States Marshal Service (USMS); The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. "Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. " EOE/AAP/Minorities/Females/Vet/Disabled VEVRAA Federal Contractor

Posted 3 weeks ago

Sled Law Enforcement Account Executive - North America

Harris Computer SystemsOhio, IL

About i2 Group: Founded over 30 years ago in Cambridge, UK, i2 Group is the world's most trusted intelligence analysis platform. Our advanced link analysis software is used by thousands of organizations across the globe to combat threats including crime, terrorism, fraud, and cyber attacks. From disrupting criminal networks to preventing money laundering, our technology helps mission-focused organizations protect communities and nations every day. We support law enforcement, federal civilian agencies, defense, and private sector partners with powerful tools to turn complex data into actionable intelligence. With a strong presence in the U.S. public sector, we're growing our SLED Law Enforcement footprint - and looking for exceptional talent to help lead the way. Position Overview As a SLED Account Executive, you will be responsible for driving strategic growth and customer success across key SLED Law Enforcement agencies. You'll manage the full sales cycle-from lead qualification through deal closure and renewals-working closely with government customers, integrators, and partners to deliver solutions that meet mission-critical needs. This role is ideal for someone who thrives in a mission-driven environment, understands the unique landscape of local and federal procurement, and has a proven track record of selling enterprise software to public sector clients. Base salary range: $140,000 - 150,000 USD. Responsibilities & Duties: Continuously develop funnel and pipeline for new and existing accounts Negotiate contracts Ensure accurate sales forecasting in CRM Provide regular updates to the Sales Team with activity and prospect information Plan, coordinate and roll out targeted marketing events to drive sales Establish key contacts with industry leaders to maintain and grow knowledge of the market Requirements: Bachelor's degree or equivalent training in business, marketing, or sales or relevant experience 5+ years of experience software sales or account management Excellent communication, interpersonal, and telephone skills Extensive industry knowledge Key Responsibilities Sales & Account Management Identify, qualify, and close new business opportunities across U.S. Federal Civilian agencies. Own the full sales cycle, from initial outreach and product demos through to proposal, negotiation, and close. Develop and maintain deep relationships with key decision-makers and influencers within target agencies. Conduct needs analysis and match agency requirements to i2's capabilities and value proposition. Maintain accurate pipeline tracking and forecasting in the CRM system. Renewals & Expansion Oversee renewals and drive expansion within existing SLED accounts. Conduct regular customer check-ins and product utilization reviews to identify upsell opportunities. Proactively introduce new features, solutions, and training offerings to maximize account value and retention. Federal Partner Engagement Collaborate with resellers, system integrators, and government contractors to jointly pursue opportunities. Support partner enablement through knowledge sharing, co-selling, and bid strategy alignment. Proposal & Tender Management Assist with preparation and submission of responses to RFIs, RFPs, and other federal solicitations. Contribute to the development of reusable proposal content and contract vehicle strategies. Work closely with legal and contracts teams to manage compliance and ensure successful bid delivery. Industry Engagement & Evangelism Represent i2 Group at federal conferences, industry events, and agency-specific engagements. Capture and document customer success stories to highlight mission impact and support go-to-market efforts. Share market intelligence and competitor insights with internal teams to inform roadmap and positioning. Required Qualifications 5+ years of experience selling software or mission-critical technology to U.S. SLED agencies. Demonstrated success meeting or exceeding quota in a federal sales environment. Strong understanding of the federal and local procurement lifecycle and contract vehicles (GSA, NASA SEWP, CIO-SP3, etc.). Ability to manage multiple complex opportunities simultaneously. Excellent interpersonal, communication, and presentation skills. U.S. Citizenship required; eligible for a security clearance. Preferred Qualifications Experience with intelligence analysis, law enforcement, or national security customers. Familiarity with solutions in areas such as link analysis, data visualization, cyber threat intelligence, or investigations. What We Offer Mission-driven work supporting public safety and national security. Remote-first role with flexibility and autonomy. Competitive base salary + commission structure. Comprehensive benefits package. Opportunities for professional development and advancement within a growing team. Join Us Be part of a company that empowers those who protect us. If you're ready to help federal agencies solve their toughest challenges through powerful data insights and analysis, apply today.

Posted today

Sled Law Enforcement Account Executive - North America

Harris Computer SystemsSouth Dakota, SD

About i2 Group: Founded over 30 years ago in Cambridge, UK, i2 Group is the world's most trusted intelligence analysis platform. Our advanced link analysis software is used by thousands of organizations across the globe to combat threats including crime, terrorism, fraud, and cyber attacks. From disrupting criminal networks to preventing money laundering, our technology helps mission-focused organizations protect communities and nations every day. We support law enforcement, federal civilian agencies, defense, and private sector partners with powerful tools to turn complex data into actionable intelligence. With a strong presence in the U.S. public sector, we're growing our SLED Law Enforcement footprint - and looking for exceptional talent to help lead the way. Position Overview As a SLED Account Executive, you will be responsible for driving strategic growth and customer success across key SLED Law Enforcement agencies. You'll manage the full sales cycle-from lead qualification through deal closure and renewals-working closely with government customers, integrators, and partners to deliver solutions that meet mission-critical needs. This role is ideal for someone who thrives in a mission-driven environment, understands the unique landscape of local and federal procurement, and has a proven track record of selling enterprise software to public sector clients. Base salary range: $140,000 - 150,000 USD. Responsibilities & Duties: Continuously develop funnel and pipeline for new and existing accounts Negotiate contracts Ensure accurate sales forecasting in CRM Provide regular updates to the Sales Team with activity and prospect information Plan, coordinate and roll out targeted marketing events to drive sales Establish key contacts with industry leaders to maintain and grow knowledge of the market Requirements: Bachelor's degree or equivalent training in business, marketing, or sales or relevant experience 5+ years of experience software sales or account management Excellent communication, interpersonal, and telephone skills Extensive industry knowledge Key Responsibilities Sales & Account Management Identify, qualify, and close new business opportunities across U.S. Federal Civilian agencies. Own the full sales cycle, from initial outreach and product demos through to proposal, negotiation, and close. Develop and maintain deep relationships with key decision-makers and influencers within target agencies. Conduct needs analysis and match agency requirements to i2's capabilities and value proposition. Maintain accurate pipeline tracking and forecasting in the CRM system. Renewals & Expansion Oversee renewals and drive expansion within existing SLED accounts. Conduct regular customer check-ins and product utilization reviews to identify upsell opportunities. Proactively introduce new features, solutions, and training offerings to maximize account value and retention. Federal Partner Engagement Collaborate with resellers, system integrators, and government contractors to jointly pursue opportunities. Support partner enablement through knowledge sharing, co-selling, and bid strategy alignment. Proposal & Tender Management Assist with preparation and submission of responses to RFIs, RFPs, and other federal solicitations. Contribute to the development of reusable proposal content and contract vehicle strategies. Work closely with legal and contracts teams to manage compliance and ensure successful bid delivery. Industry Engagement & Evangelism Represent i2 Group at federal conferences, industry events, and agency-specific engagements. Capture and document customer success stories to highlight mission impact and support go-to-market efforts. Share market intelligence and competitor insights with internal teams to inform roadmap and positioning. Required Qualifications 5+ years of experience selling software or mission-critical technology to U.S. SLED agencies. Demonstrated success meeting or exceeding quota in a federal sales environment. Strong understanding of the federal and local procurement lifecycle and contract vehicles (GSA, NASA SEWP, CIO-SP3, etc.). Ability to manage multiple complex opportunities simultaneously. Excellent interpersonal, communication, and presentation skills. U.S. Citizenship required; eligible for a security clearance. Preferred Qualifications Experience with intelligence analysis, law enforcement, or national security customers. Familiarity with solutions in areas such as link analysis, data visualization, cyber threat intelligence, or investigations. What We Offer Mission-driven work supporting public safety and national security. Remote-first role with flexibility and autonomy. Competitive base salary + commission structure. Comprehensive benefits package. Opportunities for professional development and advancement within a growing team. Join Us Be part of a company that empowers those who protect us. If you're ready to help federal agencies solve their toughest challenges through powerful data insights and analysis, apply today.

Posted today

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