Law Enforcement Jobs 2026 (Now Hiring) – Smart Auto Apply
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Case Management Specialist – Federal Law Enforcement Support (Onsite | El Paso, TX)
$28 - $32 / hour
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Overview
Job Description
- Case File Management & Data Entry
- Maintain and update detainee case files
- Perform data entry and updates in ICE systems
- Ensure all records are audit-ready
- Document Control & Processing
- Prepare, review, and organize case documentation
- Validate completeness and accuracy of documentation
- Maintain organized records in compliance with federal standards and data security requirements
- Docket & Case Coordination
- Support court and docket coordination activities
- Coordinate with ICE personnel to ensure readiness for scheduled events
- Monitor case status and ensure timely updates and follow-through
- Detainee Communications Management
- Receive, log, and track detainee communications
- Escalate urgent issues to leadership
- Administrative & Operational Support
- Provide administrative support to ICE personnel and program leadership
- Maintain logs, trackers, and reports related to case management activities
- Support intake/outtake case processing functions, as required
- High School diploma or equivalent
- 1 or more year(s) of proven experience in an administrative, clerical or office support role
- Proficiency in Microsoft Office (Word, Excel, Teams, Office 365)
- Experience with data entry
- Understanding of case management, record tracking, and records management
- Strong attention to detail and organizational skills
- U.S. Citizenship required.
- Associates degree or higher
- Bilingual (English/Spanish) in a professional setting
- Experience supporting immigration, legal, or case management operations
- Familiarity with case tracking systems and records management processes (e.g., immigration, healthcare, logistics, social services, legal, insurance, NGOs)
- Ability to manage multiple priorities and meet strict deadlines
- Fully onsite at Camp East Montana (CEM), El Paso, TX
- Operations run 0700 to 1900 (7 AM to 7 PM) Monday through Sunday
- Specialists will be assigned to 12-hour shifts
- Day: 0700 – 1900
- Standard schedule: 12-hour shifts each week (alternating 3- and 4-day work week)
- Overtime will be made available
- Offer is contingent on candidates passing a thorough background check for federal employment. This position requires a background investigation, including a criminal history check, as part of the employment process. Successful completion of this background investigation is a condition of employment. The background investigation will include verification of employment history, education, and other relevant information as determined by the agency.
- Health & Medical Insurance: Eligibility for employer-sponsored health, dental, and discounted vision coverage
- 401(k) Plan: Eligibility after one full year of employment, with enrollment available at the beginning of each calendar year
- Paid Time Off (PTO): Ten (10) days annually, including sick leave, accrued over time.
- Federal Holidays: Ten (10) paid Federal holidays, details to be provided during training/orientation
- $28 - $32/hour, depending on experience and qualifications
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